New American Funding - Mike Caldwell

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.33

New American Funding – Charlotte, NC

New American Funding - Charlotte| Consumer Direct

4.33

(24)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/mortgage-loans/MikeCaldwell

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4.33

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4.33

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Mike Caldwell was very professional and helped take care of any issues or questions we had during the process made sure we understood everything during every step of the process in buying our new home if we had to do it all over again I would...

Reply from Mike Caldwell

May 12th, 2026 03:27 PM

Dallas, I'm pleased to hear that you found my assistance professional and helpful throughout the home buying process. Ensuring you understood each step was important to me, and I'm grateful for your kind words. If there's anything else I can...

Our experience with Mike Caldwell and Elisa Pinto, the loan processor, could have been significantly improved with more transparency and proactive communication regarding our clients’ qualifications. Throughout the process, they were often...

The help, the encouragement, and the patience stand out for the team.

Reply from Mike Caldwell

April 6th, 2026 02:13 PM

I'm glad to hear that the support, encouragement, and patience were notable aspects of your experience. It’s important to me to provide a comprehensive service, and I'm pleased that the team contributed positively. If there’s anything else...

We had to push closing more than once due to the overly co.plicated nature of the income verification process. Every person who interacted with that awful form you require were confused by it. If multiple people submit the verification form...

Reply from Mike Caldwell

March 9th, 2026 08:02 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Mike wase very knowledgeable with the questions I had.

Reply from Mike Caldwell

March 3rd, 2026 06:23 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Great communication, knowledge, and professionally presented realistic expectations.

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Reply from Mike Caldwell

January 14th, 2026 05:39 PM

Communicative

Reply from Mike Caldwell

January 2nd, 2026 03:06 PM

Thank you for the positive feedback. I'm glad to hear that the communication met your expectations. If there's anything more I can assist you with, feel free to reach out.

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Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL

FHA

5 YEAR RATE PLEDGE