Northpointe Bank - Grand Rapids, MI's Cover Image
Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • B
    Bengu E
    Pleasant Hill, CA
    Posted on February 18th, 2026 06:05 PM
    Jim was fantastic to work with from start to finish and made our refinance incredibly easy with an unbeatable rate. He was responsive, knowledgeable and ensured the entire process was smooth and stress free.
    Reply from Jim Koops
    February 25th, 2026 06:05 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • R
    Roee A
    Montclair, NJ
    Posted on February 18th, 2026 06:01 PM
    Isn was great
    Reply from Ian McLellan
    February 25th, 2026 06:01 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • E
    Erik K
    Michigan City, IN
    Posted on February 18th, 2026 05:18 PM
    We had a very difficult time with the builder but Mason and his team were prepared for everything that came at them through the entire process Their attention to all the intricate details and issues was amazing and their constant vigilance...
    read more
    Reply from Mason Maurer
    February 25th, 2026 05:18 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • C
    Chintan S
    Ontario, CA
    Posted on February 18th, 2026 05:17 PM
    This is my second time working with Matt. He is the best in the business and I really appreciate working with him.
    Reply from Matt Howard
    February 25th, 2026 05:17 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • J
    Joseph G
    Rockford, MI
    Posted on February 18th, 2026 05:06 PM
    We had a great experience with Northpoint Bank. All of our questions were answered promptly and completely.
    Reply from Ed Napieralski
    February 25th, 2026 05:06 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • G
    Gregory D
    Portland, OR
    Posted on February 18th, 2026 04:45 PM
    It was very efficient and there were no surprises.
    Reply from Jason Smith
    February 25th, 2026 04:46 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • J
    Jennifer K
    Michigan City, IN
    Posted on February 18th, 2026 04:33 PM
    Very responsive team!
    Reply from Mason Maurer
    February 25th, 2026 04:34 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • R
    Ross H
    Holland, MI
    Posted on February 18th, 2026 03:42 PM
    get a resonable underwriter.
    Reply from Josh Schaendorf
    February 25th, 2026 03:42 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • W
    William S
    Canon City, CO
    Posted on February 18th, 2026 03:34 PM
    Fast with no issues
    Reply from Christian Durland
    February 25th, 2026 03:34 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • I
    Ian S
    Long Beach, CA
    Posted on February 18th, 2026 03:27 PM
    Helped navigate a Less-than-straightforward refi process
    Reply from Ryan Bird
    February 25th, 2026 03:28 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender