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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,876)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Brian was quick, efficient, always available, and answered all of our questions and concerns right away. We were able to close even earlier than our estimated closing date, thanks to him!

Reply from Owner

February 11th, 2026 12:00 AM

Thank you for taking the time to leave us a 5-star review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

Jennifer Kempton is great! Definitely would recommend her to anyone.

Reply from Owner

February 11th, 2026 12:00 AM

Thank you for taking the time to leave us a 5-star review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

Great communication and professionalism. Quick and timely responses.

Reply from Joe Morris

November 21st, 2025 08:59 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Scott was great! He took the time to explain things so I would understand them and so I would know what to expect. He was great about staying in contact so I knew the status of the loan. I appreciated his help, time and fantastic customer service!...

Reply from Scott Rego

November 21st, 2025 08:17 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

This is my second loan with Andrew and working with the same person has so many advantages from a trust perspective. He already knows my personality, goals, wants and needs . I'll be back for the next refi!

Reply from Andrew Chacon

November 21st, 2025 06:49 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

all the info was not given to the buyers to start with but in the end it turned out ok

I had such a great experience working with Scott as my loan officer! From the very beginning, he made the entire mortgage process feel smooth and stress-free. His communication was excellent. He always kept me in the loop, explained everything...

Reply from Scott Monroe

November 21st, 2025 04:02 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Everything was great. They made it a simple process on my end. Very responsive to emails or any questions I had along the way.

Reply from Edwin Miranda

November 21st, 2025 03:08 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Everything, he was honest, on time, and i as a Realtor want to keep working with him and refer my clients,

More communication. Her team really dropped the ball and had the wrong closing date and when we tried to fix that , her team dropped the ball again and never sent the papers needed to close which delayed closing twice by a week When we were...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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