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Scott Kieffner, Ruoff Mortgage - Senior Loan Officer | NMLS# 664570 | Ruoff Mortgage NMLS# 141868 in Bloomington, IN

Scott Kieffner, Ruoff Mortgage

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Senior Loan Officer | NMLS# 664570 | Ruoff Mortgag...

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Indiana State University
Indiana State University
Additional Licenses: NMLS# 664570. My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major d...... Show More
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Indiana State University
Indiana State University
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Overall Ratings
4.94
(155)
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Reviews from Web
  • 5.0
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    Jenny B
    Posted on August 17th, 2025 04:01 PM
    Scott Kieffner, with Ruoff Mortgage, made our VA loan on new home so easy. He stated on top of things and kept us informed. He reminded us of benefits and things we needed to do for our VA loan after closing. Most of all, he actually came to...
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    Reply from Owner
    August 18th, 2025 02:31 PM
    I'm truly glad to know your VA loan experience was smooth and that I could keep you informed throughout. It was important to me to be there for your closing, ensuring any questions or concerns were addressed. Thank you, Jeff and Jenny, for...
    read more
  • 5.0
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    Reanna R
    Posted on June 4th, 2024 12:26 AM
    Scott was very knowledgeable and helpful when it came to determining which loan would be best for our situation. He was very responsive and gave regular updates on the status of our loan process. For a first time homebuyer, Scott made the loan...
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    Reply from Owner
    June 5th, 2024 12:28 PM
    It was a pleasures getting to know you two! Thanks for the kind words!
  • 5.0
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    Mollie K
    Springville, IN
    Posted on April 10th, 2024 03:11 PM
    Scott is knowledgeable with great communication that made the home buying experience less stressful. I would highly recommend him for any home loan needs.
    Reply from Scott Kieffner | NMLS# 664570 | Ruo...
    April 11th, 2024 03:50 AM
    Thank you both for the kind works!
  • 4.93
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    Matthew G
    Indianapolis, IN
    Posted on June 9th, 2026 07:59 PM
    I had absolutely no problems and Scott made sure to follow up in a timely manner. I didn't fully read an email and Scott called to make sure I had my check for closing. He didn't have to do that, but he saved me a massive headache by making...
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    Reply from Scott Kieffner, Ruoff Mortgage
    June 9th, 2026 08:21 PM
    Matthew, I'm grateful for your kind words and pleased to hear that my follow-up was helpful for your closing process. Ensuring everything goes smoothly is important to me, and I'm happy I could assist you. If you need anything else, please...
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  • 4.75
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    Laura C
    Ellettsville, IN
    Posted on June 2nd, 2026 01:19 AM
    Scott was excellent to work with - friendly, open to all questions, made us feel important, and sacrificed his own time after normal business hours to ease our concerns
    Reply from Scott Kieffner, Ruoff Mortgage
    June 2nd, 2026 01:28 AM
    Laura, I'm really glad to hear that you felt supported and valued during our time working together. I always strive to be available and helpful, so your kind words mean a lot to me. Thank you for sharing your experience!
  • 5.0
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    Rob C
    Posted on May 31st, 2026 04:58 PM
    Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Rob C
  • 5.0
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    Robert C
    Ellettsville, IN
    Posted on May 31st, 2026 04:58 PM
    Scott was absolutely awesome to work with! He will definitely be our first call if we ever purchase another home. We highly recommend him - he's caring and personable, and answers all questions thoroughly no matter how simple they seem.
    Reply from Scott Kieffner, Ruoff Mortgage
    May 31st, 2026 06:02 PM
    Robert, I'm grateful for your kind words and recommendation. It's appreciated to hear that you felt supported and well-informed throughout the process. I look forward to the possibility of working with you again in the future!
  • 5.0
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    Corey E A
    Bedford, IN
    Posted on May 4th, 2026 03:23 PM
    The entire process was pain free and extremely quick
    Reply from Scott Kieffner, Ruoff Mortgage
    May 4th, 2026 03:41 PM
    I'm glad to hear that the process was pain-free and quick for you, Corey. Thank you for sharing your positive experience with me at Ruoff Mortgage.
  • 5.0
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    Bayley C
    Posted on April 14th, 2026 02:18 AM
    Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Bayley C
    Reply from Owner
    April 24th, 2026 04:25 PM
    Thank you, Bayley, for the great rating! I'm pleased to know you had a positive experience with Ruoff Mortgage.
  • 4.87
    Encompass
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    Bayley C
    Mitchell, IN
    Posted on April 14th, 2026 02:18 AM
    Clear communication, amazing team, and did everything in my intrest. Very happy with the overall experience.
  • 10 of 155
    About
    Additional Licenses: NMLS# 664570. My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I offer FHA loans, USDA 100% financing, VA lending, Down Payment Assistance (DPA) programs, and of course Conventional Solutions. I specialize in First Time Home Buyers and offer mortgage solutions catered to your needs and wants. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Home Purchase
    FHA Loans
    USDA Loans
    First TIme Home Buyers
    No Down Payment Loans
    Down Payment Assistance
    Second Homes
    587
    /850
    Search Rank Score
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    Education
    • Indiana State University
      Communications
      Bachelor of Science (BS)
      Sep 1982 -Jan 1985
      Indiana State University logo
    Positions
    • Ruoff Mortgage - Senior Loan Officer
      Dec 1st, 2014 - Current
    Addresses and Serving Areas

    Year Started

    2004

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 664570
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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