

Scott Dillen, Ruoff Mortgage
Senior Loan Officer


Cleveland State University
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive t... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
I would like to share a few thoughts I have about working with Scott Dillen. I feel like he really exemplifies the ideal of what a loan officer should be and at every phase I could feel that he is the example of consummate professional. He...
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Scott Dillen, Ruoff Mortgage has received a review with 5 star rating from Alexis K
Scott has built a wonderful relationship with my entire family, helping us with our mortgage loans and getting us into our dream homes for the greater part of a decade. He is truly the best of the best. We have genuine love for him and the...
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Reply from Scott Dillen, Ruoff Mortgage
September 25th, 2026 07:30 PM
I'm truly touched by your kind words, Alexis. It's been a pleasure helping your family with your mortgage needs over the years, and I'm grateful for the trust you've placed in me and Ruoff Mortgage. Knowing that I've made a positive impact...
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Responded in a very timely manner. Had a positive attitude and very personable.
Reply from Scott Dillen, Ruoff Mortgage
September 23rd, 2026 03:40 PM
I'm pleased to know that you appreciated my timely responses and positive attitude, Amanda. It's great to hear that your experience with me and Ruoff Mortgage was personable. Always great to work with you and make your new home a reality.
Scott Dillen, Ruoff Mortgage has received a review with 5 star rating from Mike D
Scott is the best! We only use him for any home loan needis.
Reply from Scott Dillen, Ruoff Mortgage
September 21st, 2026 03:24 PM
Thank you for the kind words, Michael. I'm grateful to be your go-to for any home loan needs with Ruoff Mortgage. If there's anything else I can assist you with, please feel free to let me know.
Scott Dillen went above and beyone to help me every step of the way . He is the only person I would trust with my mortgage and planning. I can't say enough how grateful I am to have him on my side.
Reply from Scott Dillen, Ruoff Mortgage
September 14th, 2026 12:19 PM
I'm pleased to know that you felt supported every step of the way, Nicole. Your trust means a lot to me, and I'm thankful for your kind words. I am so happy that I was an important part of your home purchase journey and helping you and your...
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Scott Dillen and Ruoff mortgage was absolutely the best decision I made! Scott fulfilled every promise!
Reply from Owner
August 31st, 2026 02:00 PM
I'm grateful for your kind words, Alicia. It's wonderful to know that you feel choosing me and Ruoff Mortgage was the best decision. Fulfilling promises is important to me, and I'm pleased that your experience reflected that.
Scott was extremely helpful and accommodating through the entire process! He managed to get everything I needed, keep me informed and make the entire process stress free! I would highly recommend him to anyone!
Reply from Scott Dillen, Ruoff Mortgage
August 18th, 2026 03:28 PM
I'm pleased to know that you found the process stress-free and accommodating, Alicia. Your recommendation means a lot to me, and I'm grateful I could assist you effectively. You and your furry friends now have the home you all deserve. I am...
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Very patient and dedicated. Made sure I was doing what I was supposed to be doing and always very knowledgeable.
Reply from Owner
August 18th, 2026 03:28 PM
Thank you, Tom, for your kind words. I'm pleased to know that my patience and dedication made a positive impact on your experience. If you need any further assistance or have questions in the future, I'm here to help.
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About
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
VA
USDA
New Construction
Refinance Expert
First-Time Homebuyer Expert
Investment Properties
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Education
- Cleveland State UniversityEconomics and FinanceBachelor of Business Administration (BBA)Sep 1984 -Jun 1989

Positions
- Ruoff Mortgage - Senior Loan OfficerJun 6th, 2022 - Current
- American Midwest Mortgage - Senior Loan OfficerJul 4th, 2011 - Jun 6th, 2022
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Memberships
- NMLS Member
- LOCAR Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1991
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 270870
- OH - MLO.036370.000
Awards
Hobbies
- Snowmobiling- Experienced Trail Rider
- Fantasy Football Veteran
- Timber Frame Barn Enthusiast
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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