MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
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closed
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closed
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Reviews from Web
The process is always long & drawn out, I however, experienced real professionalism in working wt Dirk & his team. Dirk kept me informed of what documents I would need & where I could locate them. He worked along side of me filling out a very...
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Reply from Dirk Roskam
August 21st, 2026 06:42 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Northpointe Bank - Grand Rapids
Mason Maurer is the rare lender who will tell you the truth when the truth costs him a closing.We closed our All In One loan with Mason in June, and the road there wasn't a straight one. We were under contract on investment properties that,...
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Great Experience
Reply from Ed Napieralski
August 21st, 2026 01:12 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Mason and Cait were awesome!!
Reply from Mason Maurer
August 21st, 2026 12:31 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
James did a great job . Hehad excellent help in Mindy Michelle she was very good at walking us through some of the paper work
Reply from James Mahieu - Northpointe Bank
August 13th, 2026 04:45 PM
I'm pleased to hear that you had a great experience, Danny. It's wonderful that Mindy was able to assist you effectively with the paperwork. Thank you for your kind words about our teamwork and Congratulations again on purchasing your new home!...
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Dealings and conversations were black and white and void of ambiguity.
Reply from Jim Koops
August 20th, 2026 02:22 PM
I really appreciate the feedback and am looking forward to working with you again.
James was able to get my refinance done when no one else was , he provided me with options that i I could complete to make sure my loan would make it to closing. He was very communicative the entire process. The 5 other loan officers I spoke...
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Reply from James Mahieu - Northpointe Bank
August 13th, 2026 02:16 PM
I'm pleased to know that I could assist you with your refinance, Alyssa, especially when others couldn't. Providing clear options and maintaining open communication is always a priority for me. Thank you for your kind words and for trusting...
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Jim Van Law - Northpointe Bank
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Jordan L
Reply from Owner
August 13th, 2026 05:52 PM
Jordan, Thank you for your 5 star review! Enjoy your new home.
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Jim Van Law - Northpointe Bank
When we had first contacted our agent she Had suggested we use Jim Van Law And we are berh very glad we did we had many questions being first time home buyers and they where all answered kindly and is a way that didn't make us feel dumb for...
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Reply from Jim Van Law - Northpointe Bank
August 13th, 2026 05:52 PM
Jordan, I'm pleased to hear that you felt comfortable asking questions and getting clarification throughout the process. It's great to know that your experience from offer to closing was positive.
Every single member of the team is incredibly pleasant and welcoming, always ready to assist with any paperwork. We are eager to engage in further business with Northpoint bank soon. A special shoutout to Jason Smit. Many thanks for the wonderful...
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Reply from Jason Smith
August 19th, 2026 07:53 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender