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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • V
    Victoria A
    Lansing, MI
    Posted on November 29th, 2025 06:47 PM
    Professional and quick
    Reply from Mason Maurer
    December 8th, 2025 07:36 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • P
    Paul W
    Manchester, MI
    Posted on November 27th, 2025 08:57 AM
    Easy to understand conversation and interaction.
    Reply from Mason Maurer
    December 4th, 2025 04:11 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • M
    Matthew B
    Muskegon, MI
    Posted on November 27th, 2025 12:48 AM
    The loan process was easy and straight forward. No problems at all.
    Reply from Josh Schaendorf
    December 4th, 2025 06:48 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • M
    Matt B
    Posted on November 27th, 2025 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Matt B
  • P
    Paul W
    Posted on November 27th, 2025 12:00 AM
    Great place for a mortgage!
  • R
    Ryan G
    Spring Lake, MI
    Posted on November 26th, 2025 06:27 PM
    Thank you for all your hard work and attent to detail!
    Reply from Josh Schaendorf
    December 3rd, 2025 06:29 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • J
    Jordan A
    Grand Rapids, MI
    Posted on November 26th, 2025 05:59 PM
    Zack and Cait were excellent communicators; since this was our first home, it was so important to us to be able to understand and trust their process. They made this an easy and fun process! Thank you both!
    Reply from Zack Maurer
    December 3rd, 2025 06:00 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • J
    Johnny V
    Posted on November 26th, 2025 03:49 PM
    Jim Van Law - Northpointe Bank has received a review with 5 star rating from Johnny V
    Reply from Owner
    November 28th, 2025 07:32 PM
    Thank you for the five-star review. Enjoy your beautiful new home.
  • J
    John V
    Mount Pleasant, SC
    Posted on November 26th, 2025 03:49 PM
    Jim was very communicative and gave me a lot of insights and strategies to make the best decision possible! Highly recommend
    Reply from Jim Van Law - Northpointe Bank
    November 26th, 2025 04:13 PM
    John, I'm pleased to hear that I could offer helpful insights and strategies during your decision-making process. Thank you for your recommendation, and I'm glad to have been part of your home buying journey.
  • N
    Nicholas C
    Grant, MI
    Posted on November 26th, 2025 02:24 PM
    Communication was lacking on the team. Ed was great.
    Reply from Ed Napieralski
    December 3rd, 2025 02:25 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender