Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Team was knowledgeable and kept me up to date! Worked with a unique situation and made it work
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Christina D
Lori went above and beyond to make sure our first time buying a home was exactly how it should be. She was quick, efficient, always kept us in the loop with what was going on. We couldn't have asked for a better experience and are very grateful...
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Honestly luella is the best ! she was there when i needed her an could text her anytime of the day an night! Really appreciated her she is the best
Felix Velez, Ruoff Mortgage has received a review with 5 star rating from Brad C
quick communication
Lori was very responsive and answered any questions we had. Made the home buying process a lot easier. Would highly recommend!
Lori was always available and responsive. Made the process smooth in what can be a stressful situation in buying a house.
I didn't feel like just a client it was a very friendly process throughout the whole thing
the loan itself and the technology worked seamlessly. my concerned were communication with Lori- responses to questions or concerns being hasty, short or rude. some commun was helpful and effective whole other responses had me very upset and...
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Reply from Lori Fetter
September 15th, 2026 03:20 PM
Sarah,I am truly sorry that you felt I was ever short or rude throughout the process. I do believe that sometimes intent and kindness get lost in text and email, and I will be more cognizant of this in the future . I hope you are very happy...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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