New American Funding - Collin Brown

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.77

New American Funding – Charlotte, NC

New American Funding - Charlotte| Consumer Direct

4.77

(60)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/mortgage_loans/CollinBrown/

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4.77

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It was my first time buying a home in almost 40 years so I feel like Collin did a great job in helping me through it

Yes I would be glato refer someone els

Reply from Collin Brown

July 20th, 2026 03:23 PM

Raymond, I'm pleased to hear that you would refer someone else. Your support and trust in my services mean a lot to me. If you have any further questions or need assistance, feel free to reach out.

The process was extremely slow.Once I closed it was even slower because I had to mail checks to all of the credit card comapnies which means that more credit card payments will be deducted from my account and the crredit card companies will...

Reply from Collin Brown

July 14th, 2026 02:32 PM

Doreen, I appreciate you sharing your experience with me. I understand the frustration with the process and the inconvenience of mailing checks. Please reach out to me directly if there's anything further I can do to assist.

The entire process was very lengthy (5 months). I am not overly pleased, nor am I disappointed. I would recommend New American Funding if asked. Maybe my circumstance was more tedious. Best regards

Reply from Collin Brown

June 15th, 2026 07:45 PM

Louis, thank you for your feedback and for recommending New American Funding. I understand that the process took longer than expected, and I appreciate your patience. If there's anything specific you'd like to discuss or if I can assist further,...

All questions, concerns and scenarios answered. Collin was also thoughou with following up on my requests. He was clear and transparent about the processes involved. The online portal was a bit of an issue unrelated to Collin's support.

Reply from Collin Brown

May 29th, 2026 04:15 PM

Andrew, I'm glad to hear that I could assist you effectively and provide clear, transparent information about the processes. I appreciate your understanding regarding the online portal issues and am pleased that it didn't affect your experience...

When I called collin or emailed he didn't respond for days , so he needs to respond quicker also while I believe (I think his name was Nick) nick was the one overseeing title company and should have been an advocate for me I read an emailhe...

Reply from Collin Brown

May 29th, 2026 02:31 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Collin Brown is an absolute gem. He takes care of issues before I even know about them and if I ever have questions, I just email him and he responds very quickly. I don't know where you found him, but I'd make sure you hang on to him.

Reply from Collin Brown

May 25th, 2026 04:39 PM

Linda, I appreciate your kind words and am glad to hear that I could address your concerns efficiently and provide quick responses. It's important to me that you feel supported throughout the process. If there's anything more you need, please...

Outstanding team..One of the main reasons I wanted to stay with NAF.

Reply from Collin Brown

May 25th, 2026 08:42 PM

James, thank you for your positive feedback. I'm pleased to know that my team and I have made such a good impression on you. If there's anything more I can do to assist, please don't hesitate to let me know.

Good communication, timely feedback, pleasant and professional to work with.

Reply from Collin Brown

April 27th, 2026 05:52 PM

Robert, thank you for highlighting the communication and professionalism you experienced. I'm happy to know that the process went smoothly for you. If there's anything else you need or questions arise, please feel free to reach out.

They worked hard to get my loan through.

Reply from Collin Brown

April 20th, 2026 08:09 PM

Regina, I'm grateful for your feedback. I'm pleased to hear that I could assist in getting your loan through. If you have any more questions or need further assistance, feel free to reach out.

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