New American Funding - Brittani Tran-Coates

Loan Consultant | NMLS # 984972

Consumer Direct | Santa Ana

4.8

(548)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 386-5449

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/brittanitran/

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4.8

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There expertise there knowledge of the process made it easy to understand the procedure and there overall professionalism was a breath of fresh air any questions I had were answered very clearly a pleasure to do business with your company with...

Reply from Brittani Tran Coates

July 30th, 2026 07:32 PM

Anthony, I'm grateful for your kind words about my expertise and professionalism. I'm pleased to hear that the process was easy to understand and that I could answer your questions clearly. It was a pleasure working with you as well.

Brittani and Tammy were very easy to work with. Brittani looked at different options that would wirk for us. They kept us in the loop through the entire process. We appreciateeverything they did for us. Thank you!

Reply from Brittani Tran Coates

July 27th, 2026 05:09 PM

Albert, I'm pleased to hear that you found working with Tammy and me easy and that we could explore different options for you. Keeping you informed throughout the process was important to us. Thank you for your kind words and for choosing New...

Brittani has been very patient and supportive with this mortgage proces. She make sure I understand all the transactions and patiently explain everything. She responds right away every time I have questions even though it's after office hours....

Reply from Brittani Tran Coates

July 13th, 2026 07:15 PM

Abeleth, I appreciate your kind words and the detailed feedback about your experience. I'm glad to have been able to support you through the mortgage process and provide the guidance you needed. Your recognition of my efforts to offer the best...

Explanations of what was going on were difficult to get. Brittani expects that people who aren't in this business know exactly what she's talking about. When asked to explain something, the responses are really fast and overwhelming. And as...

Reply from New American Funding - Brittani Tra...

June 29th, 2026 05:20 PM

Hi Jason, Thank you for your feedback. This is the 2nd transaction I've assisted you with and I apologize if communication was not to your expectations or approval. As I shared with you during the process, your escrow overage will be refunded...

This was my first time taking out a mortgage. I was really nervous, but Brittani was amazing. She was very responsive any time I had a question, was super nice and knowlegeable. It was a positive experience from start to finish and I am thrilled...

Reply from New American Funding - Brittani Tra...

June 23rd, 2026 03:14 PM

Claire, I'm glad to hear that your first mortgage experience was positive and that I could help ease your nerves. Your kind words about my responsiveness and knowledge mean a lot to me. If you have any more questions in the future, please feel...

Brittani has always provided excellent customer service and deliver smooth processing for my loan needs.

Reply from Brittani Tran Coates

June 19th, 2026 04:39 PM

Maria, thank you for your kind words about the customer service and smooth processing I've provided for your loan needs. I'm grateful to have been able to assist you, and I'm here if you need any further help in the future.

Very responsive, positive tells you exactly what to do and how to do it. Pleasant and does everything she can to help you.

Reply from Brittani Tran Coates

June 15th, 2026 04:07 PM

Thomas, thank you for your kind words. I'm pleased to hear that you found my guidance helpful and appreciated my responsiveness. I'm always here to assist you further if needed.

Everything was excellent Brittani made the process really smooth and she was always there to answer our questions

Reply from Brittani Tran Coates

June 5th, 2026 02:57 PM

Anali, I appreciate your kind words about the smooth process and my availability to answer your questions. Ensuring a seamless experience is important to me. Should you need any further assistance, please don't hesitate to reach out.

Communication and professional customer service.

Reply from New American Funding - Brittani Tra...

May 22nd, 2026 02:18 PM

Imran, I'm glad you appreciated the communication and professional customer service. It's important to me that my clients feel well-supported throughout the process. If you need any further assistance, please let me know.

Communication

Reply from New American Funding - Brittani Tra...

May 21st, 2026 02:05 PM

Leighann, I appreciate you highlighting the communication aspect of your experience. Keeping open and clear lines of communication is a priority for me. If there's anything more I can assist you with, feel free to reach out.

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About

My name is Brittani Tran, and I am proud to work with the community on behalf of New American Funding. With years of experience in the mortgage banking industry, and extensive practice in originating home loans, I am a firm believer in excellent customer service and offering the most competitive pricing. When working with me and New American Funding you'll receive: Professional advice and support in making your home financing decision. A full spectrum of loan products from which to choose. Consistent communication and follow-up throughout the loan process from me and New American Funding's in-house operations team. Industry-leading close times.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan