New American Funding - Austin, TX

Austin, TX

4.88

(1,629)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Austin, TX

https://www.newamericanfunding.com

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4.88

(1,629)

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We are truly grateful

Reply from Lauren Zamora

October 5th, 2026 02:39 PM

Anu, I'm happy to know that you had a positive experience. At New American Funding, ensuring satisfaction is a priority, and your kind words are truly appreciated.

Easy access to staff Informative polite and patient

Reply from Eric Silvas

September 24th, 2026 12:53 PM

Thanks Lindsay! We really enjoyed working with you and I look forward to staying in touch. Thank you for being a client!

Jaime is very accessible and works hard to make sure everything with our loan went smoothly.

Reply from Jaime Saenz

October 5th, 2026 05:34 PM

I'm pleased to hear that you felt supported throughout the loan process, Madalyn. At New American Funding, I strive to ensure everything goes smoothly for my clients, and I'm glad I could be accessible for you.

My overall experiience made it seem as though one of my family members was on the other end of tge phone

Reply from ARIAS BROWN

October 2nd, 2026 07:10 PM

Ernest, I'm happy to hear that your experience felt personal and supportive, much like having a family member on the line. At New American Funding, we strive to create such meaningful connections.

Marcus. Marcus is the only treason we stuck through after continuos crappy communication with our processor.

Reply from Marcus Schultz

October 1st, 2026 03:59 PM

I'm grateful for your perseverance and patience, Katelyn. It's important to me that you had a positive experience with my support at New American Funding, and I'm sorry to hear about the communication issues you faced. Please feel free to reach...

The overall experience was great

Reply from Randall Goltzman

September 20th, 2026 10:00 PM

I'm happy to hear that the overall experience was great, Scott. Working with you and Debbie at New American Funding is truly rewarding. If there's anything more you need in the future, please feel free to reach out.

Everything was

Reply from Nick Martinez

September 29th, 2026 05:02 PM

I'm pleased to know you had an experience worth noting, Janie. If there's anything specific you'd like to share or discuss further, please feel free to reach out.

Charles took very long to get back to me. When he did, he would talk himself into circles and I'd never know which information to believe. There were several times he told me something and later I found out he was wrong. Idk maybe I asked him...

Reply from Charles Colley

September 29th, 2026 02:17 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Dianne was amazing is getting things done timely and keeping us updated throughout this process. We had a terrible experience with another company. Dianne was fantastic and was always making herself available for us!!

Reply from Dianne Steffey

September 18th, 2026 03:10 PM

I'm glad to hear that I could provide a positive experience for you, John, especially after your previous challenges. Keeping you updated and being available is important to me, and I'm pleased it made a difference. Also, you were my first...

It's always a pleasure working with Dianne and her team. Dianne always goes above and beyond to take exceptional care of my clients. Dianne helped these particular clients close on their home faster and with better terms than they were quoted...

Reply from Dianne Steffey

September 18th, 2026 03:11 PM

I'm grateful for your kind words, Robert. I'm pleased to hear that you and your clients had such a positive experience with me and my team at New American Funding. It's always rewarding to help clients achieve their goals smoothly and efficiently....

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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