Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM(Open now)
Mon
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Helped navigate a Less-than-straightforward refi process
Reply from Ryan Bird
February 25th, 2026 03:28 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brett was clear, communicative, and so easy to work with! Just gave his email address to a friend of mine. should we need to refi again in the future I will reach out to Brett
Reply from Brett Foster - Northpointe Bank
February 18th, 2026 02:37 PM
It's wonderful to know that you found the communication clear and the process easy. I'm always here to help, so I'm glad you feel comfortable recommending me. Should you need assistance with refinancing again in the future, please don't hesitate...
read more
Overall it was great. Only suggestion is that I've closed twice with Northpointe and both times a Northpointe representative wasn't at the closing. Never had the chance to meet face-to-face and give a handshake to the folks I'm dealing with....
read more
Reply from John Dziedzic - Northpointe Bank
February 18th, 2026 02:37 PM
You are 100% correct on that. I make the majority of my closings but both times I was out of town and had another closing when you closed. I get to Bardstown multiple times a year and I'll hit you up to finally meet you the next time I'm there....
read more
for
Laurinda Conrad - Northpointe Bank
Laurinda and her team were wonderful. Very responsive and quick to respond.
Reply from Laurinda Conrad
February 25th, 2026 01:56 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Great experience with Brandon. Kept me informed and up to date with changes . A pleasure to work with and will recomend him to friends purchasing a property.
Reply from Brandon Meier
February 25th, 2026 05:36 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Erik K
Mike is the Tom Brady of lending. An absolute GOAT. He is extremely intelligent, an investor himself who is hands on, providing a level of knowledge and expertise that is a needle in a haystack to find with lenders. He is certainly the one...
read more
The process was smooth from start to finish. No hiccups and everything was explained throughly.
Reply from Brett Foster - Northpointe Bank
February 17th, 2026 07:39 PM
Phillip, it's great to hear that the refinance process was smooth and well-explained from start to finish. I appreciate you taking the time to share your positive experience with Northpointe Bank. If there's anything you need in the future,...
read more
Wonderful experience! Craig was extremely helpful, knowledgeable and responsive. He helped us close early
Reply from Owner
February 20th, 2026 01:45 PM
Congratulations again and so proud of your accomplishment!! I appreciate your kind words, Kristin. It’s great to know that you found my assistance helpful and that we could achieve an early closing for you. Being responsive and knowledgeable...
read more
Craig went above and beyond to throughly explain the process, answer all questions and helped us close early. He was extremely responsive and knowledgeable as well.
Reply from Craig Martin - Northpointe Bank
February 17th, 2026 07:19 PM
I'm grateful for your feedback, Kristin. It's great to know that the process and my responsiveness met your expectations. Ensuring clarity and addressing all questions is a priority for me, so I’m glad I could assist you effectively. Wishing...
read more
3761–3770 of 22268
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender