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Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh was an incredible loan officer, and went above and beyond in his assistance. My closing was challenging due to factors outside of our control, and Josh was there every step of the way.
quick to respond, kept me updated throughout the process, and made sure I understood each step as a first-time homebuyer.
Reply from Josh Pick, Ruoff Mortgage
September 22nd, 2026 03:18 PM
Thank you, Savannah! I appreciate you taking the time to complete the survey. Congratulations again on your home purchase!
Josh Pick explained everything very well and was quick to respond to questions.
Reply from Josh Pick, Ruoff Mortgage
September 8th, 2026 12:00 AM
Thank you, Bailey...congratulations to you on your home purchase and thank you for taking the time to do the survey and leave your comments!
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Jeff G
Reply from Owner
September 7th, 2026 11:59 PM
Thanks for taking the time to leave your feedback, Jeff, and congratulations to you and Jennifer on your home purchase!
Good communication
Reply from Josh Pick, Ruoff Mortgage
September 7th, 2026 11:58 PM
Thanks for taking the time to leave your feedback, Jeff, and congratulations to you and Jennifer on your home purchase!
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Dominic S
Reply from Owner
September 5th, 2026 12:50 AM
Thank you for the 5-star review, Dominic!
Josh was great to work with, it was refreshing to work with someone who didn't feel like they were constantly trying to sell me something. I felt like he was accessible and ready to answer any questions I had and helped reduce the stress of...
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Reply from Josh Pick, Ruoff Mortgage
September 3rd, 2026 08:37 PM
Thank you, Dominic! I really appreciate the kind words and it was my pleasure to help you throughout the loan process. Congratulations on your new home!
Great communication and quick turnaround!
Reply from Josh Pick, Ruoff Mortgage
September 3rd, 2026 01:04 PM
Thank you, Jennifer! Congratulations to you and Jeff on your home purchase and thank you for taking a moment to do the survey!
Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.
Reply from Owner
September 3rd, 2026 01:00 PM
Thanks Jeremy, and congratulations again on your home purchase! It was a pleasure working for you and I appreciate you taking the time to complete the survey and leave a testimonial. I'm here if you have any questions or need anything in the...
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Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.
Reply from Josh Pick, Ruoff Mortgage
August 31st, 2026 05:46 PM
Thanks Jeremy, and congratulations again on your home purchase! It was a pleasure working for you and I appreciate you taking the time to complete the survey and leave a testimonial. I'm here if you have any questions or need anything in the...
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About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
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Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
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Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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