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Ed Napieralski - Northpointe Bank

Name: Northpointe Bank - Grand Rapids
Address: 5303 28th Street Ct, Grand Rapids, Michigan, 49546
Telephone: +1-616-600-4050
Rating: 4.86

Senior Loan Officer | NMLS# 1527296

Northpointe Bank - Grand Rapids

4.86

(179)

Mortgage

Mortgage Loan Officer

Contact Info

https://www.northpointe.com/home-lending/get-started/ed-napieralski/

Location & Business Hours

Friday

8:00 AM to 6:30 PM

Saturday

closed

Sunday

closed

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4.86

(179)

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The experience with Ed started out great. He explained thr the AIO Loan thoroughly and was very responsiv. As the process went on and his team took over with a the lack of communication. Our closing was delayed, they did not inform us, and...

We did not close on the original scheduled date and were never given a clear reason why. I emailed the team and asked why we weren't closing and never received a return email. We called Ed and left him a voicemail asking why we werent closing...

Reply from Ed Napieralski - Northpointe Bank

May 11th, 2026 01:27 PM

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced toward the end of the closing process, as we understand how important updates are during such a significant transaction. Your feedback...

Ed is wonderful!

Ed is very easy to work with and he is very quick to respond.

Reply from Ed Napieralski

May 14th, 2026 06:57 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Very easy to navigate through home buying process, and getting the hefty amount of documents ready to present to the bank.

Reply from Ed Napieralski

May 4th, 2026 04:09 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

Ed Napieralski - Northpointe Bank has received a review with 5 star rating from Dan C

I really like the products you offer, and I am hoping for a strategic relationship as I continue to invest in aquiring realestate in the future. If you guys offer an "underwriting" workshop to help me better analyze multi-family deals, that...

Reply from Ed Napieralski

April 16th, 2026 01:30 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

There were various discrepancies and miscommunications throughout the process and through the closing.

Reply from Ed Napieralski

April 13th, 2026 08:13 PM

Tanya, I appreciate you bringing these issues to my attention. I'm sorry to hear about the discrepancies and miscommunications you encountered. It's important to me that the process is as smooth as possible, so please reach out to me directly...

Thank you for all your help

Reply from Ed Napieralski

April 6th, 2026 04:52 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

Ed was very responsive and provided us with valuable information and guidance. The entire loan process went smoothly.

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)

Fixed-Rate Mortgages

Reverse Mortgages

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