Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Clear communication, constantly feeling like I was informed as soon as any changes were made.
Reply from Josh Pick, Ruoff Mortgage
August 18th, 2026 06:01 PM
Thank you, Tim...congratulations to you and Jenni! Counting down the days for you to get your keys and be able to move in. Let me know if you need anything or have any questions at all. I'll be in touch!
Scott Dillen and Ruoff mortgage was absolutely the best decision I made! Scott fulfilled every promise!
Reply from Owner
August 31st, 2026 02:00 PM
I'm grateful for your kind words, Alicia. It's wonderful to know that you feel choosing me and Ruoff Mortgage was the best decision. Fulfilling promises is important to me, and I'm pleased that your experience reflected that.
Scott was extremely helpful and accommodating through the entire process! He managed to get everything I needed, keep me informed and make the entire process stress free! I would highly recommend him to anyone!
Reply from Scott Dillen, Ruoff Mortgage
August 18th, 2026 03:28 PM
I'm pleased to know that you found the process stress-free and accommodating, Alicia. Your recommendation means a lot to me, and I'm grateful I could assist you effectively. You and your furry friends now have the home you all deserve. I am...
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people great communication overall great experience
Reply from Rodney Reynolds
August 28th, 2026 07:31 PM
Christian, I'm grateful for your review. It's nice to hear that you had a great experience with the communication and the team. If you ever need further assistance, feel free to reach out.
the last stages of my loan process, there was a form I filled out, asking for the deed to be recorded with my first initial and last name. When the closing title person came to meet me on closing day, they stated the title has to be recorded...
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Reply from Sarah Cole, Ruoff Mortgage
August 17th, 2026 06:01 PM
Thank you for taking the time to share this feedback. I’m sorry to hear that there was frustration surrounding how your name was ultimately required to appear on the deed. I completely understand why, particularly when privacy was important...
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Del, Jim and Shannon worked well together. they kept me informed and worked for my best interest.
Reply from Del Lekan
August 27th, 2026 02:53 PM
Jannette, I appreciate your feedback and am happy to know that Jim, Shannon, and I were able to keep you informed and look out for your best interests. Thank you for trusting us with your needs at Ruoff Mortgage.
The process was a little stressful, but the outcome was great.
Russ and Laurel made the biggest and most important purchase of my life so smooth and easy. They're both extremely knowledgeable, patient, and punctual and I would recommend them to any homebuyer.
Reply from Russ Iona
August 26th, 2026 03:55 PM
Liam, I'm pleased to know that you found your homebuying experience smooth and easy with both me and Laurel. We appreciate your recommendation and are grateful for your kind words about our knowledge and patience.
Luella was great to work with! She made what can sometimes be a diffcult process, very smooth, enjoyable and kept us informed on every step. Thank you!!!
Reply from Luella Hughes
August 25th, 2026 06:53 PM
Rylee, I'm happy to hear that you found working with me at Ruoff Mortgage to be smooth and enjoyable. I appreciate your kind words and am pleased that you felt well-informed throughout the process. Thank you for sharing your experience!
just everything was great
Reply from Luella Hughes
August 25th, 2026 03:06 PM
Kyle, I'm glad to hear that everything went great for you. Thank you for sharing your positive experience with me at Ruoff Mortgage!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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