Jim Koops - Northpointe Bank's Cover Image

Top 5%

Jim Koops - Northpointe Bank

Loan Officer | NMLS# 1033799

Northpointe Bank

4.8

(374)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8485

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/jim-koops/

Location & Business Hours

Business Hours

Tues

8 AM to 6:30 PM

Wed

8 AM to 6:30 PM

Thu

8 AM to 6:30 PM

View All days

Search Reviews

Write a Review

4.8

(374)

Filter by Date

Range

Filter by Rating

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.78

(260)

Zillow

4.79

(72)

Google

5.0

(30)

Show All

Reset all filters

Jim was great to work with from the start and made the whole process very easy for us. 10/10

Northpointe was able to provide the best interest rate for our loan which is why we ultimately chose them. However, Jim told us on initial conversation that he offered Homes for Heroes discount as well as told us we qualified for additional...

Reply from Jim Koops - Northpointe Bank

October 14th, 2026 07:13 PM

I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations. Thank you for the opportunity to assist with your home lending needs.

Everything went smoothly

Reply from Jim Koops

October 5th, 2026 01:30 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Jim kept us up to date the entire process, was super helpful, and answered all questions in a timely manner. Thanks!

Reply from Jim Koops

October 5th, 2026 12:37 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

Jim Koops - Northpointe Bank has received a review with 5 star rating from Joseph K

Thank you, jim was awesome!

Reply from Jim Koops

September 24th, 2026 03:58 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Jim & Natalie were amazing to deal with. I had talked to Jim earlier in the year on a different property, that due to construction issues, I walked away from. I had such a great experience with Jim that I immediately came back to him and hope...

Reply from Jim Koops

September 15th, 2026 09:24 PM

We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.

Jim Koops - Northpointe Bank has received a review with 5 star rating from Shelby B

Really enjoyed working with Jim from the start. First time homebuyer, and he helped me through the process every step of the way. 100/10 would recommend.

Reply from Jim Koops

September 8th, 2026 12:44 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

1–10 of 374

About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)