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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • C
    Caleb P K
    TERRE HAUTE, IN
    Posted on June 4th, 2026 06:20 PM
    Pam and her staff were all wonderful and a delight to work with. Pam was extremely prompt, personal, and friendly. She also provided feedback and critical details throughout the entire process from start to finish. We are more than happy to...
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    Reply from Pam Townsend
    June 15th, 2026 08:53 PM
    Thank you, Caleb, for your kind words. I'm pleased to hear that you had a positive experience with me and my staff. It's great to know that the personal touch and detailed feedback were helpful for you throughout the process. Your recommendation...
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  • C
    Cole M
    Posted on June 4th, 2026 03:52 PM
    Keith Luken, Ruoff Mortgage has received a review with 5 star rating from Cole M
    Reply from Owner
    June 15th, 2026 07:31 PM
    Cole, thank you for the great rating! If you ever need assistance in the future, feel free to reach out.
  • C
    Cole A M
    Fishers, IN
    Posted on June 4th, 2026 03:52 PM
    Keith was very helpful!
    Reply from Keith Luken, Ruoff Mortgage
    June 4th, 2026 05:40 PM
    I'm pleased to know that you found my assistance helpful, Cole. If there's anything else I can do for you, please feel free to reach out.
  • V
    Valerie L W
    Morgantown, IN
    Posted on June 3rd, 2026 03:11 PM
    The entire process from beginning to end was very simple and easy! I would highly recommend Cheryl and Ruoff Mortgage!
    Reply from Cheryl Wooster
    June 15th, 2026 02:52 PM
    Thank you for your kind words, Valerie. I'm happy to hear that the process was simple and easy for you. Your recommendation is greatly appreciated!
  • H
    Heidi S
    Bloomington, IN
    Posted on June 2nd, 2026 04:23 PM
    Systems were very easy to use, but Nick and his team's adapting to my normal communication preferences and ensuring i was on everything was what put the experience over the top.
    Reply from Nick Lightfoot
    June 12th, 2026 04:23 PM
    I'm pleased that my team and I could adapt to your communication preferences, Heidi. It's great to know that this made your experience more enjoyable. Thank you for your feedback, and if you ever need anything else, please feel free to reach...
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  • S
    Steven L J
    Ellettsville, IN
    Posted on June 2nd, 2026 04:16 PM
    Very Friendly
    Reply from Karan Rastall, Ruoff Mortgage
    June 8th, 2026 01:39 PM
    Thank you, Steve and congratulations on your new custom home! If there's anything more I can do for you, feel free to reach out.
  • A
    April H
    Posted on June 2nd, 2026 03:11 PM
    He was the best to work with!!!
    Reply from Owner
    June 15th, 2026 12:32 PM
    April, I'm grateful for your kind words. It's wonderful to know that you had a positive experience working with me. Thank you for sharing!
  • A
    April D H
    Greensburg, IN
    Posted on June 2nd, 2026 03:10 PM
    Always there when I needed anything it was always clear what they needed from me!
    Reply from Gene Cooney
    June 12th, 2026 03:12 PM
    April, I'm grateful for your feedback and happy to hear that I could provide clarity and support whenever you needed it. It's important to me that the process feels straightforward for you. Thank you for choosing to work with me!
  • L
    Laura C
    Ellettsville, IN
    Posted on June 2nd, 2026 01:19 AM
    Scott was excellent to work with - friendly, open to all questions, made us feel important, and sacrificed his own time after normal business hours to ease our concerns
    Reply from Scott Kieffner, Ruoff Mortgage
    June 2nd, 2026 01:28 AM
    Laura, I'm really glad to hear that you felt supported and valued during our time working together. I always strive to be available and helpful, so your kind words mean a lot to me. Thank you for sharing your experience!
  • J
    Jennifer R
    Posted on June 1st, 2026 03:07 PM
    Easy application and process!
    Reply from Owner
    June 8th, 2026 12:00 PM
    I'm pleased to hear that you found the application and process easy, Jenny! If you have any more questions or need assistance in the future, feel free to reach out.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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