Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,858)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,858)

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after my initial lender fell through in the final stretch to close on the home, Ruoff/Sara Cole worked very efficiently to help me secure a loan so I would still be able to close on my home!

Reply from Sarah Cole, Ruoff Mortgage

August 17th, 2026 06:02 PM

Thank you so much for the kind review! I’m so glad we were able to step in when things didn’t work out with your original lender and get everything turned around quickly so you could still close on your home. I know how stressful it can be...

My Wife and I just closed on our first home and it could not have been possible without Sarah’s help. From start to finish Sarah kept us informed and made the scariest and most stressful process of my life a lot easier to manage. Rouff was...

Reply from Owner

August 17th, 2026 06:06 PM

This review truly means so much to me. Thank you for trusting me to be part of such an important milestone for you and your wife. There is something incredibly special about helping someone purchase their very first home, and I’m so grateful...

Matt is very easy to work with. Great communicator.

Reply from Matt Koch

August 19th, 2026 05:40 PM

Thank you, John, for sharing your experience. We're glad to hear that Matt's communication style made the process easy for you.

I have used Michael twice now for buying a home. He is great to work with. He is fast to reapond and overall just looking out for the best possible out come for his customers. Would recommend him for anyone buying a home.

Reply from Michael Shannon

August 24th, 2026 02:18 PM

I'm grateful for your kind words, Jeremy. It's wonderful to hear that you found my service fast and attentive. Thank you for recommending me for anyone buying a home!

Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Dillan K

Reply from Owner

August 18th, 2026 05:59 PM

Thank you, Dillan! Congratulations to you and your family on your new home purchase and I appreciate you taking the time to leave a review. You've got my number so don't hesitate to call or text if you need anything in the future.

Very professional and transparent. The lender that was helping me made it very easy to get what i needed fone in a timely manner. I was able to call text and email whenever i needed help or had a question and i always got a quick response....

Reply from Josh Pick, Ruoff Mortgage

August 13th, 2026 12:22 AM

Thank you, Dillan! Congratulations to you and your family on your new home purchase and I appreciate you taking the time to complete the survey and leave your testimonial. You've got my number so don't hesitate to call or text if you need anything...

Very knowledgeable and clear communication.

Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Celine A

Reply from Owner

August 24th, 2026 05:18 PM

Celine, thank you for the perfect rating. I'm grateful for your support and trust in my services at Ruoff Mortgage.

Lori is amazing!! I reccomend her to anyone looking for a loan

Reply from Lori Fetter

August 24th, 2026 06:16 PM

Celine, I appreciate your kind words and recommendation. I'm glad to have been able to assist you with your loan process.

I loved the open lines of communication I loved the step by step explanation of the process I really appreciated the quality customer care I received it made my home buying experience smooth easy and headache free!!

Reply from Rodney Reynolds

August 24th, 2026 05:12 PM

James, thank you for your kind words. I'm pleased to hear that the open communication and detailed explanations helped make your home buying experience smooth and easy. If you have any more questions or need further assistance, please feel...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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