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MI in Grand Rapids, MI

MI, Grand Rapids

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • M
    Michael D
    Brier, WA
    Posted on March 6th, 2026 05:54 PM
    Matt ensured I was kept in the loop outside of all the automated messages which gave it a personal touch.
    Reply from Matt Howard
    March 13th, 2026 05:54 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • J
    Joshua R
    Naperville, IL
    Posted on March 6th, 2026 04:57 PM
    we closed on the house
    Reply from Ryan Bird
    March 13th, 2026 04:58 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • M
    Madison B
    Wyoming, MI
    Posted on March 6th, 2026 01:20 AM
    Nothing personal to the institution, it was just my first time and I didnt I didn't know what to expect. I never felt clear on what to expect throughout the process, bevause because everything was TBD on a future step in the process. I think...
    read more
    Reply from Mason Maurer
    March 13th, 2026 06:17 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • N
    Naz C
    San Francisco, CA
    Posted on March 5th, 2026 09:38 PM
    Ryan is an effective communicator and responds swiftly. Also helpful, shared a few options from the get-go and informed me along the way.
    Reply from Ryan Bird
    March 12th, 2026 09:39 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • M
    Mary L
    Des Moines, WA
    Posted on March 5th, 2026 08:46 PM
    Mason really went above and beyond for us. This was our first time purchasing a home and he made it so easy that we thought we were forgetting to do things (but we weren't). We had so many questions and every one was answered so quickly. Could...
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    Reply from Mason Maurer
    March 12th, 2026 08:47 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • P
    Prajesh J
    Raleigh, NC
    Posted on March 5th, 2026 06:17 PM
    It was great working with Brett, he gave us all the details upfront. No hidden surprises.
    Reply from Brett Foster - Northpointe Bank
    March 5th, 2026 06:21 PM
    I'm pleased to hear that you appreciated the transparency throughout the process. Providing all the necessary details upfront is important to me, and I'm glad it contributed to a smooth experience for you. Thank you for allowing me to assist...
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  • S
    Suzanne J
    Spring Lake, MI
    Posted on March 5th, 2026 04:56 PM
    Josh is fabulous, very knowledgeable, kept us informed, and brought us a great product. Underwriting was obnoxious and frustrating, Josh kept us calm and plugging along.
    Reply from Josh Schaendorf
    March 12th, 2026 10:11 AM
    Thank you Sue for the opportunity to serve your family.
  • J
    James R
    Charlottesville, VA
    Posted on March 5th, 2026 02:18 PM
    Smooth process.
    Reply from Jim Koops
    March 12th, 2026 02:19 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • B
    Bradley R
    Posted on March 5th, 2026 02:12 PM
    Jason Smith - Northpointe Bank has received a review with 5 star rating from Bradley R
  • B
    Bradley R
    Brownsburg, IN
    Posted on March 5th, 2026 02:11 PM
    Jason has this down to an art. The process from start to finish runs like a Swiss watch. He patiently dealt with and answered a litanty of questions I had come up throughout the process. We purchased our home roughly six months ago and are...
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    Reply from Jason Smith
    March 12th, 2026 02:11 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender