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Cheryl Wooster, Ruoff Mortgage
Senior Loan Officer | NMLS# 205826 | Ruoff Mortgag...

Additional Licenses: NMLS# 205826.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh...... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
You will never find a more knowledgeable and hard-working loan officer ever. Cheryl will always find the time to explain the process and answer and questions you have about your loan. She should be your first and last stop when shopping for...
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Reply from Owner
June 19th, 2024 03:37 PM
Thank you so much, David, for the fantastic 5-star review. I am overjoyed to know that you appreciated my dedication and knowledge. I'm here for you anytime you need mortgage assistance. Thank you for choosing me and Ruoff Mortgage!
At one of the most stressful, exciting, times in life ( buying a house) I was blessed to have a loan officer (Cheryl) that was not only great at her job she was great at calming my fears, explaining everything to me,and listening to me! Best...
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Reply from Cheryl Wooster | NMLS# 205826 | Ruo...
February 19th, 2024 04:20 PM
I'm truly humbled by your kind words, Sheila. I'm delighted to hear that your experience with Ruoff Mortgage was positive and that I was able to assist in making your home buying process less stressful and more enjoyable. It's always my goal...
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Cheryl made the loan experience extremely easy and quick. Her expertise and knowledge were superb. I couldn’t have asked for a better loan officer.
Reply from Cheryl Wooster | NMLS# 205826 | Ruo...
December 29th, 2023 02:34 PM
Thank you so much for your kind words, Christina. I'm thrilled to hear that you found the loan process to be easy and quick. It was a pleasure to assist you. Your feedback is greatly appreciated and it encourages me to continue providing the...
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The entire process from beginning to end was very simple and easy! I would highly recommend Cheryl and Ruoff Mortgage!
Cheryl was wonderful to work with! We were well informed throughout the process and everything was easy to review and sign. We would work with Cheryl again and recommend her.
Reply from Owner
May 4th, 2026 08:29 PM
I'm grateful for your kind words, Rachel. It's good to hear that you felt well-informed and found the process easy. Your willingness to work with me again and recommend my services is truly appreciated.
Our loan officer had a wonderful attitude and was very informative. The only thing we were disappointed with was the fact she forgot we were putting 10% down and recasting once we close on the old house and putting the second 10% down. I'm...
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Reply from Cheryl Wooster, Ruoff Mortgage
April 20th, 2026 06:09 PM
Thank you Rachel for sharing your experience. I'm glad to hear you found my attitude and information was helpful and sincere apologizes if there may have been some miss communication regarding your change in plans from your initial loan application...
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Communication was great! The whole process went fast and smooth!
Reply from Cheryl Wooster, Ruoff Mortgage
April 13th, 2026 11:58 AM
I'm grateful to hear that the communication and process met your expectations, Kalyssa. It's appreciated to know that everything went smoothly for you. If you ever have any more questions or need assistance, feel free to reach out.
Cheryl was phenomenal and we will recommend her to anyone as someone recommended her to us! She helped us navigate some semi unique situations while changing jobs during the loans process and greatly appreciate her optimism and honesty.
Reply from Owner
March 23rd, 2026 04:36 PM
Thank you, Bonnie, for your kind words. I'm glad I could assist you through the loan process and address the unique situations you faced. Your appreciation means a lot, and I'm here if you ever need further assistance.
Cheryl was phenomenal and we will recommend her to anyone as someone recommended her to us!
Reply from Cheryl Wooster
March 20th, 2026 02:51 PM
I'm pleased that your experience was so positive, Bonnie. Your willingness to recommend me to others is greatly appreciated. If there's ever anything else I can assist you with, please feel free to get in touch.
😊 Cheryl was amazing and thorough She kept me up to date on everything throughout the process this is my third time working with her and would work with her again!
Reply from Cheryl Wooster, Ruoff Mortgage
March 26th, 2026 07:52 PM
Sarah, it's wonderful to hear that you've had such a positive experience working with me, for the third time no less! Keeping you informed throughout the process is something I continually strive for. I look forward to the possibility of working...
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About
Additional Licenses: NMLS# 205826.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Home Buyer Counseling
Renovation Financing
Down Payment Assistance Programs
FHA Loans
VA Loans
Conventional Lending
USDA Loans
ITIN
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Search Rank ScoreLearn More →
648
/850
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Positions
- Ruoff Mortgage - Sr Mortgage Loan OfficerAug 15th, 2012 - Current
Memberships
- Beech Grove Chamber of Commerce
- NMLS Member
- East Side MIBOR Affliate Member
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Addresses and Serving Areas
Year Started
1993
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 205826
Achievements
- Rising Star Award 2023
- President's Club 2023
- Greenwood IN Originator of the Year 2023
Hobbies
- Reading
- Flea Marketing
- Gardening
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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