J
Jason Stevens
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More
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Jason was extremely helpful from the initial inquiry until our transaction was complete
A lot of help and knowledge from NAF when I was turned down for several home loans
Reply from Jason Stevens
June 26th, 2026 07:55 PM
I'm happy we could help. Please feel free to share my information with friends and family.
Jason does a great job of communicating and explaining everything I'm really glad I have him to deal with
Reply from Jason Stevens
May 18th, 2026 11:11 PM
Thank you sir, it was a pleasure working with you.
The communication
Reply from Jason Stevens
March 2nd, 2026 09:46 PM
Thank you.
prompt action and response to messages.
Reply from Jason Stevens
March 2nd, 2026 09:46 PM
Thank you. I appreciate your business and the review.
Answer all the questions I had, and explain everything I had trouble understanding.
Reply from Jason Stevens
March 2nd, 2026 09:28 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Attention to questions I asked; and knowledge of the product.
Reply from Jason Stevens
February 17th, 2026 08:06 PM
Thank you. Hopefully we can do this again for you at a lower rate down the road.
My particular loan process took a little longer, due to things on my end. Jason was so patient with me, and was available at all times even with some of my stupid questions. I will recommend you for sure. Thank you so much Erin Ackerson.
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Reply from Jason Stevens
February 17th, 2026 08:05 PM
I appreciate that. I'm always happy to answer questions and none of them were stupid :)
This was my third refinance with NAF. Whenever there is a drop in interest rates they contact me and the process goes smoothly.
Reply from Jason Stevens
February 17th, 2026 04:26 PM
Thank you for the feedback. Hopefully we will be able to do it again if rates continue to fall.
The loan processing team was very responsive through the refinance process.
Reply from Jason Stevens
January 15th, 2026 03:23 PM
Chekesha, I appreciate your positive feedback on the loan processing team's responsiveness during your refinance. I'm glad to hear that aspect of the process met your expectations. If you have any more thoughts or need additional support, don't...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing