Ian McLellan - Northpointe Bank's Cover Image
Ian McLellan - Northpointe Bank - Loan Officer | NMLS# 823863 in Grand Rapids, MI
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Ian McLellan - Northpointe Bank

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Loan Officer | NMLS# 823863

Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • SFTP
    A
    Amanda V
    San Antonio, TX
    Posted on October 1st, 2026 02:47 AM
    Everything went very smooth and the loan was approved and ready to close well before our closing date. Any questions were answered quickly and completely. We were never left wondering what the status of our loan was.
    read more
    Reply from Ian McLellan
    October 8th, 2026 12:50 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • SFTP
    B
    Bryan M
    Dallas, GA
    Posted on September 29th, 2026 03:16 PM
    Ian was really easy to work with and was very informative.
    Reply from Ian McLellan
    October 6th, 2026 03:16 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • Zillow
    M
    Mcgaritybryan20
    Dallas, GA
    Posted on September 25th, 2026 12:00 AM
    Ian was extremely professional and very informative throughout the whole process of the Refinance. I would highly recommend him to anyone that has Mortgage Refinance. Smooth process.
  • Zillow
    J
    Janice H
    Cambridge, MA
    Posted on September 14th, 2026 12:00 AM
    Ian, my loan officer, and Natalie, the senior loan processor, were absolutely wonderful throughout my refinance. They were prompt, professional, and communicated clearly every step of the way. Even when things seemed challenging, they worked...
    read more
  • SFTP
    M
    Monica V
    Carrollton, TX
    Posted on September 12th, 2026 12:43 PM
    Great Service
    Reply from Ian McLellan
    September 21st, 2026 08:38 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • SFTP
    A
    Amber S
    Pensacola, FL
    Posted on September 9th, 2026 04:28 PM
    The online application for documents is horrible but Ian was great in taking my docs.
    Reply from Ian McLellan
    September 16th, 2026 04:28 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • Zillow
    C
    Carl M
    Woodbury, MN
    Posted on September 8th, 2026 12:00 AM
    We decided to work with Ian as our loan officer for home loan because he was straightforward and competitive regarding our rates and fees from our first few exchanges. Ian patiently went through a mountain of questions coming from our end,...
    read more
  • Zillow
    R
    Rickoliver1
    Pasadena, CA
    Posted on September 8th, 2026 12:00 AM
    Ian is an exceptional loan officer and a genuinely good person to work with. From the first exchange he was warm, responsive, and easy to talk to. He didn’t just reply and move on — he took the time to understand what we needed. What stood...
    read more
  • SFTP
    Y
    Yaxuan Z
    Woodbury, MN
    Posted on September 5th, 2026 01:53 PM
    Closing on time
    Reply from Ian McLellan
    September 14th, 2026 10:06 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • SFTP
    D
    Derek G
    Valparaiso, IN
    Posted on September 5th, 2026 01:38 PM
    Very smart guy friendly and respectful one of the best
    Reply from Ian McLellan
    September 14th, 2026 08:54 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Memberships
    • YMCA
    Addresses and Serving Areas

    Year Started

    1988

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 823863
    Awards
    Northpointe Bank Top Performer 2024
    Northpointe Bank T...
    Achievements
    • Scotsman Guide Rankings 2014-2026
    • Northpointe Bank Top Performer 2024-2025
    • Top 500 Performer in Customer Satisfaction Experience.com
    Hobbies
    • Traveling
    • Sports
    • Walking
    • View All
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender