Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
I really enjoy working wtih the entire Nap team! I know someone will help us resolve any issues and go to bat for us as their client, no matter what happens. Thank you!
Zack is the best to work with! Having a previous positive experience working with him was one reason we knew we wanted to work with him again. He is honest, hardworking, and is involved with his clients in a way that is noticeable. He acts...
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Josh was really great to work with!
Reply from Josh Schaendorf - Northpointe Bank
October 5th, 2026 02:56 PM
Thank you, Haley! You definitely made the entire process easy and smooth for us. We really appreciate all of your help!
All went well. Thank you!
James Mahieu was very helpful, kind and knowledgeable. James always responded immediately to any calls or emails. He was able to talk us through the process. We also dealt with David Ciauro who was also very helpful. additionally, after closing...
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Reply from James Mahieu - Northpointe Bank
October 4th, 2026 10:28 PM
I'm pleased to hear about your positive experience, Jacqueline. It was great working with you! I'm glad I could assist you promptly, both during and after the closing. Thank you for your kind words!
Josh is a very knowledgable loan officer. I was kept up to date throughout the process. Documentation and timing of requests were easy to work with. Very easy overall process and closing was sooner than I had expected; a pleasant surprise.
Reply from Josh Schaendorf - Northpointe Bank
October 5th, 2026 02:58 PM
Thank you for the kind words! I’m glad we could make the process easy, keep you informed, and even get you to closing sooner than expected. I truly appreciate your trust!
Everything went very smooth and as expected
Christina and Shelby were amazing to work with. Very responsive and made everything easy to keep the process going. Also did quick work with the closing with our timeline of moving to SC. So very appreciative of all of Ed's whole team.
Thankful for Zach and Charissa and all the hard work that was put into closing our loan. Zach took time and answered all of our questions and clearly laid out the choices, but left the decision to what was best for our family with us. It really...
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It was very efficient . I appreciate all the guidance and time Ryan took to explain documents and requirements.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender