Keith Luken, Ruoff Mortgage

Name: Ruoff Mortgage - Columbus
Address: 1160 Washington St, Columbus, Indiana, 47201
Telephone: +1-812-350-2708
Rating: 4.97

Senior Loan Officer

Ruoff Mortgage - Columbus

4.97

(82)

Ball State University

Mortgage

Mortgage Loan Officer

Ball State University

Contact Info

(812) 350-2708

Columbus, IN

https://www.ruoff.com/keithluken

Location & Business Hours

Business Hours

Tues

8 AM to 5 PM

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

View All days

Search Reviews

Write a Review

4.97

(82)

Filter by Date

Range

Filter by Rating

Experience.com

4.97

(28)

Google

5.0

(2)

Show All

Reset all filters

Keith and his team were great. Communicated well.

Keith amd his team were great. Communicated well.

Reply from Keith Luken, Ruoff Mortgage

June 9th, 2026 03:21 PM

Thank you Andy! Welcome to Columbus. It was a pleasure working with you . Congratulations on an awesome home!

Keith Luken, Ruoff Mortgage has received a review with 5 star rating from Cole M

Keith was very helpful!

Reply from Keith Luken, Ruoff Mortgage

June 4th, 2026 05:40 PM

I'm pleased to know that you found my assistance helpful, Cole. If there's anything else I can do for you, please feel free to reach out.

Keith was wonderful!

Reply from Keith Luken, Ruoff Mortgage

June 4th, 2026 05:41 PM

I'm happy to hear you had a wonderful experience, Pamela. If there's anything else I can assist you with, please let me know.

Keith and Becca were amazing to work with. They were kind and patient while ensuring I understood the full process. They worked hard to make me feel comfortable throughout the process and kept me up to date and informed. I would highly recommend...

Reply from Keith Luken, Ruoff Mortgage

May 26th, 2026 03:18 PM

Thank you Brooke! It was a pleasure working with you. Please let Becca or I know if there is ever anything else we can do for you

Great customer sevice!

Reply from Keith Luken

May 20th, 2026 04:12 PM

I'm glad to hear you had a great experience with my customer service, Andrew. If there's anything else I can assist you with, please let me know.

Kind people and quick loan process!

Reply from Keith Luken

May 18th, 2026 01:56 PM

I'm grateful for your kind words, Cassie. It's great to know that you found the loan process quick and that our team was helpful to you. If you have any further questions or need assistance, feel free to reach out.

Keith and Rebecca made the loan process seamless and quick. Very prompt and professional.

Reply from Keith Luken

May 18th, 2026 03:05 PM

I'm pleased to hear that you found the loan process seamless and quick, Ronald. It's important to me and Rebecca to provide prompt and professional service. If you have any further questions or need assistance, please feel free to reach out....

Keith really took our closing asap and made it happen. He was very efficent and was able to return our emails/text/calls very quickly when he could. We used Ruoff in the past but this is why we chose them again!

Reply from Keith Luken, Ruoff Mortgage

April 21st, 2026 04:49 PM

I'm pleased to know that I could facilitate a quick closing for you, Cody. Your decision to choose Ruoff Mortgage again means a lot, and I'm happy to have been efficient in handling your communications. If you have any further questions or...

10 of 82

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Self-Employed Mortgages

Cash-Out Refinances

Search Rank ScoreLearn More →