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Jim Koops - Northpointe Bank
Loan Officer | NMLS# 1033799
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an...... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
The process was quick and Jim was very responsive
Jim Koops made my refinance process exceptionally smooth from start to finish. He was transparent, proactive, and consistently ahead of every detail. Jim took the time to explain each step, walked me through the numbers clearly, and ensured...
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Reply from Jim Koops
May 28th, 2026 12:37 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
The underwriting experience was extemely long and stressful.
Reply from Jim Koops - Northpointe Bank
May 22nd, 2026 12:17 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Overall excellent experience
Reply from Jim Koops - Northpointe Bank
May 20th, 2026 03:21 PM
I really appreciate the feedback and am looking forward to working with you again.
easy to work with
Reply from Jim Koops
May 13th, 2026 12:13 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jim, was very professional, informative and flexible. He replied to questions and requests very quickly and kept us informed throughout the process, which was quick and efficient. We highly recommend Jim and Northpointe Bank.
Jim, was very professional, informative and flexible. He replied to questions and requests very quickly and kept us informed throughout the process, which was quick and efficient. We highly recommend Jim.
Reply from Jim Koops
May 4th, 2026 02:14 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Professional, helpful, and knowledgeable. A pleasure to do business with.
I have no further comments
Reply from Jim Koops
May 1st, 2026 02:18 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Jim Koops - Northpointe Bank has received a review with 5 star rating from Jennifer M
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1033799
Awards
Northpointe Bank T...
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender