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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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5 Star
96%
4 Star
3%
3 Star
0%
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0%
1 Star
1%
Reviews from Web
  • L
    Logan H
    Mancelona, MI
    Posted on October 23rd, 2026 01:04 AM
    Zack was very proactive and attentive and helped me at every step of the way
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    Jim Van Law - Northpointe Bank
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    Caroline K
    Brewster, MA
    Posted on October 21st, 2026 03:21 PM
    Jim and his team proactively communicated the process, the papework, etc. to me and my husband. Everything ran super smoothly! Thanks!
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    Jim Van Law - Northpointe Bank
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    John K
    Brewster, MA
    Posted on October 20th, 2026 06:45 PM
    Jim and his team provided me with all the info I neede and guided me through the process with great care. they were always there to answer questions and give advises. Jim was very easy to work with and his team is great!
  • C
    Charles R
    Kalamazoo, MI
    Posted on October 20th, 2026 04:26 PM
    There were several areas that I feel were mishandled. Last minute requirements that were not brought to me by Ed, himself when they should have been. There were VA finance requirements that were not brought to me until after we were under contract...
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    David D
    Jaffrey, NH
    Posted on October 20th, 2026 01:26 PM
    Forcing me to show reserves on a loan that I already had was frustrating. It just felt like my situation was being used to extract every possible pickle from me as possible. It was very impersonal in that sense. There should be more individual...
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    David S
    Caledonia, MI
    Posted on October 19th, 2026 08:09 PM
    Jack is the best loan officer. He is there to help you no matter how hard it is . He response everything what you ask him . Very gentle and smart loan office i ever see . If you guys looking for buy house jack will be your next loan officer...
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    Northpointe Bank - Grand Rapids
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    Tricia H
    Posted on October 18th, 2026 11:27 PM
    As always, Mason was straight with us from the first conversation on this investment about what was a realistic timeline and then his team went out and beat it.Midway through underwriting, the structure of our loan had to change. That's usually...
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    Patricia H
    Grant, MI
    Posted on October 18th, 2026 11:24 PM
    As always, Mason was straight with us from the first conversation on this investment about what was a realistic, timeline and then his team went out and beat it.Midway through underwriting, the structure of our loan had to change. That's usually...
    read more
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    Northpointe Bank - Grand Rapids
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    Mayra C
    Posted on October 18th, 2026 04:59 PM
    Great!
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    Mayra M
    Bloomington, IN
    Posted on October 18th, 2026 04:59 PM
    because the rate was the better and Ryan is great
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender