Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Dan goes above and beyond for his customers. He is always honest, down to earth and fully transparent. He is a pleasure to work with and goes the extra mile to answer questions, even outside of the realm of the requirements as a loan officer...
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Reply from Dan Logan
September 4th, 2026 03:26 PM
Ethan, I appreciate your kind words and am grateful for your recommendation. It's nice to know that my efforts to be honest and transparent made a positive impact on your experience. If you have any more questions or need further assistance...
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Josh was very responsive and always eager to answer any question! He gave us options, was always attentive, and always thorough with explination. He was great to work with as a first time home buyer with lots of questions!
Reply from Josh Pick, Ruoff Mortgage
August 25th, 2026 01:59 PM
Thanks Tori! I appreciate you taking the time to complete the survey and leave your feedback. Congratulations to you and Tyler!
Matt was acceptional and very approachable. His use of recorded videos explaining documents and the process was extremely helpful. He worked tirelessly to make sure closing on my home would be as easy and as straightforward as possible.
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Reply from Owner
September 4th, 2026 02:23 PM
Thank you for your kind words, Ronny. I'm glad the recorded videos were helpful and that I could make your closing process smooth and straightforward. Your satisfaction is important to me, and I'm grateful for the opportunity to assist you...
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Matt was acceptional and very approachable. His use of recorded videos explaining documents and the process was extremely helpful. He worked tirelessly to make sure closing on my home would be as easy and as straightforward as possible.
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Reply from Matt Koch
August 24th, 2026 05:25 PM
We appreciate your kind words about Matt, Ronald. It's great to hear that his recorded videos and dedication made your home closing process smooth and straightforward. Thank you for sharing your experience with us!
We were just frustrated at times with the demand for documents and signatures. We both work during the day and it can be hard to do other things during that time. There were a few times we had to do stuff right away and it added more stress...
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Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
August 24th, 2026 04:47 PM
Jonathan I'm sorry that you felt that way. Buying a home is a process and really becomes like second job when you're in that process. We try and request documents from our buyers in a timely fashion and sometimes that means sooner rather than...
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Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Joseph R
Reply from Owner
September 1st, 2026 04:02 PM
Thank you, Joseph, for your positive rating. I'm grateful for your support and glad to have been of service.
I call Laurie responded right away and answer everything for me I couldn't ask for a better person and working with Brittany too love all you guys. Thanks for everything.
Reply from Lori Fetter
August 31st, 2026 07:19 PM
Joseph, I'm grateful for your kind words and happy to hear that both Brittany and I could assist you effectively. Thank you for choosing Ruoff Mortgage, and we're here if you need anything else.
Excelente servicio
Reply from Felix Velez
August 31st, 2026 08:31 PM
Fausto, I appreciate your kind words about the service. I'm glad to know you had a positive experience with Ruoff Mortgage.
Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Aaron
Reply from Owner
August 24th, 2026 02:59 PM
Aaron, thank you for the great rating! I'm pleased to know you had a positive experience with Ruoff Mortgage.
dan was very informative on everything.
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
August 18th, 2026 04:52 PM
Aaron, I'm happy to know that you found the information I provided helpful. If you have any more questions in the future, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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