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MI in Grand Rapids, MI

MI, Grand Rapids

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • S
    Shawn J
    Spring Lake, MI
    Posted on March 5th, 2026 01:37 PM
    Josh is GREAT. Underwriters did make things challenging. Some of what they required seemed ridiculous.
    Reply from Josh Schaendorf
    March 12th, 2026 10:12 AM
    Thank you Shawn for the kind words! I am grateful for the opportunity to serve you and your family.
  • C
    Camrin G
    Owosso, MI
    Posted on March 5th, 2026 01:20 PM
    Mason and his team were very transparent and on top of information. Always reliable for quick responses. Being a first time home buyer, they made the process less stressful and streamlined. Made me feel like family.
    Reply from Mason Maurer
    March 12th, 2026 01:21 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • S
    Saso T
    Grosse Ile, MI
    Posted on March 5th, 2026 05:25 AM
    We already had a mortgage with Northpointe and this refinance went very smoothly for the most part.
    Reply from Jason Smith
    March 12th, 2026 04:39 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • S
    Shawn J
    Posted on March 5th, 2026 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Shawn J
  • C
    Camrin G
    Posted on March 5th, 2026 12:00 AM
    Mason and his team were very transparent and on top of information. Always reliable for quick responses. Being a first time home buyer, they made the process less stressful and streamlined. Made me feel like family.
  • N
    Naomi L
    Belmont, MI
    Posted on March 4th, 2026 10:36 PM
    Absolutely love working with Mason! He understood our goals and did everything he could to support
    Reply from Mason Maurer
    March 12th, 2026 02:40 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • G
    Gabriel C
    White Lake, MI
    Posted on March 4th, 2026 07:07 PM
    Tim was good, website application process was painful due to the website being incredibly slow
    Reply from Timothy Tusing
    March 11th, 2026 07:08 PM
    Hi Gabriel, I appreciate your feedback and thank you for choosing me to assist with your refinance. I'm glad to hear you found my efforts helpful. I'm sorry to learn about the slow website application process—it's important that these tools...
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  • S
    Srikanth V
    Apex, NC
    Posted on March 4th, 2026 05:06 PM
    Since the initial conversation Tim has answered all my questions and been very responsive. He was very approachable and explained the process clearly. Overall it was a good experience working with Tim on my mortgage need.
    Reply from Timothy Tusing - Northpointe Bank
    March 4th, 2026 07:12 PM
    Thank you very much Srikanth!
  • E
    Emily F
    Virginia Beach, VA
    Posted on March 4th, 2026 05:00 PM
    We truly would not be in our home today without Timothy Tusing. From the very beginning, he worked incredibly hard to secure us an amazing rate and presented us with multiple options to make everything work for our situation. His knowledge,...
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    Reply from Timothy Tusing
    March 4th, 2026 07:12 PM
    Thank you for the awesome review Emily!!
  • A
    Andrew D
    Hayward, WI
    Posted on March 4th, 2026 03:27 PM
    Jim was a pleasure to work with. I especially enjoyed his straightforwardness about rates and how easy his quotes made things for us! Great Loan officer, I will be referring friends and family!
    Reply from Jim Koops
    March 11th, 2026 03:29 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender