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New American Funding - Mike Caldwell - New American Funding – Charlotte, NC in Charlotte, NC

New American Funding - Mike Caldwell

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New American Funding – Charlotte, NC

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New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Overall Ratings
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5 Star
75%
4 Star
6%
3 Star
6%
2 Star
3%
1 Star
9%
Reviews from Web
  • Encompass
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    Daniel V W S
    Jacksonville Beach, FL
    Posted on September 21st, 2026 03:21 PM
    Mike was always helpful over the phone and able to answer all my questions and concerns. He is personable, never rushed me, and I felt he was looking out for my best interest. The only critique I have is that I wish he would have called me...
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    Paul B
    Jefferson, GA
    Posted on September 15th, 2026 07:24 PM
    Communication between people related to our loan processor going on vacation set us back almost delayed our closing. While service most of the time was great when it came down to the final few days trying to resolve all the last second issues...
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    Reply from Mike Caldwell
    September 25th, 2026 07:26 PM
    Paul, I appreciate your feedback and am sorry to hear about the communication challenges during the final days of your loan process. I understand how important it is for everything to run smoothly, especially at such critical moments. I'm glad...
    read more
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    Daniel S
    Bridgeport, WV
    Posted on September 11th, 2026 05:59 PM
    Mike kept me very up to date with the process.
    Reply from Mike Caldwell
    September 21st, 2026 05:59 PM
    Daniel, I'm glad to hear that you felt well-informed throughout the process. Keeping clients updated is a key aspect of my work at New American Funding. If there's anything else you need, please let me know.
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    Lauren G C
    Madison, AL
    Posted on September 8th, 2026 02:32 PM
    Always available to answer any questions or take my call. I appreciated the transparency and efficiency.
    Reply from Mike Caldwell
    September 18th, 2026 02:32 PM
    Lauren, I'm pleased to hear that you found my availability and transparency helpful throughout the process. At New American Funding, we strive to ensure our clients feel supported and informed. If you have any more questions or need further...
    read more
  • Encompass
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    Shameza A G
    Clayton, DE
    Posted on July 19th, 2026 08:09 PM
    Personnel should be more accessible and return calls when messages are left on vmail. Don't sent emails saying reach out if you have questions and not be reachable.
    Reply from Mike Caldwell
    July 29th, 2026 08:10 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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    J
    James M
    Montgomery, AL
    Posted on July 15th, 2026 02:37 PM
    Mike was very patient when I asked him several questions regarding the process. He took the time to talk to me as a person, not just a number.
    Reply from Mike Caldwell
    July 27th, 2026 07:21 PM
    James, I'm grateful for your kind words. It's important to me to ensure that everyone feels valued and understood throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
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    Derone F
    Montgomery, AL
    Posted on July 14th, 2026 06:38 PM
    MIKE DID A GREAT JOB
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    Chad B
    Chisholm, MN
    Posted on June 8th, 2026 12:41 PM
    Everything went smoothly, all the way through closing.
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    S
    Sher T
    Carlton, GA
    Posted on June 2nd, 2026 05:43 PM
    Trust worthy
    Reply from Mike Caldwell
    June 12th, 2026 05:44 PM
    Sher, thank you for your kind words. I'm pleased to know that you found me trustworthy. If you ever need assistance again, feel free to reach out.
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    Dawn H
    Carlton, GA
    Posted on June 1st, 2026 03:33 PM
    Always available.
    Reply from Mike Caldwell
    June 11th, 2026 03:33 PM
    Dawn, I appreciate your feedback. I'm glad to know that my availability was helpful for you. If you need anything else, please don't hesitate to reach out.
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    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    CONVENTIONAL
    VA
    FHA
    5 YEAR RATE PLEDGE
    NAF HOMES
    NAF CASH
    DPA
    Mortgage Lending
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS #2036876
    Hobbies
    • sports
    • Soccer
    • Family Time
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing