New American Funding - Austin, TX
Austin, TX
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Stop farming out so many steps in the process
Reply from Tori Martin
October 12th, 2026 08:45 PM
Michael, I appreciate your feedback and understand your concern about the steps being farmed out. At New American Funding, I strive to make the process as seamless as possible, and your input is valuable in helping me improve. If you'd like...
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Paul was on top of the loan process and helpful on the computer process all the way.
Reply from Paul Haynes
October 12th, 2026 04:18 PM
Orpha, I appreciate your kind feedback. I'm glad I could assist you with the loan and computer processes at New American Funding. If you have any more questions or need further assistance, feel free to reach out.
Thank you everything
Reply from Lauren Zamora
October 12th, 2026 04:16 PM
Saju, I'm pleased to know you had a good experience. At New American Funding, ensuring our clients feel appreciated is important to me.
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Perseverance of the loan team to push the loan to fruition.
Reply from Brian Agee
October 12th, 2026 04:42 PM
Jeffrey, I appreciate your recognition of the loan team's perseverance in bringing your loan to fruition. At New American Funding, ensuring a smooth process for our clients is a top priority.
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The customer service experience was exceptional and every step of the mortgage application and processing was explained to my spouse and I so that we felt knowledgeable and confident throughout the buying experience.
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Reply from Ryan Rees
September 29th, 2026 03:22 PM
:) appreciate you both - it's easy to do loans with easy customers :) thank you both again,
Worked more with Charles and less with Andrew.
Reply from Charles Colley
October 7th, 2026 06:05 PM
Kevin, I'm glad to hear that you worked closely with me during your experience with New American Funding. If there's anything more you'd like to discuss or need assistance with, feel free to reach out.
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Ryan was very communicative and reassuring.
Reply from Ryan Rees
September 29th, 2026 03:24 PM
thank you for the trust, and being such a great customer. looking forward to the next one!
Never received a response after applying
The process for me was easy. Marcus and team did what I needed and gave more than expected.
Reply from Marcus Schultz
October 5th, 2026 04:40 PM
I'm pleased to know that the process was easy for you, Mary. It's wonderful to hear that my team at New American Funding and I could exceed your expectations.
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From the very first contact with Brian and then contact with Sarah and finally the Notary, every aspect was handled like I was family-but the good family-I never once felt that I was a burden to either..
Reply from Brian Agee
October 5th, 2026 04:45 PM
Jennifer, I'm happy to hear that you felt like part of the family during your experience with me, Sarah, and our notary. At New American Funding, we prioritize making all our clients feel valued and supported. Thank you for sharing your kind...
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing