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Dianne Steffey - BRANCH MANAGER | NMLS# 267658 in Austin, TX

Dianne Steffey

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BRANCH MANAGER | NMLS# 267658

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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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  • Encompass
    N
    Najibullah H
    San Antonio, TX
    Posted on September 5th, 2026 08:10 PM
    Dianne was always available and responded to our messages and calls even during weekends and at night times. She cared about our transaction and did the best way to close it within the given time frame.
    Reply from Dianne Steffey
    September 6th, 2026 08:15 PM
    Najib, I'm grateful for your kind words. I'm pleased to hear that my availability and commitment to your transaction made a positive impact. It was a pleasure working with you and Leah to ensure everything was completed on time. We really enjoyed...
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  • Encompass
    R
    Richard S
    Spring Branch, TX
    Posted on September 5th, 2026 02:08 PM
    Nothing specific. Everyone I worked with was knowledgeable and informative. Communication could've been a little better, though.
    Reply from Dianne Steffey
    September 6th, 2026 08:19 PM
    Richard, I'm grateful for your feedback and pleased to hear that you found our team knowledgeable and informative. I appreciate your note about communication and will certainly take it into consideration to improve future experiences. I understood...
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  • Zillow
    L
    Leah H
    San Antonio, TX
    Posted on August 31st, 2026 12:00 AM
    We can't say enough good things about Diane! From start to finish, she made the loan process so, so easy — something we never expected to say about getting a mortgage. She was honest and upfront with us every step of the way, and she explained...
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    Reply from Owner
    August 31st, 2026 12:00 AM
    Thank you so much — Leah, this absolutely made my day. Buying a home is one of the biggest financial decisions a family makes, and you deserved to feel informed and steady the whole way through, not stressed and in the dark. I'm so glad it...
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  • Zillow
    J
    Javier P
    San Antonio, TX
    Posted on June 12th, 2026 12:00 AM
    As a first time buyer I had no clue what I was doing. Diane help us out for over year, starting with credit repair all the way through closing. She won’t play games, and get straight to the point which is really helpful when you’re in a time...
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    Reply from Owner
    August 31st, 2026 12:00 AM
    Thank you both so very much. What a gift it was to walk this road with you — a full year before there was ever a house to look at, and you never once wavered. You did the hard work. I just got to stand beside you for it. Thank you for trusting...
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  • Zillow
    A
    Ange M
    San Antonio, TX
    Posted on February 18th, 2026 12:00 AM
    Ms Dianne steffey I and my family can’t not express ur happiness the joy the smile you put on my family face guys this woman don’t even sleep to make us smile today to make sure ur closing was successful if I start explain the stress I myself...
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    Reply from Owner
    February 19th, 2026 12:00 AM
    Ange, it was an honor helping you and your family into your new home. Don’t be a stranger. Let me know how you’re doing! ❤️🎉🎊🥳🏡
  • Zillow
    D
    Daniel M
    San Antonio, TX
    Posted on December 26th, 2025 12:00 AM
    Dianne recently helped us purchase our first home in San Antonio, TX, and choosing to work with her was one of the smartest decisions we made. Other lenders offered little guidance and much higher interest rates, but Dianne went above and beyond....
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    Reply from Owner
    January 2nd, 2026 12:00 AM
    Thank you so much for these incredibly kind words—it truly means the world to me. Helping first-time homebuyers in San Antonio is one of the most rewarding parts of what I do, and I’m so grateful you trusted me with such an important milestone....
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  • Zillow
    V
    Violet D
    San Antonio, TX
    Posted on December 15th, 2025 12:00 AM
    I cannot say enough great things about Dianne Ayala Steffey. From start to finish, her knowledge, attention to detail, and ability to ask all the right questions made such a meaningful difference in our experience. She took the time to truly...
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    Reply from Owner
    December 16th, 2025 12:00 AM
    Violet, thank you so much for this incredibly thoughtful and generous review. It truly means the world to me—especially coming from someone I respect so deeply as a real estate professional. I’m grateful for the trust you place in me, both...
    read more
  • Zillow
    S
    Sharon M
    San Antonio, TX
    Posted on November 29th, 2025 12:00 AM
    Dianne was extremely proactive. Always one step ahead! No surprises at all. She was also very knowledgeable, professional and helpful.We will definitely recommend Dianne to all of our friends and family.
    Reply from Owner
    December 2nd, 2025 12:00 AM
    Sharon, your review absolutely made my day! I’m honored you felt supported, informed, and taken care of throughout the entire process. I work hard to stay ahead so my clients never have to worry—and I’m grateful that came through. Thank you...
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  • Zillow
    A
    Angel F
    Del Rio, TX
    Posted on November 25th, 2025 12:00 AM
    ⭐️⭐️⭐️⭐️⭐️ 5/5 ReviewBuying my first home could have been stressful, especially being overseas, but Dianne and her team made the entire process incredibly easy. They were patient, responsive, and always one step ahead, making sure everything...
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    Reply from Owner
    November 29th, 2025 12:00 AM
    Angel, it was an honor and a pleasure serving you. Anytime that I can help an active duty service member, it's always an honor. It was exciting that we were able to accommodate a closing while you were overseas. Not every lender can do that....
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  • Zillow
    J
    Javier C
    San Antonio, TX
    Posted on October 2nd, 2025 12:00 AM
    Words couldn’t explain how excited i was to work with Dianne on purchasing my new home, she made my loan work when other lenders couldn’t! Dianne was very professional with my home buying process!
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Javier, it was such a pleasure and honor to have helped you on purchasing your first home. My team and I loved working with you and look forward to getting you refinanced in the future. Enjoy your new home.
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    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Memberships
    • NAHREP
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1996

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 267658
    Achievements
    • 2022-2024 President's Club
    Hobbies
    • baking
    • strength training exercise
    • Snow Skiing
    • View All
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing