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Gene Cooney, Ruoff Mortgage
VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Getting all updates on time and helped where I needed.Thank you.
Reply from Gene Cooney
August 4th, 2025 06:04 PM
We're glad to hear that you received timely updates and the assistance you needed while working with Gene Cooney. At Ruoff Mortgage, we're committed to providing support every step of the way. Thank you for sharing your experience, Mukesh,...
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Gene was terrific. It didn't matter what time of day it was, late evening, he was there for us. He made our experience as easy as it could be, and we were able to close on our home very quickly. We will recommend Gene to any of our friends...
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Reply from Gene Cooney
December 18th, 2023 02:47 PM
Congratulations on your new home!!! Thank you for allowing me to be a part of this process with you!!! I can't wait to see what you do with it, definitely send me pictures of all your projects!!! Merry Christmas to you and your FAMILY!!!
Being first time home buyers, the process can be overwhelming. Gene was completely understanding, always taking time to answer any questions that we had within minutes. We were super impressed by his great communication skills throughout the...
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Reply from Gene Cooney
December 18th, 2023 02:49 PM
Thank you for the kind words!!! It was my absolute pleasure and THANK YOU for allowing me to be a part of your process of buying a home!!!! If you ever need anything, please let me know!!!! Merry Christmas!!
Gene was very professional and helpful throughout our mortgage loan process
Communication is huge for me. Gene went above and beyond in that aspect and was great to deal with.
Reply from Gene Cooney
September 29th, 2026 03:32 PM
THANK YOU SO MUCH FOR YOUR KIND WORDS AND REVIEW!! It was a pleasure working with you and helping you throughout this process of Purchasing your NEW HOME!!!So excited for you!! If you ever need anything, please reach out to me with any questions...
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Fantastic experience!! Gene is amazing!!
Reply from Owner
September 29th, 2026 03:34 PM
You BOTH are Amazing People and I am so Glad that I met you both and became Friends!!!!! Enjoy your new HOME Mrs. HOH! You both worked so hard towards and deserve!
Call me anytime!!!
Gene was there every step of the way! He answered questions, cried with us, guided us and always gave us expert advice while we worked on getting our scores up. He was just fantastic! We will never forget him and we consider him a friend for...
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Reply from Gene Cooney
September 28th, 2026 05:30 PM
THANK YOU SO MUCH for the KIND WORDS and 5Star Review! It was my absolute pleasure working with you both and feel the same way!!!! Made Friends for Life and Big Brother Fan Club!!! Some Closings mean just little bit more and reason why we do...
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Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Michael R
Gene was fantastic to work with. He went above and beyond and we'll definitely recommend him to our friends and family. We appreciate all that was done to get us into our new home. Thank you.
Reply from Gene Cooney
September 28th, 2026 05:31 PM
Thank you for the kinds words and 5 Star Review! It was all my pleasure and thank you for allowing me to being a small part of this process with you!! If you ever need anything, please call me! ENJOY YOUR NEW HOME!!!!
Gene was very on top of things and responded in a timely manner.
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About
Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down payment assistance
USDA
FHA
VA
FHA HOME NOW DPA
Jumbo
Construction
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Positions
- Ruoff Mortgage - VP Branch ManagerFeb 15th, 2018 - Current
Memberships
- Decatur County Chamber
- Jackson County Chamber
Addresses and Serving Areas
Primary Serving Area
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 438579
- KY - MC828003
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+4
Achievements
- Presidents Club 2025
Hobbies
- Spending time with Family
- Spending Time with Family, Golfing, and Coaching
- Golfing, Relaxing with my family, traveling with the family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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