Top 5%

Josh Pick, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-330-760-2254
Rating: 4.95

Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.95

(337)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 760-2254

Medina, OH

https://www.ruoff.com/JoshPick

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.95

(337)

Filter by Date

Range

Filter by Rating

Experience.com

4.93

(231)

Google

5.0

(106)

Show All

Reset all filters

Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.

Reply from Josh Pick, Ruoff Mortgage

August 31st, 2026 05:46 PM

Thanks Jeremy, and congratulations again on your home purchase! It was a pleasure working for you and I appreciate you taking the time to complete the survey and leave a testimonial. I'm here if you have any questions or need anything in the...

Josh was a fantastic partner during this process! He was a great communicator, easy to work with and there every step of the way whenever we had a question no matter what time it was. He made us he feel comfortable in confident in the type...

Reply from Josh Pick, Ruoff Mortgage

August 31st, 2026 01:31 AM

Thanks Kate, and again, congratulations to you and Gary! We're looking forward to seeing your new home!

I changed lenders mid process, so I have a unique opportunity to make a direct comparison of services. Josh not only delivered better than promised, he did it in a third of the time while correcting clerical errors and cleaning up issues left...

Reply from Josh Pick, Ruoff Mortgage

August 25th, 2026 05:55 PM

That you so much, Angela! I'm really glad things worked out the way they did. I know you were frustrated with the other lender but glad we could get it done quickly but even better that you were able to get the lower interest rate! Congratulations...

Josh was very responsive and always eager to answer any question! He gave us options, was always attentive, and always thorough with explination. He was great to work with as a first time home buyer with lots of questions!

Reply from Josh Pick, Ruoff Mortgage

August 25th, 2026 01:59 PM

Thanks Tori! I appreciate you taking the time to complete the survey and leave your feedback. Congratulations to you and Tyler!

Clear communication, constantly feeling like I was informed as soon as any changes were made.

Reply from Josh Pick, Ruoff Mortgage

August 18th, 2026 06:01 PM

Thank you, Tim...congratulations to you and Jenni! Counting down the days for you to get your keys and be able to move in. Let me know if you need anything or have any questions at all. I'll be in touch!

Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Dillan K

Reply from Owner

August 18th, 2026 05:59 PM

Thank you, Dillan! Congratulations to you and your family on your new home purchase and I appreciate you taking the time to leave a review. You've got my number so don't hesitate to call or text if you need anything in the future.

Very professional and transparent. The lender that was helping me made it very easy to get what i needed fone in a timely manner. I was able to call text and email whenever i needed help or had a question and i always got a quick response....

Reply from Josh Pick, Ruoff Mortgage

August 13th, 2026 12:22 AM

Thank you, Dillan! Congratulations to you and your family on your new home purchase and I appreciate you taking the time to complete the survey and leave your testimonial. You've got my number so don't hesitate to call or text if you need anything...

Every step of the way, Josh was available to answer questions, or simply share his knowledge. Helped us pay down our existing debt, while knowing in advance what we would need for closing this loan.

Reply from Josh Pick, Ruoff Mortgage

August 7th, 2026 04:34 PM

Thank you, Chuck! I appreciate you taking the time to complete the survey and leave a testimonial...congratulations to you and Patty!

Josh was rock solid and filled in information and support where the title company and escrow were not performing well. He was a great source of information. Nothing but high praise for Josh and his team.

Reply from Owner

August 7th, 2026 04:43 PM

Thank you, Kip! I very much appreciate you taking the time to leave such kind words with your testimonial...congratulations to you and Ann and I'm really glad that things worked out the way it did with being able to save you so much money on...

10 of 338

About

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746 My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Residential Mortgage Loans

Conventional

FHA

USDA

First Time Home-Buyers