New American Funding - Katy Shelton

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.56

New American Funding – Charlotte, NC

New American Funding - Charlotte| Consumer Direct

4.56

(42)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/mortgage-loans/katyshelton

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4.56

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They were very polite and knew how to get the job done correctly

Reply from Katy Shelton

May 25th, 2026 02:40 PM

Dylan, I'm thankful for your kind words. I'm glad to know that my approach resonated with you and that I could effectively assist with your needs. If you have any more questions or require further assistance, please feel free to reach out.

Katy & Justin were great! Very helpful and worked hard for us!

Reply from New American Funding - Katy Shelton

April 27th, 2026 07:15 PM

Melissa, I'm happy to hear that you found both Justin and me helpful and dedicated. It was a pleasure working with you, and we appreciate your kind words. If there's anything else you need, please feel free to reach out.

Great experience all around!

Reply from New American Funding - Katy Shelton

April 27th, 2026 12:19 PM

Thank you, James! I'm happy to hear that you had a great experience. If you ever need anything else, feel free to reach out.

Katy is wonderful! She is extremely easy to work with and very knowledgeable. Highly recommend!

Reply from New American Funding - Katy Shelton

March 23rd, 2026 04:27 PM

I truly appreciate your kind words, Susan. your recommendation means a lot. If you ever need any assistance in the future, please don't hesitate to reach out. Congrats on the new home and wishing you lots of new wonderful memories, picking...

Communicaion was excellent. Really liked the frequent updates. Although I have a lender I have referred clients to, I will add Katy to my vendor list..

Reply from New American Funding - Katy Shelton

March 19th, 2026 05:12 PM

I'm pleased to hear that you appreciated the communication and frequent updates, Brenda. It's an honor to be considered for your vendor list. If there's anything else I can assist with in the future, please don't hesitate to reach out. It was...

Katy helped us lower our interest rate with our refi and addressed some other issues that emerged. We are grateful for the work she and Charisse did.

Reply from Katy Shelton

January 20th, 2026 07:48 PM

I'm really pleased to hear that I could assist you with lowering your interest rate and addressing the other issues that came up, Christopher. It was a pleasure working alongside Charisse to ensure everything went smoothly. If you have any...

The overall experience navigating the complexities of the process. Providing clear communication and her availability to us.

Reply from New American Funding - Katy Shelton

January 6th, 2026 09:27 PM

Your feedback is much appreciated, Sheryl. I'm glad to hear that you found the experience and communication clear and helpful. Ensuring that I remain accessible and transparent throughout is something I focus on. If you have any further questions...

I couldn't recommend Katy highly enough! As a first-time homebuyer, I was overwhelmed by the mortgage process, but Katy went above and beyond to make everything smooth and stress-free. She patiently explained every option, answered my endless...

Reply from Katy Shelton

December 30th, 2025 08:54 PM

Francisc, I greatly appreciate your thoughtful feedback and am genuinely glad that I could assist you during your first home-buying journey. Navigating the mortgage process can indeed be overwhelming, and I'm pleased that I could help make...

There was no communication. Loan officers have to remember that they have 3 clients: the buyer, the agent and the title company. It felt like the left hand did not know what the right hand was doing. This was a 6 week closing, there should...

Literally saved our ability to purchase our new home

Reply from New American Funding - Katy Shelton

October 17th, 2025 04:12 PM

I'm truly glad to have been able to assist in purchasing your new home, especially knowing how important this process is. If you need anything further or have any questions down the line, please don't hesitate to reach out.

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