

Northpointe Bank - Grand Rapids, MI, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
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Reviews from Web
Dan worked above and beyond to get this deal accomplishe. superior customer service and knowledg.
Reply from Dan Bardenhagen - Northpointe Bank
August 24th, 2026 09:27 PM
Sean, I appreciate your kind words and am pleased to know that my efforts made a difference in your experience. Providing superior customer service and sharing my knowledge is always my priority. Thank you for choosing to work with me. Aloha!...
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We were dumped on you midway through the process and we all just operate differently. We were asked for what felt like silly things the day before closing. I had to get exact numers numbers at closing. I think Northpointe has yet to send them...
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Ther
Theri and her team were wonderful... responsive, answered all our questions and got us to closing with no delays.
Reply from Theri Isaacs - Northpointe Bank
August 24th, 2026 02:12 PM
Renee it was a true pleasure working for and with you! Congratulations on the new beautiful home!
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Paul was fantastic
Reply from Paul Munsie - Northpointe Bank
August 24th, 2026 06:40 PM
No - You were even better than fantastic, Diane. You are a really focused person, and you were so responsive to help get this loan to a successful close! It was a pleasure to help you!
Laurinda Conrads Team was Amazing to work with. I will follow her and recommend her team to everyone I know who is looking to buy
Mike was amazing to work with. I was very informed through the entire process. I highly recommend Mike and his team.
Reply from Mike Garretson - Northpointe Bank
August 24th, 2026 02:09 PM
Many thanks for the kind words. You were fantastic through the entire process. As always, let me know if I can help in any way.
Best of luck.
Theri Isaacs and her team were wonderful throughout the entire process. They made the process simple, fast, and enjoyable... and were always available for any questions. I worked with Theri previously and trusted her to take care of us for...
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We were happy with the responsiveness
Donnie was absolutely FANTASTIC to work with. He was caring, knowledgeable, and put me at ease throughout purchasing my home! He always answered my call and questions in a timely manner as week. Couldn't say enough positive things about Donnie....
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender