I dealt with 2 individuals, Henry and Brian and both were efficient and knowledgeable. They made the loan process smooth and very stress free. I am glad, I choose New American when I was looking for a mortgage provider.
It's sometimes difficult as the seller's agent to have 100% confidence in the lending side of a transaction, since we typically don't know exactly what's going on, on the buying-side. Jake kept me informed during every step of the lending process....
Reply from Jake Stanley
February 23rd, 2024 02:40 PM
It was more than a pleasure to work with you as well Kelsey! I hope to work with you more in the future.
Dean was fantastic, he was a great communicator and very dependable. Unfortunately, the rest of the team was very slow moving and unclear in some of their document requests. Documents provided to them weeks earlier were not reviewed until the...
Alexander and Kylie walked me through everything even though we had some complications they were still in my corner throughout the process
Reply from Alexander Buckland
February 22nd, 2024 04:56 PM
I'm grateful for your positive feedback, Roland. At New American Funding, we're committed to supporting our clients through every step of the process, complications and all. Both Kylie and I are glad to have been in your corner. Thank you for...