Russ Iona, Ruoff Mortgage
VP Branch Manager | NMLS# 214929 | Ruoff Mortgage ...
Additional Licenses: NMLS# 214929 | OH - MLO.033708.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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9 AM to 5 PM
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closed
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closed
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Russ and Laurel made the biggest and most important purchase of my life so smooth and easy. They're both extremely knowledgeable, patient, and punctual and I would recommend them to any homebuyer.
Russ Iona, Ruoff Mortgage has received a review with 5 star rating from Jordan A
Reply from Owner
August 10th, 2026 04:14 PM
Jordan, thank you for the 5-star rating! I'm pleased to know you had a positive experience with me at Ruoff Mortgage.
Extremely easy process and helped with any questions that I had
Reply from Russ Iona
August 7th, 2026 03:03 PM
Jordan, I'm glad to hear that you found the process easy and that I could assist with your questions. Thank you for your feedback, and feel free to reach out if you need anything else in the future.
great communication and very friendly
Reply from Russ Iona
August 4th, 2026 05:58 PM
Amber, I appreciate your kind words about my communication and friendliness. It's great to know you had a positive experience with me at Ruoff Mortgage.
This is the second time I've used Russ and I would go to to him every time!
Reply from Russ Iona
August 3rd, 2026 03:04 PM
Kyle, I'm happy to hear that you chose to work with me again. Your trust means a lot, and I'm here whenever you need assistance in the future.
Everything
Russ and Lorel were great to work with. Every question and problem where handled right away. Both kept us informed of any needs with title and closing and worked well with our Attorney.
Russ is very knowledgeable and easy to work with.
Reply from Russ Iona
June 24th, 2026 01:39 PM
Michael, I'm pleased to hear that you found working with me easy and that my knowledge was helpful. If there's anything more you need, just let me know.
Russ Iona, Ruoff Mortgage has received a review with 5 star rating from Suzanne C
Reply from Owner
June 25th, 2026 03:26 PM
Thank you, Suzanne, for the great rating! I appreciate your support and am here if you need anything further.
Russ is so helpful and friendly. He knows the business like the back of his hand and we totally trusted him to do a great job. Everything was smooth and it took a lot of the stress out of the home buying process.
Reply from Russ Iona
June 24th, 2026 01:23 PM
Suzanne, I'm grateful for your kind words. It's wonderful to know that you felt confident and at ease throughout the home buying process. If there's anything else I can assist you with, please don't hesitate to reach out.
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About
Additional Licenses: NMLS# 214929 | OH - MLO.033708.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 214929
- OH - MLO.033708.001
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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