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Ian McLellan - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8469
Rating: 4.92

Loan Officer | NMLS# 823863

Northpointe Bank

4.92

(916)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8469

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/ian-mclellan/

Location & Business Hours

Business Hours

Wed

8 AM to 6:30 PM

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

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4.92

(916)

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4.82

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4.98

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Ian, my loan officer, and Natalie, the senior loan processor, were absolutely wonderful throughout my refinance. They were prompt, professional, and communicated clearly every step of the way. Even when things seemed challenging, they worked...

Great Service

Reply from Ian McLellan

September 21st, 2026 08:38 PM

Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.

The online application for documents is horrible but Ian was great in taking my docs.

Reply from Ian McLellan

September 16th, 2026 04:28 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

We decided to work with Ian as our loan officer for home loan because he was straightforward and competitive regarding our rates and fees from our first few exchanges. Ian patiently went through a mountain of questions coming from our end,...

Ian is an exceptional loan officer and a genuinely good person to work with. From the first exchange he was warm, responsive, and easy to talk to. He didn’t just reply and move on — he took the time to understand what we needed. What stood...

Closing on time

Reply from Ian McLellan

September 14th, 2026 10:06 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Very smart guy friendly and respectful one of the best

Reply from Ian McLellan

September 14th, 2026 08:54 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

Great experience all around from beginning to end . I really appreciated how Ian proactively communicated and I alwaysbfelt like he had my best interests at heart. I would highly recommend Ian and Northpointe Bank

Reply from Ian McLellan

September 7th, 2026 03:43 PM

I really appreciate the feedback and am looking forward to working with you again.

Ian was always responsive, knowledgeable and upfront about the process.

Reply from Ian McLellan

September 7th, 2026 01:26 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Ian was great and super responsive from day one. It was our first time buying a home and I'm grateful I had someone like Ian to guide us through the mortgage process. Closing went extremely smoothly. Highly recommended.

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)