New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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I have experienced several issues and to date still no resolution and no follow up. I made the biggest mistake in chosing New American Funding. The lack of accountability is mind blowing.
Reply from Jason Tiburzi
December 17th, 2025 02:27 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Answered my questions quickly. Very friendly and knowledgeable
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
I'm glad to hear that I was able to assist you promptly with your questions. Building a friendly and knowledgeable relationship is important, and it’s encouraging to know that it made a difference for you. Should you have more inquiries or...
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Manny was great during the entire process. He went above and beyond. His knowledge and communication was greatly appreciated. A+++. Thank you Manny.
Reply from New American Funding - Manny Merlin
December 7th, 2025 04:19 PM
I'm truly grateful for your feedback, Paula. I'm pleased to know that my knowledge and communication made the process beneficial for you. Your appreciation means a great deal to me. If there's anything else I can help with, please feel free...
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New American Funding - Robyn Rau has received a review with 5 star rating from Karen E
Reply from New American Funding - Robyn Rau
December 26th, 2025 07:51 PM
Thank you for the positive rating. I'm glad to have been part of your experience with New American Funding. If there's anything else you need, feel free to reach out.
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New American Funding - Charlotte| Consumer Direct
New American Funding - Charlotte| Consumer Direct has received a review with 5 star rating from Margi S
Reply from New American Funding Admin
December 16th, 2025 03:35 PM
Thank you, Margi, for the high rating. If you ever have more feedback to share, I'm here to listen.
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Alli Hilliard
She ia great to work with. Went above and beyond and I am very thankful for all her help.
Robyn is always so knowledgeable, friendly and willing to help!
The lender failed to be open, transparent, and very communicative! He lacked providing updates without being asked. I personally close 50+ transactions ALONE as a single agent a year working with multiple lenders and this by far in my 9+ years...
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Manny understood my situation and took a personal touch with everything. He fought hard for me and I appreciate him.
Reply from New American Funding - Manny Merlin
December 4th, 2025 05:11 PM
I'm grateful for your kind words, Derek. It's great to know that my approach resonated with you and that I could be of assistance during the process. Thank you for recognizing my efforts. If there's anything else I can do for you in the future,...
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New American Funding - Lewis Young
He was always friendly and upbeat. He seemed to truly care and want to make sure I understood this process. Great to work with !!!
Reply from New American Funding - Lewis Young
December 4th, 2025 03:34 PM
It's wonderful to hear that you found the experience positive, Brian! I genuinely care about making sure everything is clear and understandable, and I'm glad that came across. Thank you for your feedback and for entrusting me with your needs...
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing