

Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an...... Show More
Location & Business Hours
Wednesday
8:00 AM to 6:30 PM
(Open Now)
Thursday
8:00 AM to 6:30 PM
Friday
8:00 AM to 6:30 PM
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Reviews from Web
Quick communication, honest and straightforward estimates and no delays.
Our first ever mortgage application, and it went as smooth as one can hope for. All the questions and concerns were answered and addressed in minutes usually. Ian has made this process as stress-free as possible. 100% would recommend Northpointe...
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I had a great experience working with Ian and Northpointe throughout the home buying process. Ian was transparent, responsive, and took the time to explain each step clearly so I knew what to expect. Ian's knowledge helped me make informed...
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Transparent, helpful, and quick responses. Ian was great to work with on this loan.
Reply from Ian McLellan
May 11th, 2026 03:30 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Everything during the refiance process went smooth.
Reply from Ian McLellan
May 4th, 2026 02:45 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ian provided professional and superb service throughout the lending process. He provided prompt updates and resolved all inquries we had in a timely manner. I will highly recommend Ian and Northpointe bank to my friends and family.
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Reply from Ian McLellan
May 1st, 2026 03:56 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
When I was looking to refinance my mortgage, I called Northpointe on a whim and got connected with Ian. He was so easy to talk to, very professional, and really knows his stuff. Once I was in the approval process, I had a few issues that had...
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Reply from Ian McLellan
May 1st, 2026 10:05 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
While shopping for my first refinance, I called several lenders, but the last call I made was to Northpointe. After getting connected with Ian, I knew I was in great hands. He was so easy to talk to, professional, and has a ton of experience....
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I recently completed a refinance through NPB and wanted to recognize Ian for the outstanding service he provided throughout the process. From our first conversation to closing, Ian was professional, responsive, and thorough. He took the time...
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Reply from Ian McLellan
April 29th, 2026 05:23 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
It went pretty smoothly and once all the paperwork was in it came together pretty quickly.
Reply from Ian McLellan
April 29th, 2026 12:16 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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461
/850
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Addresses and Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards

Northpointe Bank T...
