Scott Dillen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 6155 Park Square Dr Suite 4, Lorain, Ohio, 44053
Telephone: +1-216-598-8850
Rating: 4.99

Senior Loan Officer

Ruoff Mortgage - Lorain

4.99

(89)

Cleveland State University

Mortgage

Mortgage Loan Officer

Cleveland State University

Contact Info

(216) 598-8850

Lorain, OH

https://www.ruoff.com/ScottDillen

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM(Open now)

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.99

(89)

Filter by Date

Range

Filter by Rating

Experience.com

4.99

(64)

Zillow

5.0

(9)

Google

5.0

(16)

Show All

Reset all filters

I would like to share a few thoughts I have about working with Scott Dillen. I feel like he really exemplifies the ideal of what a loan officer should be and at every phase I could feel that he is the example of consummate professional. He...

Scott Dillen and Ruoff mortgage was absolutely the best decision I made! Scott fulfilled every promise!

Reply from Owner

August 31st, 2026 02:00 PM

I'm grateful for your kind words, Alicia. It's wonderful to know that you feel choosing me and Ruoff Mortgage was the best decision. Fulfilling promises is important to me, and I'm pleased that your experience reflected that.

Scott was extremely helpful and accommodating through the entire process! He managed to get everything I needed, keep me informed and make the entire process stress free! I would highly recommend him to anyone!

Reply from Scott Dillen, Ruoff Mortgage

August 18th, 2026 03:28 PM

I'm pleased to know that you found the process stress-free and accommodating, Alicia. Your recommendation means a lot to me, and I'm grateful I could assist you effectively. You and your furry friends now have the home you all deserve. I am...

Very patient and dedicated. Made sure I was doing what I was supposed to be doing and always very knowledgeable.

Reply from Owner

August 18th, 2026 03:28 PM

Thank you, Tom, for your kind words. I'm pleased to know that my patience and dedication made a positive impact on your experience. If you need any further assistance or have questions in the future, I'm here to help.

Scott was so excellent and patient with both me and my parents. Lots of decisions were changed and he adjusted on the fly with us. Scott walked me through a borderline overwhelming amount of documents to sign and pertinent information to go...

Reply from Scott Dillen, Ruoff Mortgage

August 7th, 2026 08:32 PM

I'm grateful for your kind words, Thomas. It was a pleasure assisting you and your parents through the home buying process. I'm pleased that I could help make your first experience a positive one. If you ever have more questions or need assistance...

Scott went over the top to make sure we structured my loan in a way that was most beneficial to my long term goals. I really appreciated his eager attitude and expertise. I will absolutely work with him again in the future.

Reply from Scott Dillen, Ruoff Mortgage

August 7th, 2026 12:31 PM

I'm pleased to hear that my approach helped align your loan with your long-term goals, Aaron. Your kind words about my attitude and expertise mean a lot. I'm looking forward to working with you again in the future.

How my loan officer (Scott Dillen) was on top of things,updates and very responsive to any questions I had.

Reply from Scott Dillen, Ruoff Mortgage

July 20th, 2026 05:59 PM

I appreciate your feedback, Jose. I'm glad to know that you found my responsiveness and updates helpful throughout the process. If you have any more questions or need assistance in the future, I'm here to help.

Great, friendly, and very knowledgeable!

Reply from Owner

July 31st, 2026 03:05 PM

I'm glad to hear you found my service friendly and knowledgeable, D.P. If you have any more questions or need assistance in the future, feel free to reach out.

Friendly, consistent, and knowledgeable

Reply from Scott Dillen, Ruoff Mortgage

July 20th, 2026 03:37 PM

I appreciate your kind words, Amanda. I'm glad to know that you found my approach friendly and consistent. If there's anything else you need or any questions you have, feel free to reach out.

was every informative and explained everything easily to under stand

Reply from Scott Dillen, Ruoff Mortgage

July 10th, 2026 01:20 PM

I'm glad to hear that you found the information easy to understand, Christopher. It's important to me that everything is clear and straightforward for my clients. If you have any more questions or need further assistance, feel free to reach...

10 of 89

About

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

New Construction

Refinance Expert