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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • I
    Ian G
    Fort Walton Beach, FL
    Posted on December 5th, 2025 02:11 PM
    My wife was happy and felt it was simple/easy process. That was the most important part for me.
    Reply from James Mahieu - Northpointe Bank
    December 5th, 2025 04:23 PM
    I'm pleased to hear that your wife found the process simple and easy, Ian. Making sure the experience is straightforward is always a priority for me, especially when helping families with their purchases. I'm glad I was able to meet your expectations...
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  • M
    Melissa H
    Panama City Beach, FL
    Posted on December 4th, 2025 03:31 PM
    James is such a huge asset for me as an investor buying multiple properties. He is always responsive and on top of everything and makes the process smooth and painless. Highly recommend him and his team!
    Reply from James Mahieu - Northpointe Bank
    December 4th, 2025 03:37 PM
    Thank you Melissa for your kind words. I greatly appreciate you trusting me not only with your clients mortgage needs but also your own as that really means a lot! Looking forward to finishing out the year and excited to see how we can help...
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  • K
    Kenneth L
    Brighton, MI
    Posted on December 4th, 2025 02:25 PM
    Great comunication start to finish !!, lots of confidence in my loan officer
    Reply from Josh Schaendorf
    December 11th, 2025 02:26 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • M
    Matthew W
    Grand Rapids, MI
    Posted on December 3rd, 2025 01:22 PM
    Great, quick and easy loan closing with Ryan!
    Reply from Ryan Gummere
    December 10th, 2025 01:23 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • O
    Ona M
    Wyoming, MI
    Posted on December 2nd, 2025 03:08 PM
    I loved working with Ryan it was a overall great experience. Everything went very smoothly. I would definitely recommend him to family and friends looking to get a mortgage loan.
    Reply from Ryan Gummere
    December 9th, 2025 03:10 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • D
    Darien H
    Davis, WV
    Posted on December 2nd, 2025 03:10 AM
    Jim, Sebastian and Carol work to make the refinancing process as smooth as possible, even with a couple of changes to the appraisal and the closing date
    Reply from Jim Van Law - Northpointe Bank
    December 2nd, 2025 12:32 PM
    Darien, I'm glad to hear that the refinancing process went smoothly for you. It was a pleasure working alongside Sebastian and Carol to navigate any adjustments with the appraisal and closing date. Thank you for sharing your experience. If...
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  • M
    Michael H
    Mount Pleasant, SC
    Posted on December 1st, 2025 01:31 PM
    Ed and Shelby were on top of it, however, they did ask for a couple things I'd already sent them. I understand the process is a little daunting with all the paperwork, so it didn't affect my experience negatively. Thanks for the help and good...
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    Reply from Ed Napieralski
    December 8th, 2025 01:33 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • K
    Kandi M
    Moncks Corner, SC
    Posted on December 1st, 2025 01:12 PM
    Upfront and honest! No hidden surprises or hiccups. I trust their preapproval and value them for my own personal deals.
    Reply from Jim Van Law - Northpointe Bank
    December 1st, 2025 01:22 PM
    Kandi, I appreciate your feedback and trust in my service. It's great to know that the process felt transparent and straightforward for you. Thank you for valuing my approach, and I'm grateful for the opportunity to support you in your personal...
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  • S
    Sarah G
    Lowell, IN
    Posted on November 30th, 2025 05:23 PM
    mason and his team were respectful, quick to respond, informative, and always answered our questions with ease and patience
    Reply from Mason Maurer
    December 8th, 2025 08:31 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • M
    Michael G
    Allendale, MI
    Posted on November 29th, 2025 10:22 PM
    Thank you for your help.
    Reply from Mason Maurer
    December 8th, 2025 10:17 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender