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Gene Cooney, Ruoff Mortgage
VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Getting all updates on time and helped where I needed.Thank you.
Reply from Gene Cooney
August 4th, 2025 06:04 PM
We're glad to hear that you received timely updates and the assistance you needed while working with Gene Cooney. At Ruoff Mortgage, we're committed to providing support every step of the way. Thank you for sharing your experience, Mukesh,...
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Gene was terrific. It didn't matter what time of day it was, late evening, he was there for us. He made our experience as easy as it could be, and we were able to close on our home very quickly. We will recommend Gene to any of our friends...
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Reply from Gene Cooney
December 18th, 2023 02:47 PM
Congratulations on your new home!!! Thank you for allowing me to be a part of this process with you!!! I can't wait to see what you do with it, definitely send me pictures of all your projects!!! Merry Christmas to you and your FAMILY!!!
Being first time home buyers, the process can be overwhelming. Gene was completely understanding, always taking time to answer any questions that we had within minutes. We were super impressed by his great communication skills throughout the...
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Reply from Gene Cooney
December 18th, 2023 02:49 PM
Thank you for the kind words!!! It was my absolute pleasure and THANK YOU for allowing me to be a part of your process of buying a home!!!! If you ever need anything, please let me know!!!! Merry Christmas!!
fast processing and quick closing
I just want to say that I've owned 3 homes in my life and Gene is far the best Loan Officer I've had! He is just an around great person! He made sure that I was taken care of and helped me with pretty much everything! I would highly recommend...
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Reply from Gene Cooney
October 19th, 2026 04:00 PM
THANK YOU SO MUCH FOR THE KIND WORDS AND 5STAR Review!!! It was my absolute pleasure working with you and your family!!! Such great human beings!!! If you ever need anything in the future, please let me know!! You can always text me, LOL!!!...
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Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Joe L
Quick and responsive
Gene is a great guy, he answered all my questions since it was my first time buying a home, made the process clear
It was great working with everyone they have been patient answering all my questions for my first time buying a home.
Reply from Gene Cooney
October 23rd, 2026 08:19 PM
Jesus, I'm glad to hear that you had a great experience and found everyone at Ruoff Mortgage patient and helpful with all your questions. It was my pleasure to assist you with your first home purchase.
So helpful and quick. I would give him 10 stars if I could.
Reply from Owner
October 23rd, 2026 07:03 PM
Melinda, I'm glad to hear that you found my assistance helpful and quick. Your kind words mean a lot to me, and I'm pleased to have been part of your experience with Ruoff Mortgage.
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About
Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down payment assistance
USDA
FHA
VA
FHA HOME NOW DPA
Jumbo
Construction
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Positions
- Ruoff Mortgage - VP Branch ManagerFeb 15th, 2018 - Current
Memberships
- Decatur County Chamber
- Jackson County Chamber
Addresses and Serving Areas
Primary Serving Area
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 438579
- KY - MC828003
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+4
Achievements
- Presidents Club 2025
Hobbies
- Spending time with Family
- Spending Time with Family, Golfing, and Coaching
- Golfing, Relaxing with my family, traveling with the family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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