New American Funding - Austin, TX

Austin, TX

4.88

(1,629)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Austin, TX

https://www.newamericanfunding.com

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4.88

(1,629)

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5 Star

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When I found out my loan officer was being switched in the middle of an already overwhelming and stressful process, I was honestly worried. There was already so much going on, so many moving pieces, and so much uncertainty that the thought...

Reply from Nick Martinez

September 17th, 2026 05:33 PM

Trista, I truly appreciate your touching words and am so glad I could step in and support you during such a challenging time. At New American Funding, my aim is always to ensure clients feel valued and supported, especially in complex situations....

If Lauren is going to call herself a senior loan officer , then she needs to act like it. This is a review from the eyes of an ex loan officer. If she's been there 6 months are longer, she should already know all the information that she's...

Reply from Lauren Zamora

September 17th, 2026 07:18 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Charles and the team at NAF did a great job with all the loan stuff so I was able to focus on finding a nice house!

Reply from Charles Colley

September 16th, 2026 08:20 PM

Blake, I'm glad to hear that I and the team at New American Funding could support you with your loan needs, allowing you to concentrate on finding your new home. If there's anything else you require, don't hesitate to let me know.

Dianne was always available and responded to our messages and calls even during weekends and at night times. She cared about our transaction and did the best way to close it within the given time frame.

Reply from Dianne Steffey

September 6th, 2026 08:15 PM

Najib, I'm grateful for your kind words. I'm pleased to hear that my availability and commitment to your transaction made a positive impact. It was a pleasure working with you and Leah to ensure everything was completed on time. We really enjoyed...

Nothing specific. Everyone I worked with was knowledgeable and informative. Communication could've been a little better, though.

Reply from Dianne Steffey

September 6th, 2026 08:19 PM

Richard, I'm grateful for your feedback and pleased to hear that you found our team knowledgeable and informative. I appreciate your note about communication and will certainly take it into consideration to improve future experiences. I understood...

The Allyn Group - New American Funding has received a review with 5 star rating from Jared B

The whole team is amazing they work hard and make it easy will recommend them

The patience the team at NAF had was great! NAF's willingness to work with me regarding a certain interest that expired.

Reply from Marcus Schultz

September 14th, 2026 03:32 PM

I'm grateful for your kind words, Garrett. It's nice to hear that our team's patience and willingness to assist made a positive impact on your experience. If you have any further questions or need assistance, feel free to reach out.

I had a great experience working with Josh Allyn, Antonio, and the entire team at CMG Home Loans for our home purchase. They were professional, communicative, and guided us seamlessly all the way to closing. Highly recommend!

Knowledgeable, professional, careful, trustworthy, and responsive.

Reply from Paul Haynes

September 11th, 2026 04:25 PM

JaRahn, thank you for your kind words. I'm glad to hear that you found me knowledgeable and responsive. If there's anything else I can do for you at New American Funding, please feel free to reach out.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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