Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Dawn Buckley
Dawn made things very easy with me! She understood my complicated work schedule and worked with me I really appreciated that. Our first conversation she really explained things and broke down my options before I even submitted any application....
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Michelle J
Tiffany was amazing with talking me through all my options as a 1st time home buyer. She made herself available to answer all my questions and concerns whenever I had them and always made sure I fully understood. She was an absolute pleasure...
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Rob and Colleen was amazing to work with. Guided me throughout the entire process, with efficiency.
Very straightforward. Was approved very quickly. We were able to close in record time as well.
Anthony was very responsive and supportive. Thank you.
Everyone we worked with made things very clear and very easy. They were always accessible and and responsive. Thank you for making this a great experience!
BJ Maselli was Amazing !! Highly Recommend him to others purchasing a home. All questions and documents were answered immediately. Made the experience enjoyable . Closed in 8 days… unbelievable!!! He was with me every step of the way !!
Reply from BJ Maselli
October 15th, 2026 01:17 PM
Thank you for the thoughtful review! Your quick responses and your agent’s negotiating skills were a big part of getting everything lined up. Being able to offer a quick closing helped your offer stand out, and everyone’s teamwork helped us...
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BJ was extremely knowledgable . He was there for any question and helped guide me through the entire process. I would highly recommmend him as I would only continue to use him in the future . I felt he had my best interest the entire time ....
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Reply from BJ Maselli
October 15th, 2026 01:07 PM
Toby, I truly appreciate your thoughtful review! Buying a home is a big step, and I’m grateful you trusted me and my team to help you through it. Knowing you felt supported and treated like family is the best compliment we could receive. Enjoy...
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Great people to work with
Reply from BJ Maselli
October 15th, 2026 01:04 PM
Eric,
Thank you! It was a pleasure helping you with your refinance. My team and I appreciate your trust, and I’m always here to answer any questions in the future!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender