MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
yssional team and excellent communication
Reply from Ed Napieralski
August 25th, 2026 06:13 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
for
Northpointe Bank - Grand Rapids
Northpointe Bank - Grand Rapids has received a review with 5 star rating from Becca D
Zack always took the time to answer my many questions and made sure I understood the material I was given. I never felt like a question was too silly to ask. He always made himself available and was quick to respond. The whole loan experience...
read more
Reply from Zack Maurer
August 24th, 2026 06:18 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Jim was so great to work with. Always upfront with everything. He made the process so easy.
Reply from Jim Koops
August 24th, 2026 05:49 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Masons communication was great!
Reply from Mason Maurer
August 24th, 2026 08:50 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Josh was proactive and provided regular updates. His assistant was also very helpful.
Reply from Josh Schaendorf - Northpointe Bank
August 17th, 2026 01:32 PM
Robert thank you allowing us to serve your family.
The loan team I worked with at Northpointe Bank were very polite and friendly to work with. They were very helpful with purchasing my first home. I would definitely recommend Northpointe Bank to any of my friends with purchasing their first...
read more
Reply from Mason Maurer
August 24th, 2026 10:27 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
for
Northpointe Bank - Grand Rapids
Northpointe Bank - Grand Rapids has received a review with 5 star rating from Rich S
Ryan was easy to talk to always available on the phone no matter what time did his job to get it done
Reply from Ryan Gummere
August 24th, 2026 09:14 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
James was great to work with throughout the entire process. This was an investment-property loan with some unique circumstances, and he stayed responsive, communicative, and focused on getting things done from start to finish.Whenever I had...
read more
Reply from James Mahieu - Northpointe Bank
August 17th, 2026 04:20 PM
Victor, I'm really grateful for your kind words. It was a pleasure working with you on your investment-property loan, especially given the unique circumstances. I'm pleased to know that my efforts to stay responsive and communicative made a...
read more
201–210 of 5023
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender