

Top 5%
Jason Smith - Northpointe Bank
Loan Officer | NMLS# 893542

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Every single member of the team is incredibly pleasant and welcoming, always ready to assist with any paperwork. We are eager to engage in further business with Northpoint bank soon. A special shoutout to Jason Smit. Many thanks for the wonderful...
read more
jason , exsplained from start to the end the process and time line to get the loan done , It Went wel and I would recommend northpointe / Jason smith to anyone doing a refinance or purchase of a property . Pleasure to work with .john Ryan
read more
The process was quick and smooth. Thanks Jason
Reply from Jason Smith
August 12th, 2026 07:44 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Jason Smith - Northpointe Bank has received a review with 4 star rating from Betram L
My lender responded in time about all my questions and kept me in loop concerning updates.
Reply from Jason Smith
July 28th, 2026 12:39 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Jason was great. Worked with him on refinance previously and was referred from a friend who continues to use.
Reply from Jason Smith
July 27th, 2026 10:25 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Thanks for everything
Reply from Jason Smith
July 22nd, 2026 12:43 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Jason was excellent to work with on my refinance.Still very disappointed on the appraisal as properties were not equivalent to my restoration of the home and thus received a lower cash-out because of this (a Southport appraiser should have...
read more
Reply from Jason Smith
July 17th, 2026 03:41 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Very professional and on point with everything. Very competitive rates as well.
Reply from Jason Smith
July 13th, 2026 12:50 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
All changes from the original estimate were explained, difficulty with getting insurance paper work, but the team help resolve.
Reply from Jason Smith
June 9th, 2026 09:52 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
10 of 230
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- MBS Live
- Linkedin
- EVCC
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in all 50 States
Gallery

Awards
Achievements
- Scottman's Guide Top Originators each year
Hobbies
- Family
- Golf
- Camping
View All
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender