

Scott Kieffner, Ruoff Mortgage
Senior Loan Officer | NMLS# 664570 | Ruoff Mortgag...


Indiana State University
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major d...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Scott Kieffner, with Ruoff Mortgage, made our VA loan on new home so easy. He stated on top of things and kept us informed. He reminded us of benefits and things we needed to do for our VA loan after closing. Most of all, he actually came to...
read more
Reply from Owner
August 18th, 2025 02:31 PM
I'm truly glad to know your VA loan experience was smooth and that I could keep you informed throughout. It was important to me to be there for your closing, ensuring any questions or concerns were addressed. Thank you, Jeff and Jenny, for...
read more
Scott was very knowledgeable and helpful when it came to determining which loan would be best for our situation. He was very responsive and gave regular updates on the status of our loan process. For a first time homebuyer, Scott made the loan...
read more
Reply from Owner
June 5th, 2024 12:28 PM
It was a pleasures getting to know you two! Thanks for the kind words!
Scott is knowledgeable with great communication that made the home buying experience less stressful. I would highly recommend him for any home loan needs.
Reply from Scott Kieffner | NMLS# 664570 | Ruo...
April 11th, 2024 03:50 AM
Thank you both for the kind works!
I had absolutely no problems and Scott made sure to follow up in a timely manner. I didn't fully read an email and Scott called to make sure I had my check for closing. He didn't have to do that, but he saved me a massive headache by making...
read more
Reply from Scott Kieffner, Ruoff Mortgage
June 9th, 2026 08:21 PM
Matthew, I'm grateful for your kind words and pleased to hear that my follow-up was helpful for your closing process. Ensuring everything goes smoothly is important to me, and I'm happy I could assist you. If you need anything else, please...
read more
Scott was excellent to work with - friendly, open to all questions, made us feel important, and sacrificed his own time after normal business hours to ease our concerns
Reply from Scott Kieffner, Ruoff Mortgage
June 2nd, 2026 01:28 AM
Laura, I'm really glad to hear that you felt supported and valued during our time working together. I always strive to be available and helpful, so your kind words mean a lot to me. Thank you for sharing your experience!
Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Rob C
Scott was absolutely awesome to work with! He will definitely be our first call if we ever purchase another home. We highly recommend him - he's caring and personable, and answers all questions thoroughly no matter how simple they seem.
Reply from Scott Kieffner, Ruoff Mortgage
May 31st, 2026 06:02 PM
Robert, I'm grateful for your kind words and recommendation. It's appreciated to hear that you felt supported and well-informed throughout the process. I look forward to the possibility of working with you again in the future!
The entire process was pain free and extremely quick
Reply from Scott Kieffner, Ruoff Mortgage
May 4th, 2026 03:41 PM
I'm glad to hear that the process was pain-free and quick for you, Corey. Thank you for sharing your positive experience with me at Ruoff Mortgage.
Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Bayley C
Reply from Owner
April 24th, 2026 04:25 PM
Thank you, Bayley, for the great rating! I'm pleased to know you had a positive experience with Ruoff Mortgage.
Clear communication, amazing team, and did everything in my intrest. Very happy with the overall experience.
10 of 155
About
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I offer FHA loans, USDA 100% financing, VA lending, Down Payment Assistance (DPA) programs, and of course Conventional Solutions. I specialize in First Time Home Buyers and offer mortgage solutions catered to your needs and wants. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Purchase
FHA Loans
USDA Loans
First TIme Home Buyers
No Down Payment Loans
Down Payment Assistance
Second Homes
Search Rank ScoreLearn More →
587
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Indiana State UniversityCommunicationsBachelor of Science (BS)Sep 1982 -Jan 1985

Positions
- Ruoff Mortgage - Senior Loan OfficerDec 1st, 2014 - Current
Addresses and Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 664570
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us