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Mason Maurer - Northpointe Bank - Vice President, Branch Manager | NMLS# 1981972 in Grand Rapids, MI

Mason Maurer - Northpointe Bank

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Vice President, Branch Manager | NMLS# 1981972

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Mason Maurer at Northpointe Bank strives to bring value to customers by offering client focused financial products and services. Northpointe Bank does this by empowering our employees to exceed our customer expectations, delivering convenie...... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Overall Ratings
4.9
(179)
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Reviews from Web
  • 5.0
    SFTP
    A
    Andrew R
    Scottsdale, AZ
    Posted on June 29th, 2026 02:40 PM
    Mason was thorough and spot on from start to finish
    Reply from Mason Maurer
    July 6th, 2026 02:40 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • 5.0
    SFTP
    M
    Marchell S
    Ludington, MI
    Posted on June 29th, 2026 12:42 PM
    Mason and his team went above and beyond to ensure we achieved a very aggressive closing time-line and they actually 'over achieved" by 3 days. The responsiveness to my questions were always immediate and updates were provided regularly. I...
    read more
    Reply from Mason Maurer
    July 6th, 2026 12:43 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • 5.0
    SFTP
    S
    Sydney B
    Hudsonville, MI
    Posted on June 21st, 2026 04:14 PM
    Great communication throughout. We love working with Mason and Cait!!
    Reply from Mason Maurer
    June 29th, 2026 09:44 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • 4.25
    SFTP
    S
    Samuel B
    Sand Lake, MI
    Posted on June 18th, 2026 09:21 PM
    gnikrowb ton si xob txet sihT sihT nahcDon't
    Reply from Mason Maurer
    June 25th, 2026 09:21 PM
    Thank you for leaving a review, Samuel. I appreciate your time and if there's any specific feedback or further assistance you need, please feel free to reach out to me directly. Your experience is important to me.
  • 5.0
    SFTP
    J
    Julie S
    Mason, MI
    Posted on June 10th, 2026 04:26 PM
    Everyone I worked with from Mason to Cait were absolutely amazing. I would recommend!
    Reply from Mason Maurer
    June 17th, 2026 04:26 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • 5.0
    SFTP
    N
    Nancy G
    Potterville, MI
    Posted on June 10th, 2026 12:36 PM
    very positive experience andwe were treated respectively
    Reply from Mason Maurer
    June 17th, 2026 12:37 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • 3.75
    SFTP
    S
    Sarah W
    Kalamazoo, MI
    Posted on June 9th, 2026 02:57 PM
    we initially enjoyed working with Mason and the team, we felt frustrated that there wasn't enough heads up time to get all the closing documents finished earlier in our closing for part of it had to be a very tight deadline that we had to rearrange...
    read more
    Reply from Mason Maurer - Northpointe Bank
    June 9th, 2026 05:17 PM
    Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. While we understand that unexpected challenges can arise, we appreciate the opportunity to assist...
    read more
  • 5.0
    SFTP
    C
    Cynthia H
    Fairfield Township, OH
    Posted on June 3rd, 2026 01:31 PM
    Mason and his team did an amazing job of helping through this process. As it being my first time, Mason and his team were so helpful and responsive.
    Reply from Mason Maurer
    June 10th, 2026 01:32 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • 5.0
    SFTP
    A
    Aranella V
    Edwardsburg, MI
    Posted on May 28th, 2026 11:53 AM
    Mason and his team has been supportive, helpful and honest in our closing transaction. As a firsttime homebuyers, their diligence help us to achieve our goal and made this overall home buying/mortgage experience seamless.
    read more
    Reply from Mason Maurer
    June 4th, 2026 02:48 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • 5.0
    SFTP
    V
    Von C V
    Edwardsburg, MI
    Posted on May 26th, 2026 02:01 AM
    Explained throughly the numbers in the closing disclosure.
    Reply from Mason Maurer
    June 2nd, 2026 03:05 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • 10 of 179
    About
    Mason Maurer at Northpointe Bank strives to bring value to customers by offering client focused financial products and services. Northpointe Bank does this by empowering our employees to exceed our customer expectations, delivering convenient innovative technology, and supporting our employees and the communities we serve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    595
    /850
    Search Rank Score
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    Addresses and Serving Areas

    Year Started

    1988

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1981972
    Awards
    Northpointe Bank Top Performer 2024
    Northpointe Bank T...
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender