

New American Funding - Mike Caldwell
New American Funding – Charlotte, NC

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mike was always helpful over the phone and able to answer all my questions and concerns. He is personable, never rushed me, and I felt he was looking out for my best interest. The only critique I have is that I wish he would have called me...
read more
Communication between people related to our loan processor going on vacation set us back almost delayed our closing. While service most of the time was great when it came down to the final few days trying to resolve all the last second issues...
read more
Reply from Mike Caldwell
September 25th, 2026 07:26 PM
Paul, I appreciate your feedback and am sorry to hear about the communication challenges during the final days of your loan process. I understand how important it is for everything to run smoothly, especially at such critical moments. I'm glad...
read more
Mike kept me very up to date with the process.
Reply from Mike Caldwell
September 21st, 2026 05:59 PM
Daniel, I'm glad to hear that you felt well-informed throughout the process. Keeping clients updated is a key aspect of my work at New American Funding. If there's anything else you need, please let me know.
Always available to answer any questions or take my call. I appreciated the transparency and efficiency.
Reply from Mike Caldwell
September 18th, 2026 02:32 PM
Lauren, I'm pleased to hear that you found my availability and transparency helpful throughout the process. At New American Funding, we strive to ensure our clients feel supported and informed. If you have any more questions or need further...
read more
Personnel should be more accessible and return calls when messages are left on vmail. Don't sent emails saying reach out if you have questions and not be reachable.
Reply from Mike Caldwell
July 29th, 2026 08:10 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Mike was very patient when I asked him several questions regarding the process. He took the time to talk to me as a person, not just a number.
Reply from Mike Caldwell
July 27th, 2026 07:21 PM
James, I'm grateful for your kind words. It's important to me to ensure that everyone feels valued and understood throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
MIKE DID A GREAT JOB
Everything went smoothly, all the way through closing.
Trust worthy
Reply from Mike Caldwell
June 12th, 2026 05:44 PM
Sher, thank you for your kind words. I'm pleased to know that you found me trustworthy. If you ever need assistance again, feel free to reach out.
Always available.
Reply from Mike Caldwell
June 11th, 2026 03:33 PM
Dawn, I appreciate your feedback. I'm glad to know that my availability was helpful for you. If you need anything else, please don't hesitate to reach out.
1–10 of 32
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
CONVENTIONAL
VA
FHA
5 YEAR RATE PLEDGE
NAF HOMES
NAF CASH
DPA
Mortgage Lending
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #2036876
Hobbies
- sports
- Soccer
- Family Time
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing