Samuel Getachew

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.86

Sr. Loan Officer

New American Funding - Charlotte| Consumer Direct

4.86

(13)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/

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4.86

(13)

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4.86

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Sam was great to work with and made the entire process easy!

The effort and communication from start to finish was excellent.

Reply from Samuel Getachew

April 21st, 2026 02:27 PM

I'm pleased to hear that you found the communication and effort throughout the process excellent, Carlos. Your feedback is valued, and I'm glad I could meet your expectations. If there’s anything more you need or wish to discuss, feel free...

The service from all involved was excellent. I cannot express how that made me feel in words. Well maybe, awesome, works.

Reply from Samuel Getachew

April 9th, 2026 07:23 PM

Knowing that the service was impactful means a lot to me, Ronald. Hearing that it left you feeling "awesome" is truly rewarding. Should you have any more experiences to share or questions to discuss, I'm here to assist further.

From the beginning of our Journey with NAF the process with our loan officer was very informative; regarding the company's values and goals which made us very comfortable in our decision to go forward in doing business with your company. We...

Reply from Samuel Getachew

April 9th, 2026 02:27 PM

Cynthia, your positive review is appreciated. It’s heartening to know that the process was informative and aligned with your values. I’m glad that you felt like a priority and that my service contributed to your comfort and satisfaction. Thank...

Sam was very patient, honest, and straight forward. This is a great way to conduct business.

Reply from Samuel Getachew

March 30th, 2026 05:10 PM

I'm grateful for your kind words, Naneka. Being patient and honest is central to how I aim to conduct business, so it's encouraging to know you felt that in our interactions. If there's anything else you need or if you have more questions,...

Samuel and Claudia were very professional, knowledgeable and understanding throughout this process. Excellent experience!

Reply from Samuel Getachew

March 11th, 2026 04:55 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Very responsive and explained every step

Reply from Samuel Getachew

February 19th, 2026 04:37 PM

I’m pleased to hear that you found my responsiveness and explanations helpful, John. It's important to me that every step is communicated clearly. If you have any further questions or need assistance, please feel free to reach out. Thank you...

Samuel and Zoey provided great communication and customer service throughout the whole process.

Reply from Samuel Getachew

January 22nd, 2026 07:30 PM

I appreciate you highlighting the communication and customer service that Zoey and I provided, Renato. It means a lot to know that you felt supported throughout the process. If there’s anything more I can do for you, please feel free to reach...

Sam!! Sam made my experience GREAT!! He was absolutely amazing. He communicated all the time. He kept me abreast to every step. He made me feel that no question was too dumb. I was scared at 1st because everything was so overwhelming but Sam...

Reply from Samuel Getachew

January 19th, 2026 03:49 PM

I'm truly glad to hear that you felt comfortable and well-supported throughout the process, Tracy. It was important to me to ensure your experience was positive, and I'm pleased that my communication helped ease any overwhelm. If there's anything...

Very knowledgeable and amazing understanding that some people are not tec smart and he found ways around it to get everything done timely and efficiently.

Reply from Samuel Getachew

December 22nd, 2025 02:52 PM

I'm pleased to hear that my approach was helpful for you, Mary. It's important to me to find solutions that work for everyone, regardless of their tech comfort level. Thank you for your kind words, and feel free to reach out if there's anything...

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