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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • C
    Cat N
    Posted on June 6th, 2026 04:11 PM
    Go through Tyler Wampler. He’s the best.
    Reply from Owner
    June 9th, 2026 03:28 PM
    Thank you! I'm happy to hear you had a positive experience. If you need any more assistance, feel free to reach out.
  • C
    Caitlin P
    Shelburn, IN
    Posted on June 6th, 2026 04:11 PM
    We went through 2 loan officers through Ruoff and they ran us around in circles. We were about to give up on the company all together and go through another loan company until we got paired up with Tyler. After 3 years of getting the run around...
    read more
    Reply from Tyler Wampler, Ruoff Mortgage
    June 7th, 2026 02:55 AM
    Caitlin, I appreciate your kind words and am grateful that I could assist you in finally achieving your goal of homeownership. It means a lot to me that my approach provided the clarity and direction you needed. I appreciate the recommendation...
    read more
  • C
    Cynthia N
    Bloomington, IN
    Posted on June 6th, 2026 10:04 AM
    Communication was clear and consistent. Every step of the process was well explained.
    Reply from Brittany Eckerle, Ruoff Mortgage
    June 8th, 2026 11:59 AM
    I'm happy to hear that you found the communication clear and consistent, Cynthia. Ensuring you felt informed at every step was important to me. Thank you for your kind words!
  • A
    Austin L W
    Terre Haute, IN
    Posted on June 5th, 2026 03:08 PM
    She made everything a breeze and understandable
    Reply from Chelsea Lentes, Ruoff Mortgage
    June 8th, 2026 01:05 PM
    I'm grateful, Austin, for your kind words. I'm happy to hear that the process was smooth and clear for you. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
  • A
    Abigail F
    Posted on June 5th, 2026 01:00 PM
    Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Abigail F
    Reply from Owner
    June 16th, 2026 04:45 PM
    Thank you, Abigail, for the perfect rating! I'm grateful for your support and trust in my services at Ruoff Mortgage.
  • A
    Abigail J F
    Terre Haute, IN
    Posted on June 5th, 2026 01:00 PM
    Loan officer was super helpful! Easy to work with and quick to return phone calls and happy to answer all questions
    Reply from Pam Townsend, Ruoff Mortgage
    June 26th, 2026 07:04 PM
    I'm pleased to hear you found working with me easy and that I could answer all your questions. Your feedback is greatly appreciated!
  • C
    C H
    Posted on June 5th, 2026 12:28 AM
    Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from C H
    Reply from Owner
    June 8th, 2026 01:05 PM
    Thank you for the great rating! I'm happy to know your experience with Ruoff Mortgage was positive. If there's anything more I can do for you, please don't hesitate to reach out.
  • C
    Courtney G
    Terre Haute, IN
    Posted on June 5th, 2026 12:27 AM
    Chelsea is very personable and knowledgeable. I was able to trust her advice. She made the process seemless for us.
    Reply from Chelsea Lentes, Ruoff Mortgage
    June 5th, 2026 12:31 AM
    Thank you so much Courtney! It was a pleasure to get to help you both with this new home purchase. I’m so glad you had a wonderful experience. Cheers to many new memories in the new home!
  • A
    Annabel R
    Terre Haute, IN
    Posted on June 4th, 2026 08:38 PM
    As a first-time homebuyer, I had a lot of questions and concerns, but Doug made the entire process feel manageable and straightforward. He took the time to explain everything, kept me updated, and worked hard to make sure everything stayed...
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  • C
    Caleb K
    Posted on June 4th, 2026 06:31 PM
    Pam Townsend was a delight to work with. Her and her team made our home buying process as simple, clear and succinct that we could hope for. We recommend you work with Pam if what you seek is a friendly, fast, and highly knowledgeable professional....
    read more
    Reply from Owner
    June 15th, 2026 05:02 PM
    Thank you so much for your kind words, Caleb. I'm glad to know that you found the home buying process with my team and me to be simple and clear. It's wonderful to hear that you felt all your questions were answered fully. If you ever need...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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