New American Funding - Collin Brown

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.79

New American Funding – Charlotte, NC

New American Funding - Charlotte| Consumer Direct

4.79

(67)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/mortgage_loans/CollinBrown/

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4.79

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4.79

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I am so very pleased with the service. and dedication that I received from Colin Brown. I feel the whole time we were working together, and that was almost three weeks to find the loan that would work for me that he always had my interest first,...

Mr. Brown is so very knowledgeable and patient when it comes to making sure you understand all of the information pertaining to the loan you are asking about. Not only did he ensure my understanding but provided me with other options and thoroughly...

Way to many hoops to jump through, should ask for all information at once not. needing something new every other day with outarages ask like wanting my employer to ansewer vague questions.

Reply from Collin Brown

October 20th, 2026 02:50 PM

I appreciate your feedback, Myron. I'm sorry to hear about the challenges you faced with the information requests during the process. At New American Funding, we aim to streamline our procedures, and your insights are valuable in helping us...

Our loan process wasn't seemless and had some areas that required more attention. All parties kept communcation open while helping us navigate the process.

Reply from Collin Brown

September 24th, 2026 01:59 PM

I appreciate your feedback, Kimberley. While I'm sorry to hear that the loan process wasn't seamless, I'm glad that we were able to keep communication open and assist you throughout. If there's anything further you'd like to discuss, please...

Collin did a great job leading us through the entire process.

Reply from Collin Brown

September 21st, 2026 06:16 PM

I'm pleased to hear that you felt well-guided through the process, Edwin. Working with clients like you is always rewarding, and I'm glad I could assist you at New American Funding.

Better communication and easier accessibility to the loan processor. If we didn't communicate by emails, we didn't communicate

Reply from Collin Brown

September 8th, 2026 08:04 PM

William, I appreciate your feedback about communication and accessibility during the loan process. I'm committed to improving these aspects and would be grateful if you could reach out directly to share more details. Your insights are valuable...

Super smooth and painless

Reply from Collin Brown

August 31st, 2026 03:28 PM

Isaac, I'm grateful to hear that your experience was smooth and painless. It was a pleasure assisting you, and I'm here if you need anything else.

It was my first time buying a home in almost 40 years so I feel like Collin did a great job in helping me through it

Reply from Collin Brown

August 21st, 2026 05:40 PM

Joey, I'm glad to hear that I could help you with your home buying journey after so many years. Your kind words mean a lot to me, and I'm happy to have been part of this significant milestone.

Yes I would be glato refer someone els

Reply from Collin Brown

July 20th, 2026 03:23 PM

Raymond, I'm pleased to hear that you would refer someone else. Your support and trust in my services mean a lot to me. If you have any further questions or need assistance, feel free to reach out.

The process was extremely slow.Once I closed it was even slower because I had to mail checks to all of the credit card comapnies which means that more credit card payments will be deducted from my account and the crredit card companies will...

Reply from Collin Brown

July 14th, 2026 02:32 PM

Doreen, I appreciate you sharing your experience with me. I understand the frustration with the process and the inconvenience of mailing checks. Please reach out to me directly if there's anything further I can do to assist.