Scott Kieffner, Ruoff Mortgage
Senior Loan Officer | NMLS# 664570 | Ruoff Mortgag...
Indiana State University
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major d... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Best experience I've ever had, from start to finish I knew I was in good hands.
Reply from Owner
July 13th, 2026 03:40 PM
Derek, I'm pleased to know you felt well taken care of throughout the process. Thank you for sharing your positive experience with me.
Scott was excellent to work with - friendly, open to all questions, made us feel important, and sacrificed his own time after normal business hours to ease our concerns
Reply from Scott Kieffner, Ruoff Mortgage
June 2nd, 2026 01:28 AM
Laura, I'm really glad to hear that you felt supported and valued during our time working together. I always strive to be available and helpful, so your kind words mean a lot to me. Thank you for sharing your experience!
Scott and Justina were very transparent and very helpful during the entire process.
Reply from Scott Kieffner, Ruoff Mortgage
September 29th, 2026 05:11 PM
Kyle, I'm grateful for your feedback and pleased to hear that Justina and I could provide transparency and help throughout your experience. At Ruoff Mortgage, we strive to support our clients every step of the way.
Scott was so wonderful to work with on our loan application. He was very thorough and attentive. He answered any questions we had! Would highly recommend him.
Reply from Scott Kieffner, Ruoff Mortgage
September 22nd, 2026 09:58 PM
Derek, I'm glad to hear that you found my assistance with your loan application thorough and attentive. It's great to know that I could answer all your questions and make the process smoother for you. Thank you for recommending me to others...
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We’re in the realty business and have had clients use Scott and Ruoff before, always a great experience with Scott and his team. They processed a VA loan for me and those loans can be a pain, but Scott and his team made it as easy as possible....
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Reply from Scott Kieffner, Ruoff Mortgage
September 7th, 2026 04:32 PM
Tracy, I'm grateful for your kind words and the trust you've placed in me and my team. It's good to know that we could make the VA loan process smooth for you. Thank you for recommending us — it truly means a lot.
Everything was clearly communicated and explained to me about the whole process
Reply from Scott Kieffner, Ruoff Mortgage
August 13th, 2026 03:09 PM
Shelby, I'm grateful to know that the communication and explanations were clear throughout the process. Thank you for your kind feedback. Tell Dad I said hello!
The whole process was seemless once I figured out how to navigate the online portion. But I don't claim to be highly competent when it comes to such processes. I leave that to my husband.
Reply from Scott Kieffner, Ruoff Mortgage
September 23rd, 2026 01:10 PM
Thank you, Catherine! We’re so glad the process went smoothly for you. We appreciate you trusting us to guide you through it!
Scott and his team were fantastic! My experience was great and every question was answered quickly and I was kept up to date every step of the way.
Reply from Scott Kieffner, Ruoff Mortgage
July 1st, 2026 12:51 AM
Derek, I'm pleased to know that you had a great experience with us and that all your questions were addressed promptly. Keeping you informed throughout the process is our priority, and your positive feedback is greatly appreciated.
I had absolutely no problems and Scott made sure to follow up in a timely manner. I didn't fully read an email and Scott called to make sure I had my check for closing. He didn't have to do that, but he saved me a massive headache by making...
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Reply from Scott Kieffner, Ruoff Mortgage
June 9th, 2026 08:21 PM
Matthew, I'm grateful for your kind words and pleased to hear that my follow-up was helpful for your closing process. Ensuring everything goes smoothly is important to me, and I'm happy I could assist you. If you need anything else, please...
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Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Rob C
Reply from Owner
June 11th, 2026 08:04 PM
Thank you, Rob, for your 5-star rating! I appreciate your support and am glad to have been of service.
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About
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I offer FHA loans, USDA 100% financing, VA lending, Down Payment Assistance (DPA) programs, and of course Conventional Solutions. I specialize in First Time Home Buyers and offer mortgage solutions catered to your needs and wants. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Purchase
FHA Loans
USDA Loans
First TIme Home Buyers
No Down Payment Loans
Down Payment Assistance
Second Homes
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Education
- Indiana State UniversityCommunicationsBachelor of Science (BS)Sep 1982 -Jan 1985
Positions
- Ruoff Mortgage - Senior Loan OfficerDec 1st, 2014 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 664570
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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