New American Funding - Mike Caldwell

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.34

New American Funding – Charlotte, NC

New American Funding - Charlotte| Consumer Direct

4.34

(29)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/mortgage_loans/mikecaldwell/

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4.34

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4.34

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Always available to answer any questions or take my call. I appreciated the transparency and efficiency.

Personnel should be more accessible and return calls when messages are left on vmail. Don't sent emails saying reach out if you have questions and not be reachable.

Reply from Mike Caldwell

July 29th, 2026 08:10 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Mike was very patient when I asked him several questions regarding the process. He took the time to talk to me as a person, not just a number.

Reply from Mike Caldwell

July 27th, 2026 07:21 PM

James, I'm grateful for your kind words. It's important to me to ensure that everyone feels valued and understood throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out.

MIKE DID A GREAT JOB

Everything went smoothly, all the way through closing.

Trust worthy

Reply from Mike Caldwell

June 12th, 2026 05:44 PM

Sher, thank you for your kind words. I'm pleased to know that you found me trustworthy. If you ever need assistance again, feel free to reach out.

Always available.

Reply from Mike Caldwell

June 11th, 2026 03:33 PM

Dawn, I appreciate your feedback. I'm glad to know that my availability was helpful for you. If you need anything else, please don't hesitate to reach out.

Mike Caldwell was very professional and helped take care of any issues or questions we had during the process made sure we understood everything during every step of the process in buying our new home if we had to do it all over again I would...

Reply from Mike Caldwell

May 12th, 2026 03:27 PM

Dallas, I'm pleased to hear that you found my assistance professional and helpful throughout the home buying process. Ensuring you understood each step was important to me, and I'm grateful for your kind words. If there's anything else I can...

Our experience with Mike Caldwell and Elisa Pinto, the loan processor, could have been significantly improved with more transparency and proactive communication regarding our clients’ qualifications. Throughout the process, they were often...

The help, the encouragement, and the patience stand out for the team.

Reply from Mike Caldwell

April 6th, 2026 02:13 PM

I'm glad to hear that the support, encouragement, and patience were notable aspects of your experience. It’s important to me to provide a comprehensive service, and I'm pleased that the team contributed positively. If there’s anything else...

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Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL

FHA

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