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Josh Pick, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-330-760-2254
Rating: 4.95

Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.95

(324)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 760-2254

Medina, OH

https://www.ruoff.com/JoshPick

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.95

(324)

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Experience.com

4.93

(222)

Google

5.0

(102)

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I felt left out of the process too much. This is not necessarily Josh's fault. My husband "took charge" but this loan is in my name and there was a lot of communication that I feel I was left out of.

Reply from Josh Pick, Ruoff Mortgage

August 2nd, 2026 03:18 PM

Hi Lucy, I'm sorry to hear that you felt rushed at any point in the process. It's certainly never my intention to make someone feel that way and anything I requested that the underwriter needed wasn't dire that I received it immediately. My...

Josh is an exceptional lender, especially for first-time home buyers. Throughout our first home-buying journey, my husband and I felt supported every step of the way. No matter the question or obstacle, Josh was always responsive, knowledgeable,...

Reply from Owner

August 2nd, 2026 03:13 PM

Maddie, thank you so much for the thoughtful testimonial. It means the world to me that you and John feel this way and took the time to put your experience out there for everyone to see. It means a lot to me and I thank you very much!

The whole loan process.

Reply from Josh Pick, Ruoff Mortgage

July 25th, 2026 11:01 PM

Thank you for the 5-Star review, Ann, and congratulations to you and Kip! Talk soon!

Josh was great! Thanks for all the support.

Reply from Josh Pick, Ruoff Mortgage

July 21st, 2026 04:34 PM

Thank you, Ryan, and congratulations again to you and Kelly!

Josh was very helpful throughout the whole process. He always made himself available to help and answer our questions. Everything was very straightforward and we didn't feel like we had to haggle to get a good rate. We were able to close on...

Reply from Owner

July 21st, 2026 04:33 PM

Thank you, Madison...much appreciated that you've taken the time to complete the survey and leave your testimonial! Congratulations to you and Richard!!

Reply from Josh Pick, Ruoff Mortgage

July 20th, 2026 06:20 PM

Thank you, Madison...much appreciated that you've taken the time to complete the survey and leave your testimonial! Congratulations to you and Richard!!

Customer service and communication was amazing

Reply from Josh Pick, Ruoff Mortgage

July 15th, 2026 04:03 PM

Thank you, Ben! I'm happy we were able to get you your condo when other lenders tuned down the association. Thank you for trusting that I'd be able to do it, and congratulations to you!

Knowledgeable and communicative loan officer

Reply from Josh Pick, Ruoff Mortgage

July 12th, 2026 06:29 PM

Thank you, Ian! Congratulations on your home purchase...super happy I was able to get you better terms than the original lender you were pre-approved through!

i felt that josh cared more about me and my family than just getting paid out the deal i felt that he was for us making sure we got what we wanted and was there %100 of the way step by step he was amazing loan officer to deal with!!!

Reply from Josh Pick, Ruoff Mortgage

July 6th, 2026 04:20 PM

Hi Chris, thank you so much for taking the time to leave your testimonial. It means a lot to me that you could sense that I do actually care about my clients and not just the paycheck. Thank you!!

Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Matthew S

Reply from Owner

July 6th, 2026 03:31 PM

Thank you so much, Matt! Congratulations to you and Marissa!

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About

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746 My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Residential Mortgage Loans

Conventional

FHA

USDA

First Time Home-Buyers