New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Washington was incredibly communicative with both me and my buyer throughout the entire process. He consistently made himself available, even on weekends, and was always responsive and willing to answer our questions. We really appreciated...
read more
Always helpful
Communicating/explaining all options and why rates are changed without any explanation
Reply from New American Funding - Nadyne Penni...
August 10th, 2026 02:50 PM
Beatriz, I appreciate your feedback regarding communication and rate explanations. Please reach out to me directly so we can discuss your experience further and address any questions or concerns you might have. Your input is valuable to me.
Initial part with Mark was great. He was very thorough with explaining the details of the mortgage loan procesess and what to expect. It was easy to speak to him. However, towards the loan closing part, I felt the opposite. There was lack of...
read more
Reply from Mark Schepansky
August 10th, 2026 07:26 PM
Eleanor, thank you for sharing your experience with me. I'm glad to hear that the initial part of the process was thorough and easy to understand. I apologize for the communication issues you faced towards the closing part of your loan. I understand...
read more
Any issues I had.. Orlando seemed to be on top of it and made it easier for me
Reply from Orlando Gonzalez
August 10th, 2026 04:09 PM
I'm glad to hear that I could help make things easier for you, Clifford. If you have any more questions or need further assistance, please don't hesitate to reach out to me.
Ana did not know what she was doing she made us go through so much more then what we needed to go through! Ryan was amazing he did an amazing job!
Reply from Ryan Tapp
August 10th, 2026 01:26 PM
Sierra, I'm pleased to hear you had a positive experience with me. I'm sorry to learn about the difficulties you faced with Ana, and I'm glad I could assist you effectively. If there's anything more I can do for you, please don't hesitate to...
read more
Robyn knows what to do Robyn knows how to do it with kindness
Thank you for helping me during the loan process
Reply from New American Funding - Robyn Rau
July 29th, 2026 09:22 PM
Thank you so much for your trust in us! It was a pleasure to work with you!
Had issues that he was able to push forward
Reply from New American Funding - Jason Lamber...
July 27th, 2026 08:03 PM
Christian, I appreciate your feedback. I'm glad I was able to help push things forward for you. If there's anything else you need assistance with, please feel free to reach out.
for
Larry , did his best to make the process as smooth as possible. When other lenders were unable to help us Larry didn't give up after our first hiccup. He figured out a different route to go and we moved forward without delay.
read more
Reply from Larry Payne
August 6th, 2026 04:25 PM
Paul, I'm grateful for your positive feedback. It's good to know that I could help navigate the process and find a solution when others could not. Thank you for trusting me with your lending needs at New American Funding.
221–230 of 5783
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing