Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh was an incredible loan officer, and went above and beyond in his assistance. My closing was challenging due to factors outside of our control, and Josh was there every step of the way.
Luella was very patient with all the questions I had and explained things very well. She always kept us up to date on everything that was happening .
Tara was on top of the whole process from start to finish. She kept us updated and informed the entire time. It was a a pleasure having her work for us and would highly recommend her to anyone. Thanks again..
Responded in a very timely manner. Had a positive attitude and very personable.
Reply from Scott Dillen, Ruoff Mortgage
September 23rd, 2026 03:40 PM
I'm pleased to know that you appreciated my timely responses and positive attitude, Amanda. It's great to hear that your experience with me and Ruoff Mortgage was personable. Always great to work with you and make your new home a reality.
going over the different rate options.
everything was clear and easy to understand
Reply from Matt Koch
September 24th, 2026 12:43 PM
We're pleased to hear that Matt Koch made the explanation of different rate options clear and easy to understand, Brian. At Ruoff Mortgage, we strive to ensure our clients feel informed and confident throughout the process.
quick to respond, kept me updated throughout the process, and made sure I understood each step as a first-time homebuyer.
Reply from Josh Pick, Ruoff Mortgage
September 22nd, 2026 03:18 PM
Thank you, Savannah! I appreciate you taking the time to complete the survey. Congratulations again on your home purchase!
The process was made easy and convient for us. We are very busy people and finding the time at all hours of the day and even night made everything smooth.
Prompt and good communication
You will not be disappointed with Ruoff especially with Lori Fetter. She is amazing to work with.
Lori made the entire process super easy and hassle free. She really made this a pleasant experience
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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