Aaron Sharp
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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We missed closing date even though we had almost 7 weeks from the offer to the closing. Nothing happened for weeks, and then when the deadline was looming there were still delays. Also there was a hold up with the appraisal for no reason. I...
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Too many hoops to jump thru and Aaron was never available and would not return calls for weeks to either myself or my agent.
Reply from Aaron Sharp
October 12th, 2026 02:07 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Better communication, both externally and especially internally within NAF.
Reply from Aaron Sharp
September 18th, 2026 02:29 PM
Jacqueline, thank you for your feedback. I understand the importance of improving communication, both within New American Funding and externally. If there is anything specific you would like to discuss further, please feel free to reach out....
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More communication throughout the entire process, externally, but more especially, internally within NAF. Never, ever, miss a deadline.
Reply from Aaron Sharp
September 16th, 2026 08:51 PM
Joel, thank you for bringing this to my attention. I understand the importance of effective communication and meeting deadlines, both internally at New American Funding and with clients. I'll take your feedback seriously to improve these aspects...
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Aaron was so kind and helpful. He has made this experience as easy as possible for a new home buyer who had no clue where to start. His help and guidance has made this process so easy and convenient to me. It may be his voice and experience...
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Reply from Aaron Sharp
September 10th, 2026 05:35 PM
Marisol, I'm so happy to hear that you felt supported and understood throughout your home buying journey. It means a lot to know that my guidance made the process easier for you. I look forward to assisting you with your future refinancing...
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More hold handing, periodic scheduled check-ins, better communication about interest "p o i n t s", fees and other costs to getting a loan
Reply from Aaron Sharp
August 25th, 2026 07:18 PM
Colin, I appreciate your feedback. It sounds like there are areas where I can improve in communication and support during the loan process. Please reach out to me directly so we can discuss your experience further and address any specific concerns...
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No issues!
Aaron was very professional and knowledgeable when it came to finding the best game plan for our financial situation. Aaron has been giving us advice on how to prepare to become homeowners since before he joined NAF. He has also helped a couple...
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Reply from Aaron Sharp
July 10th, 2026 05:17 PM
Cindi, I'm grateful for your kind words and trust over the years. It's wonderful to hear that you found my professional advice helpful for your financial planning. I'm here whenever you or your family need assistance with future home purchases....
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very responsive!
Aaron is friendly, approachable, and answers his phone!
Reply from Aaron Sharp
June 8th, 2026 02:10 PM
Thank you, Evan! I'm glad you found me friendly and approachable, and I'm happy to know that being accessible was helpful to you. If you have any more questions or need assistance, feel free to reach out anytime.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing