

Northpointe Bank - Grand Rapids, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an...... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
Thank you for your support and excellent work.
I am the relator who recommended James to my customers . I have used his for several of my deal to date for multiple reasons . First and foremost, James is always available when I need him. He is a hard worker and has no issuse with getting...
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My home our hase was fast and efficient and I was treated with professionalism and Jim and team were very confident and responsive
Reply from Jim Van Law - Northpointe Bank
June 16th, 2026 01:14 PM
Darren, Thank you for sharing your experience! Hope you enjoy your new home.
The senior loan officer and his partner were of immense support for my first time mortgage experience. Thanks for everything.
James is the best! He is always willing to help in anyway he can.
Reply from Owner
June 15th, 2026 01:58 PM
Thank you very much Ashley, always a pleasure working with you!
James is always professional and efficient . I enjoy working with him because I know my clients will get 5 star service.
Reply from James Mahieu - Northpointe Bank
June 15th, 2026 03:46 PM
Thank you, Ashley, for your kind words. I'm grateful to know that you trust me to provide 5-star service to your clients. It's always a pleasure working with you.
James is fantastic. He is always very responsive and kept me updated.
Reply from James Mahieu - Northpointe Bank
June 15th, 2026 01:10 PM
Thank you very much Melissa, it is always a pleasure working with you and I appreciate you trusting me with your clients!
Jim not only exceeded expectations and delivered above our previous best experience, he went beyond what we even thought to hope for or consider.
Reply from Owner
June 16th, 2026 01:14 PM
Emily, I'm thankful for your kind words and pleased to hear that your experience surpassed even your highest expectations. Going beyond what's expected is something I strive for
Exceeded not only our expectation and best previous experience, Jim delivered service beyond what we would have thought to hope for or consider
Reply from Jim Van Law - Northpointe Bank
June 10th, 2026 08:29 PM
Emily, thank you. I am so happy for you guys.
Everyone I worked with from Mason to Cait were absolutely amazing. I would recommend!
Reply from Mason Maurer
June 17th, 2026 04:26 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender
0 Professionals at Northpointe Bank - Grand Rapids
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