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Matt Howard - Northpointe Bank - Loan Officer | NMLS# 770630 in Grand Rapids, MI
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Matt Howard - Northpointe Bank

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Loan Officer | NMLS# 770630

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Central Michigan University
Central Michigan University
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Company Logo
Central Michigan University
Central Michigan University
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Overall Ratings
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5 Star
91%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
1%
Reviews from Web
  • SFTP
    D
    David F
    Grand Rapids, MI
    Posted on October 12th, 2026 11:41 AM
    Too much of the process was done via email. I never met a person face to face once. Even when I scheduled a meeting at the bank, Matt did not show up as he thought I meant a Zoom call. The entire process was littered with mistakes and miscommunications....
    read more
    Reply from Matt Howard - Northpointe Bank
    October 14th, 2026 08:32 PM
    Thank you for taking the time to share your feedback. We understand that the home lending process can sometimes be stressful, especially when unexpected information comes to light along the way. We recognize how frustrating that can be and...
    read more
  • SFTP
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    Omid M
    Winona Lake, IN
    Posted on October 5th, 2026 05:37 PM
    Matt was great. He was honnest, available all the time I had question and closing numbers were identical to what he suggested at the begining.
    Reply from Matt Howard
    October 12th, 2026 05:38 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • SFTP
    M
    Mark H
    Portage, MI
    Posted on September 27th, 2026 12:38 PM
    Matt and his team did a great job, very easy and quick transaction! Well Done!
    Reply from Matt Howard
    October 5th, 2026 06:44 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • SFTP
    J
    John J
    White Salmon, WA
    Posted on September 14th, 2026 06:48 PM
    I passed the purchase agreement early however it sounds like my agent passed them a second time to Matt with some additional pages which was then forwarded to underwritting. Those extra pages meant that underwritting asked for more updates...
    read more
    Reply from Matt Howard - Northpointe Bank
    September 15th, 2026 03:02 PM
    Thank you for your review and for taking the time to share your experience. We understand how important clear communication and timing are throughout the home financing process, especially when changes can impact other plans. As part of the...
    read more
  • SFTP
    D
    Derek B
    Alanson, MI
    Posted on September 1st, 2026 12:32 PM
    Matt Howard was great. My negative feedback was the underwriting department supporting Matt. The amount of documents having to be provided for a $150k 32% LTV loan is absolutely ridiculous. We basically missed the closing date I had communicated...
    read more
    Reply from Matt Howard - Northpointe Bank
    September 2nd, 2026 06:26 PM
    Derek, Great to get the opportunity to work with you and appreciate the feedback. The bank will review and look for where they can improve the process. - Matt Howard Northpointe Bank
  • SFTP
    M
    Mikhail T
    Rancho Cordova, CA
    Posted on August 25th, 2026 01:06 PM
    Thank you Matt, you're great
    Reply from Matt Howard
    September 1st, 2026 01:07 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • SFTP
    D
    Dwayne B
    Fenton, MI
    Posted on July 30th, 2026 03:54 PM
    ive bought many properties over the years and I can say this has been my best experience with a company ever . the communication and notifications were excellent. questions answered quickly and follow up was prompt. I will suggest Matt and...
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    Reply from Matt Howard
    August 6th, 2026 03:55 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • SFTP
    J
    James L
    Brownsboro, AL
    Posted on July 28th, 2026 01:11 PM
    Matt is very upfront, thorough and knowledgeable. Always addressed my concerns, kept the process moving and explained the process in a way that is digestible being a home buyer juggling with the home buying process. Matt worked with agent and...
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    Reply from Matt Howard
    August 4th, 2026 01:12 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • SFTP
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    Akira M
    Chamblee, GA
    Posted on July 7th, 2026 09:57 PM
    Matt is super knowledgeable
    Reply from Matt Howard
    July 14th, 2026 09:57 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • SFTP
    G
    George E
    Atlanta, GA
    Posted on July 3rd, 2026 01:48 PM
    Matt did a great job during this process.
    Reply from Matt Howard
    July 10th, 2026 01:48 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Education
    • Central Michigan University
      Quality Control Technology/Technician
      Bachelor's Degree
      Central Michigan University logo
    Positions
    • Northpointe Bank - Internet Loan Officer
      Feb 1st, 2015 - Current
    Memberships
    • National Mortgage License Number 770630
    • NMLS # 770630
    Addresses and Serving Areas

    Year Started

    2005

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS #770630
    Awards
    Northpointe Bank Top Performer 2024
    Northpointe Bank T...
    Achievements
    • Recognized Top Performer 2017-2023 Northpointe Bank
    Hobbies
    • Family Time
    • Traveling
    • College Football
    • View All
    Disclaimer
    Fair housing laws prohibit discrimination in any activity relating to the sale or rental of dwellings, financing or insuring housing, the terms and conditions related to housing, or harassment that is based on your race, color, religion, disability, familial status, national origin or sex.