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Jim Koops - Northpointe Bank
Loan Officer | NMLS# 1033799

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
responsive communication and competitive pricing. reliable to close on time.
Very easy to work with. Great communication!
Thanks Jim. You made the process really easy.
Some of the underwriting process was over the top.
Reply from Jim Koops
August 3rd, 2026 01:26 PM
Thank you for sharing your thoughts, Angela. I understand that some aspects of the underwriting process might have felt excessive. Please reach out to me directly if you'd like to discuss any specific concerns further.
Jim Koops - Northpointe Bank has received a review with 5 star rating from Tom P
Jim was very responsive and helpful throughout his role in the process.
Reply from Jim Koops
July 8th, 2026 01:46 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
timeline was quick, efficient and thourough.
Reply from Jim Koops
July 6th, 2026 06:44 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Fantastic rates and fantastic team. Lots of help and no surprises.
We had a super tight turnaround time to meet the seller's requests and our loan situation was atypical. Jim quickly gave me the upfront information and then Jim and Kristy did an amazing job following up, getting things approved, and pushed...
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Reply from Jim Koops
July 3rd, 2026 05:13 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Jim professional and helpful snd promptly answered emails.
Reply from Jim Koops
June 24th, 2026 12:11 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1033799
Awards
Northpointe Bank T...
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender