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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • L
    Lynn B
    Muskegon, MI
    Posted on November 26th, 2025 01:55 PM
    Josh did an amazinf job of keeping us updated The loan process went smoothly and we were clear to close 10 days before our closing date
    Reply from Josh Schaendorf
    December 3rd, 2025 01:56 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • B
    Brian G
    Lowell, IN
    Posted on November 26th, 2025 10:37 AM
    they made its easy to get everything done . quick with response and answered any question we had and were easy to work with .
    Reply from Mason Maurer
    December 3rd, 2025 10:34 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • L
    Lynn B
    Posted on November 26th, 2025 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Lynn B
  • K
    Katie B
    Big Rapids, MI
    Posted on November 25th, 2025 02:13 PM
    Easy to navigate
    Reply from Ed Napieralski
    December 2nd, 2025 02:13 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • S
    Steven E
    Rockford, MI
    Posted on November 24th, 2025 09:54 PM
    The communication was excellen. we started out with the premise that the loan would be approved off my wife & my current income without needing an appraisal. However, i had decided to take an early buyout retirement opportunity a week before...
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    Reply from Zack Maurer
    December 1st, 2025 09:55 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • S
    Steven E
    Posted on November 24th, 2025 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Steven E
  • D
    Dave G
    Posted on November 23rd, 2025 04:54 PM
    James was very responsive, informative, and just a pleasure to work with!
    Reply from Owner
    November 24th, 2025 09:58 PM
    I appreciate your kind feedback, Dave. It's important to me to be responsive and informative, and I'm glad you found working with me to be a positive experience. Thank you for trusting me with your financial needs at Northpointe Bank.
  • J
    Jamie G
    Panama City Beach, FL
    Posted on November 23rd, 2025 04:54 PM
    James was very responsive, informative, and just a pleasure to work with!
    Reply from James Mahieu - Northpointe Bank
    November 24th, 2025 09:59 PM
    I'm pleased to hear that you found my communication and assistance helpful, Jamie. It was a pleasure working with you on your purchase at Northpointe Bank. Thank you for your feedback and for allowing me to assist you.
  • J
    Jessica T
    Posted on November 22nd, 2025 04:29 PM
    James Mahieu - Northpointe Bank has received a review with 5 star rating from Jessica T
    Reply from Owner
    November 24th, 2025 09:59 PM
    Thank you, Jessica, for the positive rating. I appreciate your support and trust in my services at Northpointe Bank.
  • J
    Jessica T
    Destin, FL
    Posted on November 22nd, 2025 04:29 PM
    James and the team worked extremely hard. Their response time was prompt and extremely patient with all my many questions. The prilimary numbers that were given were the same at closing.
    Reply from James Mahieu - Northpointe Bank
    November 24th, 2025 09:59 PM
    I appreciate your feedback, Jessica. It's reassuring to know that our efforts, including the consistency of the preliminary numbers and timely responses, met your expectations. Addressing all your questions patiently is a priority for me, ensuring...
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender