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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,800)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,800)

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5 Star

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We had a very fast, pleasant, and informative experience. We have also saved money monthly thanks to NAF.

confidence, an experience, communication and understanding following up. Keeping me well informed of what is going on and what is coming next having a good understanding and patience double checking to make sure I understand what's going on....

Reply from Robert Bell

December 15th, 2025 02:54 PM

It’s great to hear that you felt confident and supported throughout the process, Gerald. Communication and understanding are important to me, and I'm glad that these aspects made your experience positive and informative. I appreciate your recognition...

As a first time homebuyer I was quite nervous and had a lot of questions. Clea was absolutely incredible! She was so supportive during my entire loan process through answering any and all questions as well as keeping a great line of communication...

Reply from Clea Calumby

December 15th, 2025 03:09 PM

Alana, I truly appreciate your kind words and am grateful that I could support you through your first home-buying experience. I'm glad that the process felt easier and less stressful for you—your comfort and understanding were important to...

Everyone was great, Attentive and responsive. Thank you!

Reply from Scott Burger

December 15th, 2025 03:36 PM

I'm glad to hear that you felt well-supported by our team. It was a pleasure to assist you, and I appreciate your feedback. Thank you for choosing New American Funding.

Jason and Snady were great!! Debra was very responsvie as well. The proces was easy prior to the closing attorney drama. However, that was not anyone's fault on the NAF team.

Reply from Jason Tiburzi

December 15th, 2025 09:12 PM

I'm glad to hear that you found the process easy and that I, along with Snady and Debra, could assist you effectively. I appreciate your understanding regarding the closing attorney situation and am pleased it didn't impact your overall experience...

Just the overall communication with Robert and Sandy made the whole experience so easy. No stress at all. Great job very excited.

Reply from Robert Steigman

December 15th, 2025 09:36 PM

I'm pleased to hear that the communication made your experience smooth and stress-free, Robbie. It was a pleasure working together, and I appreciate you taking the time to share this feedback. If you have any further questions or need assistance...

I began working with Joe more than a year ago, and I can't believe what a great experience this has been! Joe was always accessible, he always answered any concerns I may have had, and above all else, he was supportive throughout the process...

Reply from New American Funding - Joe Uddyback

December 3rd, 2025 03:35 PM

I'm really glad to hear about your positive experience with me, Regina. It's important to me that you felt supported and valued throughout our time working together. Your appreciation means a lot, and I'm grateful for the chance to have been...

Worst experience ever! They do not listen, no attention to detail, and I felt like I had to do their job more than once.

Reply from New American Funding Admin

December 15th, 2025 02:19 PM

We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.

Jesse was amazing throughout the entire process and even handled things that were beyond his responsibility.The loan processor, Shae Richardson, could not have been worse. There was no communication unless I reached out first. She did not submit...

Reply from New American Funding Admin

December 15th, 2025 07:16 PM

I'm grateful for your feedback, Kathleen. It's good to hear that Jesse was helpful during the process. However, I’m sorry to learn about the communication issues and challenges with the loan processing you encountered. Your experience is important,...

Communication was horrible! The amount of times they asked for documents that were ALREADY uploaded was ridiculous. I had to send screen shots to both Michael and Sandy showing them where the documents were uploaded and when! Then they did...

Reply from Michael Rogers

December 15th, 2025 07:12 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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