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Dianne Ayala Steffey - BRANCH MANAGER | NMLS# 267658 in Austin, TX

Dianne Ayala Steffey

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BRANCH MANAGER | NMLS# 267658

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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Reviews from Web
  • Zillow
    V
    Vincent11Reed
    Converse, TX
    Posted on October 28th, 2026 12:00 AM
    Dianne was amazing to work with. She is patient and passionate about what she does and it shows. She walked us through everything and was always responding to us with little delay. We are so grateful for her help and focus on helping us make...
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    Reply from Owner
    October 28th, 2026 12:00 AM
    Vincent, thank you so much for this wonderful review! It was truly a joy working with you. Buying a home is one of life’s biggest decisions, and my goal is always to make sure you feel informed, confident, and supported every step of the way....
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  • Encompass
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    Wesley L
    Plains, TX
    Posted on October 23rd, 2026 10:51 PM
    The help every step of the way day or night. Prompt return of call or text.
    Reply from Dianne Ayala Steffey
    October 23rd, 2026 11:20 PM
    Wesley, I'm happy to hear that you felt supported throughout every step of the process. Communication is very important and is a priority to my team and I. I'm glad I could assist you both day and night.
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    Chad H
    New Braunfels, TX
    Posted on October 22nd, 2026 08:44 PM
    We finally made it to the closing table! This transaction definitely had its challenges and took longer than expected, but I appreciate the time and effort put into getting it across the finish line. At the end of the day, we were able to get...
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    Reply from Dianne Steffey
    October 23rd, 2026 11:22 PM
    Chad, I'm grateful for your patience and determination throughout this challenging transaction. It's rewarding to know that, with the support of my team and I, we successfully helped your clients into their new home. Thank you for your kind...
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  • Zillow
    A
    Angela L
    Denver City, TX
    Posted on October 22nd, 2026 12:00 AM
    Diane helped direct us all the way from the beginning until closing! She was very responsive, honest, and helpful. Our credit score was low but we needed to buy a house in our new location. We could not have bought a home without her diligence!...
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    Reply from Owner
    October 22nd, 2026 12:00 AM
    Thank you so much for this wonderful review! It was truly a pleasure working with you from start to finish. Relocating and buying a home at the same time is a big undertaking, and I’m so glad we found the right path to get you into your new...
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  • Encompass
    A
    Ashley R L
    Uvalde, TX
    Posted on October 15th, 2026 02:20 PM
    They were able to help in every way as possible.
    Reply from Dianne Ayala Steffey
    October 23rd, 2026 11:24 PM
    I'm pleased to know that you felt supported throughout your experience, Ashley. Enjoy your new home and new baby!
  • Encompass
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    Rogelio B
    Seguin, TX
    Posted on October 4th, 2026 08:58 PM
    She helped us get a really important exemption and was very patient with us.
    Reply from Dianne Steffey
    October 14th, 2026 08:59 PM
    I'm glad to hear you found my assistance with obtaining the exemption helpful, Rogelio. At New American Funding, we strive to provide patient and supportive service, and I'm pleased I could be part of your experience.
  • Encompass
    J
    John D L
    Plains, TX
    Posted on September 18th, 2026 02:59 PM
    Dianne was amazing is getting things done timely and keeping us updated throughout this process. We had a terrible experience with another company. Dianne was fantastic and was always making herself available for us!!
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    Reply from Dianne Steffey
    September 18th, 2026 03:10 PM
    I'm glad to hear that I could provide a positive experience for you, John, especially after your previous challenges. Keeping you updated and being available is important to me, and I'm pleased it made a difference. Also, you were my first...
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  • Encompass
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    Robert W
    Plains, TX
    Posted on September 18th, 2026 11:22 AM
    It's always a pleasure working with Dianne and her team. Dianne always goes above and beyond to take exceptional care of my clients. Dianne helped these particular clients close on their home faster and with better terms than they were quoted...
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    Reply from Dianne Steffey
    September 18th, 2026 03:11 PM
    I'm grateful for your kind words, Robert. I'm pleased to hear that you and your clients had such a positive experience with me and my team at New American Funding. It's always rewarding to help clients achieve their goals smoothly and efficiently....
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  • Encompass
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    Najibullah H
    San Antonio, TX
    Posted on September 5th, 2026 08:10 PM
    Dianne was always available and responded to our messages and calls even during weekends and at night times. She cared about our transaction and did the best way to close it within the given time frame.
    Reply from Dianne Steffey
    September 6th, 2026 08:15 PM
    Najib, I'm grateful for your kind words. I'm pleased to hear that my availability and commitment to your transaction made a positive impact. It was a pleasure working with you and Leah to ensure everything was completed on time. We really enjoyed...
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  • Encompass
    R
    Richard S
    Spring Branch, TX
    Posted on September 5th, 2026 02:08 PM
    Nothing specific. Everyone I worked with was knowledgeable and informative. Communication could've been a little better, though.
    Reply from Dianne Steffey
    September 6th, 2026 08:19 PM
    Richard, I'm grateful for your feedback and pleased to hear that you found our team knowledgeable and informative. I appreciate your note about communication and will certainly take it into consideration to improve future experiences. I understood...
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    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Memberships
    • NAHREP
    • Scotsman Guide
    • NAF President's Council
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    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1996

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 267658
    Achievements
    • 2022-2024 President's Club
    Hobbies
    • baking
    • strength training exercise
    • Snow Skiing
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing