

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
closed house
Tyler and his team were great! They were on top of everything, efficient and communicative. the process to submit documents was easy and they set good expectations. Would absolutely work with him and his team again!!
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has always been great to work with and look forward to ou
Reply from Gina Marshall
September 19th, 2026 04:13 PM
Thank you Michael! I always appreciate working with you.
I had an amazing experience working with Theri! She was professional, personable, knowledgeable, and truly went above and beyond throughout the entire loan process.Theri was incredibly patient with all of my questions and always took the time...
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Reply from Theri Isaacs - Northpointe Bank
September 19th, 2026 01:28 PM
It was absolutely my pleasure to go through this journey with you. I am so happy for you and appreciate you picking me. I wish you many happy years in your new home.
Marissa was great to work with and I know she worked very hard to get everything done. I was disappointed just with the UW decision to not allow us to process the loan as we had initially discussed but it eneded up eventually working out although...
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Jesse is the easiest to work with and was readily available for any and all questions we had! He is also very knowledgeable and was able to help us through all of our needs!
Great experience
Reply from Theri Isaacs - Northpointe Bank
September 18th, 2026 08:00 PM
Thanks James! It was a real pleasure working with you! Congratulations!
Dennie is the best!
Donnie has a great mix of professionalism and personableness we enjoyed working with him very much!
I called several lenders when we were considering refinancing. Brett was straightforward, didn't pay numbers games as some of the others did (hiding fees) and worked with us on getting a loan at a fair rate with below average closing costs....
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender