New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Larry did more than another other loan office was willing to do for us to get a loan and help us.
Reply from Larry Payne
August 6th, 2026 03:21 PM
Stefanie, I appreciate your kind words. I'm pleased that I could assist you in securing a loan and provide the help you needed. If you ever have further questions or need assistance, please feel free to reach out.
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It took almost 5 months to complete my loan due to incompetent employees with the exception of KATIA LEOS & TASHA PENN who were efficient and professional Were it not for them I would have definitely switched to another
Reply from Katia Leao
August 5th, 2026 04:08 PM
Antonio, I'm thankful for your kind words about my work and Tasha's. I understand the process took longer than expected, and I'm pleased we could assist in seeing it through. Your patience and feedback are greatly appreciated.
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ALEX ZIMMERMANN
Alex is very professiona, kind and very knowledgeable about the process. he has excellent by custome service and i I would refer everyone to him I look forward to working with him on my next purchase!
Reply from ALEX ZIMMERMANN
July 27th, 2026 02:03 PM
Thank you for your kind words, Teri. I'm pleased to hear that you found my service professional and helpful. I look forward to assisting you with your next purchase!
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Ryan Cannell
At the begining there was a bit of cofusion but mr Mr connel was very accessible when i I called him and when Nikki came on to proccess the loan she was even working on weekends late night . that's what makes a great customer service. Thank...
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Reply from Ryan Cannell
August 4th, 2026 03:33 PM
Luzmila, I appreciate your understanding and patience at the beginning of the process. It's good to hear that both Nikki and I were able to support you effectively, even during late hours. Thank you for recognizing our efforts in providing...
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Really a great team. Thank you for your support and assistance during this process.
Reply from New American Funding - Robyn Rau
July 29th, 2026 09:23 PM
We wish you many happy years in your new home!
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everyone made the process smooth and always answered question.
Reply from Nicole Walto
August 3rd, 2026 04:03 PM
I'm pleased to hear that the process went smoothly for you, Gary. Your kind words about always having your questions answered mean a lot to me. Thank you for sharing your experience with New American Funding.
I felt like when my loan got transferred from Jacob to Chad for the processor side is when things went downhill the communication was lacking and then when I got stern because I was getting zero communication I was told he didn't like that...
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Reply from Jacob Stanley
August 3rd, 2026 02:37 PM
Amber, I appreciate you sharing your experience and I'm sorry to hear about the communication issues you faced during the loan process. It's important to me that our clients feel informed and supported every step of the way. Please reach out...
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The lack of communication from tim and april was awful. The engineering company that was used was horrible. They caused almost an additional 5 weeks eing added to the process because I dont feel they even looked at the report that the actual...
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Reply from New American Funding - Jason Lamber...
July 24th, 2026 11:35 AM
Thank for your review and I am glad we able to get your loan completed. Tim is no longer with the company and will not be involved with any of my loans again. April will not be involved with any of my loan moving forward as well. I look forward...
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Sarah's communication from the very beginning, with both the buyers and with me was absolutely fantastic. She was very professional and on top of things so we never had to ask what was next or where the loan status was at any point in time....
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Reply from Sarah Hebb
August 20th, 2026 06:38 PM
Rebecca it was so great working with you and your team. Excited to see you in October! Thank you for going above and beyond for our clients!
Katy was in constant communication.
Reply from Katy Shelton
August 3rd, 2026 02:52 PM
Felicia, I'm glad to hear that my constant communication was helpful to you. Keeping in touch is important to ensure everything goes smoothly, and I'm pleased it made a positive impact. If you have any more questions or need further assistance,...
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing