New American Funding - Mark Esterholt

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-949-791-3623
Rating: 4.73

Loan Originator | NMLS # 332673

Consumer Direct | Santa Ana

4.73

(269)

Mark Esterholt is a dedicated Sr. Loan Officer with solid experience in home loan origination. Mark Esterholt, NMLS #332673 is ready to meet the needs of the community and demonstrate why so many clients have put their trust in New American...... Show More

Mortgage

Mortgage Loan Officer

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(949) 791-3623

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/markesterholt/

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4.73

(269)

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Mark was GREAT to work with. The person I worked with before Mark took on my account quit tne company and I was never told about this. I was waiting for my loan to finish and never heard anything from NAF. Again, Mark did a great job but NAF...

Reply from New American Funding - Mark Esterho...

June 11th, 2026 04:14 PM

Kenneth, I'm glad to hear that you found working with me to be a positive experience. I apologize for the earlier communication issues you faced with New American Funding. Please feel free to reach out directly if there's anything further I...

Mark was great to work with throughout our refinance process. He was always responsive, had excellent follow-up, and worked around our busy schedules to keep everything moving smoothly. He took the time to answer our questions and helped guide...

Reply from New American Funding - Mark Esterho...

June 9th, 2026 09:43 PM

Kristin, I'm thankful for your kind words and am glad to hear that your refinance process was positive and smooth. It was a pleasure to assist you and work around your schedule to meet your needs. If you have any more questions in the future,...

Just a made it easy and explaimed everything well. he made it feel a bit more personal than just a business transaction which sometimes is a good thing.

Reply from Mark Esterholt

June 8th, 2026 02:32 PM

Gary, I'm glad to hear that I could make the process feel more personal and straightforward for you. It's important to me that my clients feel at ease and well-informed throughout our interactions. If you have any further questions or need...

The process was dragged out for over 3 months. Considering we already have a loan with NAF, I find that unacceptable.

Reply from New American Funding - Mark Esterho...

May 26th, 2026 07:11 PM

I'm sorry to hear that the process took longer than expected, Matthew. I understand your frustration, especially given your existing relationship with us. Please reach out to me directly so I can address your concerns and work towards a resolution....

Mark and Nina made it smooth sailing. Mark made it easy for me to understand throughout everything. He's the best. Nina was also great. She had me complete and sign things in a timely manner with great explanations. Thanks Mark and Nina.

Reply from New American Funding - Mark Esterho...

May 26th, 2026 07:11 PM

Cinda, I'm glad to hear that the process felt smooth and understandable for you. It's important to me that everything is clear, and I'm pleased that Nina's assistance was helpful as well. Thank you for your kind words and trust in us.

Mark was very professional throughout the process. My loan was complicated. Mark worked through the complications and helped every step of the way all the way to the end, when my loan closed successfully.

Reply from New American Funding - Mark Esterho...

May 11th, 2026 04:46 PM

I'm grateful for your kind words, Percy. I'm glad I could assist you through the complexities of your loan and see it through to a successful closing. If you have any further questions or need assistance, please feel free to reach out.

Communication was very poor coming from Jeff. I always had to call numerous times and to get a response usually I would have to call my loan officer.

Reply from Mark Esterholt

May 11th, 2026 03:01 PM

I'm sorry to hear about the communication issues you experienced, Joel. Please reach out to me directly so I can address this and ensure a smoother process for you moving forward.

More clarity when giving out information

Reply from Mark Esterholt

May 7th, 2026 03:30 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Very helpful and knowledgeable. First time refinancing and Mark made it very easy and a pleasurable experience! We will be recommending to all friends and family, thank you!

Reply from Mark Esterholt

March 23rd, 2026 02:09 PM

I'm pleased to know that your first refinancing experience went smoothly and was enjoyable for you, Ngy. Making the process easy and understandable is a priority for me, and I appreciate your intention to recommend my services to others. If...

Mark, my loan officer, made this process incredibly smooth from start to finish. He was always accessible when I had questions, provided clear and thorough information throughout the loan process, and helped find solutions to what I initially...

Reply from Mark Esterholt

March 16th, 2026 07:03 PM

Andrea, I'm genuinely glad to hear that the process felt smooth and manageable for you. It's important to me to be accessible and provide clear information every step of the way. I'm also pleased that Dawn was able to facilitate such effective...

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Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

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Mortgage Lending

Purchase

Refinance