

Top 5%
Jim Koops - Northpointe Bank
Loan Officer | NMLS# 1033799

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jim Koops - Northpointe Bank has received a review with 5 star rating from Shelby B
Really enjoyed working with Jim from the start. First time homebuyer, and he helped me through the process every step of the way. 100/10 would recommend.
Jim Koops - Northpointe Bank has received a review with 5 star rating from Andrew S
All questions were answered in a reasonable amount of time, and he kept me well informed during the proces.
Reply from Jim Koops
September 1st, 2026 12:27 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Overall, I had a good experience.
We were happy with the responsiveness
Reply from Jim Koops
August 31st, 2026 05:35 PM
I really appreciate the feedback and am looking forward to working with you again.
Jim was fantastic to work with. From my first contact with him to closing was 14 days. Kept up well informed and was very easy to work with. Response time to emails and text was lightning fast!. Highly recommend Jim and Northpointe!
Jim was fantastic to work with. From my first contact with him to closing was 14 days. Kept up well informed and was very easy to work with. Response time to emails and text was lightning fast!. Highly recommend Jim and Northpointe!
Reply from Jim Koops
August 27th, 2026 05:52 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Because the process went smoothly.
Reply from Jim Koops
August 26th, 2026 03:34 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Previously worked with jim a few years ago and sent my parents to him a few years ago as well. Jim has always been very helpful and responsive and has always worked hard to get me any information I need and a great rate.
read more
Reply from Jim Koops
August 25th, 2026 12:14 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
10 of 366
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1033799
Awards
Northpointe Bank T...
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender