Mason Maurer - Northpointe Bank

Name: Northpointe Bank - Grand Rapids
Address: 5303 28th Street Ct, Grand Rapids, Michigan, 49546
Telephone: +1-616-295-1379
Rating: 4.88

Regional Vice President | NMLS# 1981972

Northpointe Bank - Grand Rapids

4.88

(214)

Mason Maurer at Northpointe Bank strives to bring value to customers by offering client focused financial products and services. Northpointe Bank does this by empowering our employees to exceed our customer expectations, delivering convenie... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(616) 295-1379

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/mason-maurer/

Location & Business Hours

Business Hours

Sun

closed

Mon

8 AM to 6:30 PM

Tues

8 AM to 6:30 PM

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4.88

(214)

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4.88

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As always, Mason was straight with us from the first conversation on this investment about what was a realistic, timeline and then his team went out and beat it.Midway through underwriting, the structure of our loan had to change. That's usually...

We are very thankful you for. All your work and ultimately getting us approved of a loan and closing on our house. Unfortunately there were big mistakes made that almost lost us the house entirely. We also weren't made aware that you weren't...

Reply from Mason Maurer - Northpointe Bank

October 13th, 2026 07:54 PM

I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...

Mason is the Best Loan officer anywhere. No ifs ands or buts. You would be silly to not use him for every single transaction you have!

Reply from Mason Maurer

October 20th, 2026 01:07 PM

Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.

Mason and the team are very reliable, quick, and available with any questions. Process is always smooth and a great experience. I would always recomend them to all my friends, family, and clients.

Reply from Mason Maurer

October 19th, 2026 02:38 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

The process went well

Reply from Mason Maurer

October 7th, 2026 12:16 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Thanks for all of the patience and assistance!

Reply from Mason Maurer

October 6th, 2026 12:28 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Things went smoothly

Reply from Mason Maurer

October 5th, 2026 01:13 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

Very good service

Reply from Mason Maurer

October 5th, 2026 12:54 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

I appreciate the team's patience with my unique situation and going the extra mile to insure my loan made it to closing.

Reply from Mason Maurer

October 1st, 2026 12:30 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

More frequent updates for us especially surrounding the appraisal timeline.

Reply from Mason Maurer

September 30th, 2026 06:33 PM

Thank you for your feedback, Beverly. I understand the importance of frequent updates, particularly regarding the appraisal timeline. I'll work on improving communication to enhance your experience with Northpointe Bank.