Marcus Schultz

Name: New American Funding - Austin, TX
Address: 8201 North FM 620 Ste 120, Austin, Texas, 78726
Telephone: +1-734-725-8995
Rating: 4.69

Loan Officer

New American Funding - Austin, TX

4.69

(39)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Austin, TX

https://www.newamericanfunding.com/mortgage-loans/marcusschultz

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4.69

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4.69

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Dealing with good people that made the experience less stressful very helpful

have worked with New American Funding before on the refi of my house in Ohio and was very impressed. This time was even better due to the exceptional service of Marcus and Pauline.

Reply from Marcus Schultz

August 11th, 2026 06:52 PM

I'm pleased to hear that your experience with New American Funding was even better this time, Ruth. It's wonderful to know that both Pauline and I could provide you with exceptional service. If you need any further assistance, feel free to...

He made you feel as though you were family!

Reply from Marcus Schultz

July 7th, 2026 08:53 PM

Thank you for sharing that, Latwana. It's great to know that you felt like family during our time working together. If there's ever anything else you need, I'm here to help.

Right from our first call with Marcus, we felt comfortable with his recommendations and trusted his advice. He was always available, prompt, and professional in all our interactions. We would highly recommend Marcus and NAF to our friends and...

Reply from Marcus Schultz

June 15th, 2026 04:49 PM

I'm grateful for your kind words, Ellen. It's wonderful to know that you felt comfortable and trusted my advice throughout the process. Your recommendation means a lot to me, and I'm happy to have been a part of your experience with New American...

My experience obtaining a loan was overall satisfactory. The process moved forward smoothly once the necessary information was submitted, and communication was clear regarding what documents and steps were needed to continue. At times, response...

Reply from Marcus Schultz

June 12th, 2026 05:54 PM

Thank you for sharing your experience, Jacqueline. I'm glad to hear that the loan process was smooth and clear once we had all the necessary information. I apologize for the slower response times you encountered and appreciate your feedback...

It was very simple, quick and a pleasant experience.

Reply from Marcus Schultz

June 10th, 2026 08:48 PM

I'm pleased to hear that your experience was simple and pleasant, Richard. If there's anything else I can assist you with, feel free to let me know.

Easy communication

Reply from Marcus Schultz

June 1st, 2026 07:53 PM

I'm glad to hear that communication was easy, Roger. If there's anything more I can do for you, please feel welcome to reach out.

Marcus was there for us and everything we needed.

Reply from Marcus Schultz

May 18th, 2026 05:08 PM

I'm happy to know I could support you with everything you needed, Vickie. Your feedback is truly valued, and I'm here if you ever require further assistance.

I cannot express my gratitude enough for such a great team!! Marcus was amazing and helped me through a difficult time in my life. Truthfully, I cannot praise his competence, skill and compassion towards others enough... he is simply a wonderful...

Reply from Marcus Schultz

May 14th, 2026 06:43 PM

I'm thankful for your kind words, Karen. It means a lot to me that I could assist you during a challenging time and that my efforts were helpful. If there's anything more you need, please don't hesitate to reach out.

Do not provide false information, and know all aspects of not paying the morgage payment while refinancing so a late fee is not assessed to the borrower. I will not refinance with NAF ever again.

Reply from Marcus Schultz

May 11th, 2026 03:54 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan