Mason Maurer - Northpointe Bank

Regional Vice President | NMLS# 1981972

Northpointe Bank - Grand Rapids

4.9

(187)

Mason Maurer at Northpointe Bank strives to bring value to customers by offering client focused financial products and services. Northpointe Bank does this by empowering our employees to exceed our customer expectations, delivering convenie... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(616) 295-1379

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/mason-maurer/

Location & Business Hours

Business Hours

Mon

8 AM to 6:30 PM

Tues

8 AM to 6:30 PM

Wed

8 AM to 6:30 PM

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4.9

(187)

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Experience.com

4.9

(186)

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Great communication. Broke down the information in a way I could understand and follow. Answered every question we had.

Mason and his team were very helpful during our refinancing process with the AIO loan. They were quick to answer any questions and made sure we felt 100% comfortable with every step before moving forward.

Mason and his team were promoting their communication and had tools and resources readily available throughout the process.

Mason stood on his head to see that this was a smooth transaction and being out of state was even more of a challenge. Mason and his team came through!! If it's possible this guy will make it happen!

Reply from Mason Maurer

July 27th, 2026 01:12 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

We got information about each step even though it was confusing.

Reply from Mason Maurer

July 20th, 2026 05:20 PM

Thank you for your feedback, Karla. I'm glad to hear you received information at each step, although I understand it may have been confusing at times. If there are any specific areas where I can provide further clarification or assistance,...

Mason providede great service and he was proactive. Document submission request was very annoyong as it was requested even after I have submitted all necessary statement , which I cannot handle

Reply from Mason Maurer

July 20th, 2026 08:04 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Mason guided me through the process and continued answering tons of questions I had. He was upfront, honest and diligent.

Reply from Mason Maurer

July 16th, 2026 03:55 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Had a wonderful experience. Had a one off loan I didn't think I could get closed and Northpointe was able to get it done.

Reply from Mason Maurer

July 16th, 2026 01:29 PM

We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.

Mason was thorough and spot on from start to finish

Reply from Mason Maurer

July 6th, 2026 02:40 PM

We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.

Mason and his team went above and beyond to ensure we achieved a very aggressive closing time-line and they actually 'over achieved" by 3 days. The responsiveness to my questions were always immediate and updates were provided regularly. I...

Reply from Mason Maurer

July 6th, 2026 12:43 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans