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Jim Koops - Northpointe Bank
Loan Officer | NMLS# 1033799

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an...... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Jim was very responsive and helpful throughout his role in the process.
timeline was quick, efficient and thourough.
Fantastic rates and fantastic team. Lots of help and no surprises.
We had a super tight turnaround time to meet the seller's requests and our loan situation was atypical. Jim quickly gave me the upfront information and then Jim and Kristy did an amazing job following up, getting things approved, and pushed...
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Jim professional and helpful snd promptly answered emails.
Reply from Jim Koops
June 24th, 2026 12:11 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Jim was awesome throughout the experience! We really appreciate everything he did to assist us through the process. Highly recommend him!
Reply from Jim Koops
June 23rd, 2026 08:54 PM
I really appreciate the feedback and am looking forward to working with you again.
Jim was responsive and helped us with some creative solutions when last minute wrinkles from the sellers appeared.
Reply from Jim Koops
June 23rd, 2026 12:48 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Great rate and excellent terms with Lender Credits. Went with Northpointe bc the Loan Officer was highly professional and thorough Out of the Gate. He also provided multiple quotes with different terms / Lender Credits all in writing. Ultimately,...
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Reply from Jim Koops
June 16th, 2026 05:42 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
fast responses. Updates with the process everyday. Open communication.
Reply from Jim Koops
June 15th, 2026 09:40 PM
I really appreciate the feedback and am looking forward to working with you again.
Best rate and Jim was great!
Reply from Jim Koops
June 12th, 2026 07:15 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Search Rank ScoreLearn More →
707
/850
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1033799
Awards

Northpointe Bank T...
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender
