Luella Hughes, Ruoff Mortgage
Senior Loan Officer | NMLS# 284787 | Ruoff Mortgag...
Additional Licenses: NMLS# 284787 | OH - MLO.036068.002.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Luella was great to work with! She made what can sometimes be a diffcult process, very smooth, enjoyable and kept us informed on every step. Thank you!!!
Reply from Luella Hughes
August 25th, 2026 06:53 PM
Rylee, I'm happy to hear that you found working with me at Ruoff Mortgage to be smooth and enjoyable. I appreciate your kind words and am pleased that you felt well-informed throughout the process. Thank you for sharing your experience!
just everything was great
Reply from Luella Hughes
August 25th, 2026 03:06 PM
Kyle, I'm glad to hear that everything went great for you. Thank you for sharing your positive experience with me at Ruoff Mortgage!
Just overall great personality and super helpful
Reply from Owner
August 17th, 2026 01:30 PM
Page, I'm grateful for your kind words. It's wonderful to know that you found my personality and assistance helpful during the process.
Just over all great and very helpful with every step and explaining what papers I needed and for what reason!
Reply from Luella Hughes
August 17th, 2026 06:03 PM
Page, I'm pleased to hear that you found my assistance helpful and clear throughout the process. Thank you for your kind words about my explanations and support.
Luella was very knowledgeable and quick to respond to any questions we had! It was a pleasure working with her!
Reply from Luella Hughes
July 10th, 2026 03:14 PM
Stephanie, I appreciate your kind words and am glad to hear that you found my knowledge and responsiveness helpful. It was a pleasure working with you as well! If you have any more questions in the future, feel free to reach out.
Best of the best. A blessing to all you know her.
Reply from Luella Hughes, Ruoff Mortgage
June 19th, 2026 06:11 PM
Thank you so much for your kind words, Rand. I'm grateful to have had the opportunity to work with you and be a part of your journey. If there's anything else you need, feel free to reach out.
Working with Luella was truly one of the best experiences I’ve ever had. Buying a home can be stressful and overwhelming, but she made the entire process smooth, easy to understand, and surprisingly enjoyable.She was always available to answer...
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Reply from Owner
June 20th, 2026 03:37 PM
Nicole, I'm deeply thankful for your kind words and am so pleased to have been part of this important milestone for you and your family. It's wonderful to know that my guidance and support made the process smooth and enjoyable for you. I truly...
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Working with Luella was truly one of the best experiences I’ve ever had. Buying a home can be stressful and overwhelming, but she made the entire process smooth, easy to understand, and surprisingly enjoyable.She was always available to answer...
read more
Reply from Luella Hughes
June 19th, 2026 03:06 PM
Nicole, I'm truly grateful for your kind words and am so pleased that I could be part of this important milestone for you and your family. It was my pleasure to make the process smooth and enjoyable, and I'm glad that my support and guidance...
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I was forced to refinance as the result of a divorce. Although this was an extremely stressful endeavor, Luella consistently put me at ease and made the entire process way easier to navigate. She was extremely knowledgeable about the entire...
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Reply from Luella Hughes, Ruoff Mortgage
March 25th, 2026 12:55 PM
Navigating refinancing can indeed be challenging, especially under stressful circumstances like a divorce. I'm glad I could provide some relief and guidance throughout the process, Brian. Helping you tackle the obstacles and ensuring things...
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Great experience with support .
Reply from Luella Hughes, Ruoff Mortgage
March 25th, 2026 12:56 PM
Thank you so much, Carrie. Your feedback on the support is greatly appreciated! If there's anything else you need or any questions you have, feel free to reach out anytime.
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About
Additional Licenses: NMLS# 284787 | OH - MLO.036068.002.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 284787
- OH - MLO.036068.002
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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